business image

Wheelers Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(276 Reviews)
91

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores™
1.0
ReScore™ Average
91
Net Promoter Score ®

Business Details

About

Wheelers Auto Service is a state of the art service facility located in Hamden, Connecticut.

Our master technicians use the latest in computerized diagnostic equipment, as well as, our use of the finest name brand parts and products to service and maintain your vehicle to keep it running like new.

In the event of an accident, we
Wheelers Auto Service is a state of the art service facility located in Hamden, Connecticut.

Our master technicians use the latest in computerized diagnostic equipment, as well as, our use of the finest name brand parts and products to service and maintain your vehicle to keep it running like new.

In the event of an accident, we also have our very own full service collision center located in our facility. We will do everything necessary to get your vehicle back on the road quickly, from working with your insurance company to arranging for your loaner vehicle, we do it all. Our master craftsmen will return your vehicle back to its factory specifications in a timely and professional manner. When your vehicle leaves our body shop, your vehicle will look like it did the day it rolled off the showroom floor. Wheelers Auto Service work is guaranteed.
...more

Categories
Auto Repair, Car Maintenance, Auto Body
Contact
(203) 230-4869

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2695 State St Hamden, CT 06517

Affiliations

AAA - Approved Auto Repair
ASE
Wheelers Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(276 Reviews)

TL
TOM L.
Hyundai Sonata GLS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2026
verified customerVerified Customer
10
Knowledgeable, professional and trustworthy
We live more than 1,000 miles away from where our daughter attends school, so when she started having temperature issues with her car, we were understandably concerned. The thermostat had recently been replaced by another repair shop before she left for school, but the problem seemed to persist. We called Wheeler’s Auto Service, explained what we knew about the situation, and had our daughter bring the car in. She had never taken a car to a repair shop on her own and was nervous about the experience, but she told us afterward that everyone at Wheeler’s treated her professionally and made her feel comfortable throughout the process.

What really impressed us was the time and effort they put into diagnosing the problem. Because the thermostat had recently been replaced, they didn’t simply assume the new part was good or immediately recommend replacing it again. They investigated the issue thoroughly and even tested the thermostat outside of the vehicle. Ultimately, they discovered that the original repair shop had installed it incorrectly. Wheeler’s technicians had the knowledge and experience to recognize that our particular vehicle had a model-specific installation requirement and knew exactly how to correct it.

We couldn’t be more appreciative of the professionalism, knowledge, and care they showed—especially knowing that our daughter was handling this on her own while we were more than 1,000 miles away. We would absolutely recommend Wheeler’s Auto Service to anyone looking for a shop they can trust. Their expertise and willingness to take the time to properly diagnose the problem really stood out to us.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.