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Wilhelm Automotive Inc

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,107 Reviews)
94
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
94
Net Promoter Score ®

Business Details

About

Your time is important! That's why our goal is to perform maintenance services and any needed repairs as quickly as we can. Most truck or car maintenance services can be performed within minutes or hours. Repairs can often be completed on the same day. Whether it's a complex repair or an easy one, our mechanics will get it done quickly Your time is important! That's why our goal is to perform maintenance services and any needed repairs as quickly as we can. Most truck or car maintenance services can be performed within minutes or hours. Repairs can often be completed on the same day. Whether it's a complex repair or an easy one, our mechanics will get it done quickly and get you back on the road. We are also conveniently located near Havre de Grace, MD. Call today to schedule an appointment at 410-939-2707 ...more

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(410) 939-2707

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
315 S Juniata St Havre De Grace, MD 21078

Affiliations

AAA - Approved Auto Repair
ASE
NAPA
Wilhelm Automotive Inc's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,107 Reviews)

Verified Customer
Havre De Grace, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2025
verified customerVerified Customer
10
Quick, professional service
Wilhelm was able to accept our car with very little notice and change its battery so quickly. Very friendly team. Cost was very reasonable. Thank you!

RB
Randy B.
Havre De Grace, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2025
verified customerVerified Customer
10
Alternator Replacement
I called Wilhelm on a Friday while driving home from a trip. I asked for an appointment on Monday to diagnose why I needed to jumpstart my truck each morning. His response was: "you don't want to be burdened with jumpstarting all weekend. Will you be back in HdG by early afternoon?" Bottom line, I was back on the road with a new alternator by Friday evening. Thanks so much.

DD
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Doug D.
Havre De Grace, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
Alignment
Corrected alignment on the spot. Visual inspection showing future repairs to be addressed at a later date. Great employees/staff.

JM
Jimmy M.
Perry Point, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Auto repair
Friendly, courteous service and a thorough explanation of needed repairs.

PK
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Paul K.
Havre De Grace, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2025
verified customerVerified Customer
10
Another great service appointment!
I have been going to Wilhelm since moving to HdG 18 months ago. They've always provided great service at a good price.

SG
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Susan G.
Havre De Grace, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2025
verified customerVerified Customer
10
Efficient effective and friendly.
Excellent repair and I trust them.

BK
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Betty K.
Havre De Grace, MD
Mercedes-Benz S560
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
10
Great people!
if you are looking to service your vehicle, Wilhelm Automotive is the place to go Very professional, kind and honest. Gives you the best alternative for the service of your vehicle. They are not out to get you, but to help you financially the best way possible.

PS
Pete S.
Port Deposit, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
Category: Service
Pete said they were very helpful and his vehicle is running great.
Recommended

WE
William E.
Havre De Grace, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
Category: Service
William said they were up-front with the cost, he wanted to thank them for the outstanding service, and the staff is fantastic.
Recommended

DS
Don S.
Havre De Grace, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
10
Great experience.
Wilhelm Automotive is s legitimate, competent, and professional auto repair company. They provide excellent workmanship in a timely manner. They communicate well throughout the repair process, so the customer knows what's going on. Very trustworthy.

JR
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Jack R.
North East, MD
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/13/2025
verified customerVerified Customer
0
Not trust worthy.
I went to Wilhelm for a simple mount and balance and have had success in the past with this shop, however the car came back with a vibration at highway speeds and took it back. I got some rude feedback from the gentleman behind the desk but then continued to perform another balance. Unfortunately the car came back with vibration still. Prior to the new tires I did not have a shake, wobble, or vibration. I gave them a call and they said I could come in again. I started to become suspicious and spent more money for a different shop to take a look at it. Told them the situation and not to my surprise one wheel was an ounce and a half out of balance. I’ve got pictures of the tire on the balancer out of balance. How come Wilhelm couldn’t provide this service? Were they trying to pull one over me? I don’t know? And don’t care at this point. I found a new shop to trust and don’t have to deal with unsolicited sass from the gentleman at the counter. Hate to do this but If you don’t want to do the job right then this is what you get.

JD
Jacuira D.
Maryland
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
Category: Service
Spoke with Jacquira. She said that everybody was courteous, professional, and quick service.
Recommended

Verified Customer
Havre De Grace, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
9
Excellent
Very helpful without going to the dealer! Good communication on the status & great experience to deal with this business! Thank you

JM
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Jeremy M.
Havre De Grace, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2025
verified customerVerified Customer
10
General PM and Brake job
Great staff, very accommodating, and honest

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2025
verified customerVerified Customer
10
oil change tire rotation- found and fixed a screw in tire
quick and fast service - found a
screw while tire rotation-took care of that as well
Service Coupons and Posts
Thanks for the amazing review, Grace! ? We're so glad we could help fix your car and make it drive perfect again. #WilhelmAutomotiveInc #HavreDeGrace ?
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