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Western Auto

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,038 Reviews)
91
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
91
Net Promoter Score ®

Business Details

About

Auto repair shop in Grafton, Virginia Auto repair shop in Grafton, Virginia

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(757) 898-5047

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
5813 George Washington Memorial Hwy Yorktown, VA 23692
Western Auto's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,038 Reviews)

KM
Karen M.
Columbia, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2025
verified customerVerified Customer
10
Excellence in service and quality
Amy made this whole experience wonderful. From greeting at the service desk, explanation of time for the job, providing clean waiting area with a Bible and other reading material, follow up with communicating additional necessary parts, and settling the (competitively priced) bill all so pleasant first thing on a Monday morning. Would recommend to everyone.

SB
Shannon B.
Williamsburg, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2025
verified customerVerified Customer
10
4 Tire Mount and Alignment
Always, always excellent and trusted service.

MC
MICHAEL C.
Williamsburg, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2025
verified customerVerified Customer
10
Jacked
Brought mu toyota tundra in for lift, new tires and rims. Awesome job!! Brandon and his team put me in the best fit for what I wanted 4 both profile and drivability. I'm extremely pleased with the work and quality of customer service! Sincerely, Mike

DM
Donnie M.
Poquoson, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2025
verified customerVerified Customer
10
Auto air conditioner repair
Outstanding job repairing my 2013 Honda Accord air conditioner. They kept me posted durning the repairs and was always available to receive my calls. The service was even higher then outstanding

RB
Rickey B.
Newport News, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2025
verified customerVerified Customer
10
Great place
Great customer service, excellent communication, and fair prices. Every vehicle I have owned has been there at some point. They are always honest and up front.

JM
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James M.
Yorktown, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
10
outstanding service
professional, customer friendly

Verified Customer
Yorktown, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2025
verified customerVerified Customer
10
Excellent Service
We always receive excellent customer service and mechanic service at Ragan's Western Auto.

FH
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FRED H.
Yorktown, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2025
verified customerVerified Customer
10
windshield wiper motor replacement
friendly, reliable quote

LB
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Louie B.
Seaford, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2025
verified customerVerified Customer
10
Inspection and AC check
Excellent service every time we visit

JE
Jarvis E.
Yorktown, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2025
verified customerVerified Customer
10
Inspection & oil chg
Friendly and thorough. Appreciated the attention to all aspects of the inspection. Was able to take care of the additional recommendations without delay.

Verified Customer
Yorktown, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2025
verified customerVerified Customer
10
Reliable & Honest
Western Auto was very open and communicative during my most recent visit for a state inspection and associated repairs- the service was quick and professional.

IJ
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Indale J.
Yorktown, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2025
verified customerVerified Customer
10
INDALE
If you want a honest business which is difficult to find Western Auto is the place.

Verified Customer
Seaford, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
Great Service
Western Auto has always given me timely, friendly and affordable service on my vehicle repairs and inspections.

You leave with a sense that they have been honest with their evaluations and professional in their work.

Verified Customer
Yorktown, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
Quick and friendly service
Quick and friendly service

TK
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Tony K.
Yorktown, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
10
Maintenance and Inspection
All maintenances performed in a timely manner. The customer service was outstanding. I’ve been bringing my vehicles here for over 10 years and always received the best service .
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