business image

West Kearny Mesa Automotive & Transmission

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(449 Reviews)
86

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
4
Total ReScores
4.5
ReScore Average
86
Net Promoter Score ®

Business Details

About

When you bring your car to one of our West Automotive Group locations you’ll receive the best automotive and transmission repairs in the area. We understand you rely on your vehicle, so you expect it to be restored to top driving and safety conditions. You also expect prompt service and a fair price. You should expect these things! You When you bring your car to one of our West Automotive Group locations you’ll receive the best automotive and transmission repairs in the area. We understand you rely on your vehicle, so you expect it to be restored to top driving and safety conditions. You also expect prompt service and a fair price. You should expect these things! You should also know that West Automotive Group’s facilities have been meeting these expectations for many years since we first opened back in 1993. That’s probably why we enjoy so much repeat business! All of us consider our facilities to be the finest auto repair and transmission service providers in all of San Diego County ...more

Categories
Auto Repair, Tire Repair, Car Maintenance
Contact
(858) 560-0156

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
8027 Balboa Ave Suite A San Diego, CA 92111
West Kearny Mesa Automotive & Transmission's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(449 Reviews)

MC
gravatar
Michael C.
San Diego, CA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/14/2025
verified customerVerified Customer
10
Service review...
18 months or so. Most recently, a couple of months ago, I needed the radiator replaced. I ended up taking it back the next week because the new radiator was leaking. They said one of the outlets was bad, and a couple of ither issues as well. One would think these issues would gave been addressed before releasing the vehicle back to me. Needless to say I was not too enamored with that result. Just a quick background. For many years I took my vehicles (5 in all) to Holmgren Automotive, a family owned business in San Diego for fifty y years I took my vehicles (5) owned business in San Diego fo 50 years. When they shut their doors for good, they recommended FTS Automotive on Dagget St. I've taken my 2004 Silverado there a couple of times in the last 18 months or so.They recently replaced a radiator, but within a few days I had to take it back because it was still leaking.They gave some excuses, but -bottom line - they should have caught that before releasing the vehicle back to me. Your ability to fix my a/c two months ago, AND your shuttle service (on both ends of the repair) were what determined my choice of West Automotive. While acknowledging that you're not the most inexpensive shop, your service has been above average....and yes, I would recommend you to others.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.