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West El Cajon Automotive & Transmission

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(951 Reviews)
83

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5
6
Total ReScores
4.8
ReScore Average
83
Net Promoter Score ®

Business Details

About

When you bring your car to one of our West Automotive Group locations you’ll receive the best automotive and transmission repairs in the area. We understand you rely on your vehicle, so you expect it to be restored to top driving and safety conditions. You also expect prompt service and a fair price. You should expect these things! You When you bring your car to one of our West Automotive Group locations you’ll receive the best automotive and transmission repairs in the area. We understand you rely on your vehicle, so you expect it to be restored to top driving and safety conditions. You also expect prompt service and a fair price. You should expect these things! You should also know that West Automotive Group’s facilities have been meeting these expectations for many years since we first opened back in 1993. That’s probably why we enjoy so much repeat business! All of us consider our facilities to be the finest auto repair and transmission service providers in all of San Diego County ...more

Categories
Auto Repair, Oil Change, Car Maintenance
Contact
(619) 440-4044

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
844 N Johnson Ave El Cajon, CA 92020
West El Cajon Automotive & Transmission's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(951 Reviews)

Verified Customer
El Cajon, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2026
verified customerVerified Customer
10
Found the Problem, when others didn't
We had an issue with the thermostat switching to the defrost or feet mode. Our car was in another shop for 5 days and they couldn't find the problem. West El Cajon Automotive and Transmission found the issue and fixed it within two days. I am very thankful and happy our thermastat switches modes now.
Brian B. from West El Cajon Automotive & Transmission responded on 03/28/2026 11:22 AM

Thank you so much for the 5-star review! We really appreciate you taking the time to share your experience.

We’re glad we could get to the bottom of the issue with your thermostat and resolve it quickly, especially after the frustration of having your car in another shop for several days. Our team works hard to diagnose problems accurately and get you back on the road as soon as possible.

It’s great to hear everything is switching modes properly now! If you ever need anything in the future, we’re here to help. Thanks again for trusting West El Cajon Automotive and Transmission!

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