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Willard's Garage

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,310 Reviews)
82
Write a Review
Schedule Appointment

Score Details

5 stars
83%
4 stars
10%
3 stars
2%
2 stars
1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores™
4.0
ReScore™ Average
82
Net Promoter Score ®

Business Details

About

Providing quality vehicle care and a proven Fleet Management Program in Billings since 1984. Willard’s Garage is independently owned. Willard and his crew deliver honest and professional automotive repair and maintenance services. The highly trained technicians at Willard’s Garage employ today’s latest automotive technology and are Providing quality vehicle care and a proven Fleet Management Program in Billings since 1984. Willard’s Garage is independently owned. Willard and his crew deliver honest and professional automotive repair and maintenance services. The highly trained technicians at Willard’s Garage employ today’s latest automotive technology and are equipped to handle major and minor repairs in domestic and import cars, vans, SUVs and light trucks.

Through our relationship with NAPA AUTO PARTS, we are able to provide the benefits of an established national entity while maintaining the personal touch of an independent, locally owned business. We understand that your vehicle and business fleet are a major investment, and that is why we care for each vehicle as if it were our own. ...more

Categories
Auto Repair, Car Maintenance, RV Repair
Contact
(406) 259-1472
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Mountain Time (Us & Canada)
1305 Broadwater Ave Billings, MT 59102-5321
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Willard's Garage's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,310 Reviews)
Write a Review
Recent Reviews
JM
Jaynee M.
Billings, MT
Ford Flex
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
Category: Service
Jaynee said they weren't too busy to have a sense of humor. They did a really good job and she was happy with them.
Recommended
BB
Butch B.
Billings, MT
Chevrolet Silverado 3500HD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
Category: Service
Butch said he had no issues. He said the business got his vehicle working just fine and any small issues were all taken care of.
Recommended
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COLETTE
Forsyth, MT
Ford E-450 Super Duty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2025
verified customerVerified Customer
9
Much appreciated
Ed and his crew work very hard at taking care of their customers. Ed said that he would try to get the
bus in and get it diagnosed and fixed the same day that we brought it in. Since we have to drive 100 miles to get to Billings for repairs. the day of the appointment they found that two of the lift switches were not working. he had one on hand but not the other. Ed called around Billings and was able to find the other switch across town, so he sent one of his assistants to go and pick it up. They had it done by the end of the day. Very happy with the results, lift is working great now!!!Thank you, Willard's Garage!!
Colette P
RB
Ryan B.
Billings, MT
Suzuki Kizashi
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
Category: Service
Ryan said everything is working good with his sir conditioner, and the work was good and affordable.
Recommended
TB
Taylor B.
Pineland, TX
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2025
verified customerVerified Customer
Category: Service
Taylor said they got it diagnosed and knocked out within a day.
Recommended
LB
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LISA B.
Ram 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Superb service!!!
Ed knows that when mobility equipment is needing repair, that it is super important to the family of the disabled person. He busted his butt to help solve a problem that no other repair shop, or the corporate vendor would help solve. He is truly the best kind of neighbor!! Go here.
DK
Derek K.
Whitefish, MT
Toyota Tacoma
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
Category: Service
Derek said that they were more than accommodating, helpful, had good communication and overall it was a very positive experience.
Recommended
RS
Robin S.
Satsuma, FL
Chevrolet Forward Control
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
Category: Service
Robin said they worked really hard on getting the vehicle back on the road, even though it was a diagnostic nightmare and she lives in Florida.
Recommended
RT
Rehianna T.
Montana
Honda Passport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
Category: Service
Rehianna said everything was done correctly and to the best of their abilities.
Recommended
RB
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Rhonda B.
Billings, MT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
10
Dead Battery
I was having to jump my battery to be able to start my car. Willard's got my car right in and diagnosed the problem. I waited a few minutes for them to get me a new battery and install it. While they were waiting for the battery, they did a courtesy check on my car at no charge. The staff was very kind and professional.
JH
John H.
Billings, MT
Dodge Cab
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/13/2025
verified customerVerified Customer
Category: Service
John said there was minor confusion with the billing but in the end it got figured out.
Recommended
LB
Larue B.
Billings, MT
Ford Expedition
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/10/2025
verified customerVerified Customer
Category: Service
Larue said it was more than expected. They explained everything to him. He got charged double for the time, because they used two different mechanics, and he wasn't expecting that.
Recommended
JD
John D.
Billings, MT
Chevrolet Silverado SS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2025
verified customerVerified Customer
Category: Service
John said they are always very thorough.
Recommended
JH
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JOESEPH H.
Billings, MT
Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2025
verified customerVerified Customer
10
New Tires.
Had my sister's car in for an oil change and a oil pan gasket and new Tires. Willard's Garage has been taking care of vehicles for decades and now my sister's car as well. The confidence I have in Willard's over the years is now enjoyed by family as well. I have been a satisfied customer of Willard's in the past and will be in the future.
GE
Gordon E.
Billings, MT
Chrysler Sebring
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/21/2025
verified customerVerified Customer
Category: Service
Gordon said the issue he had with his vehicle came back 4 blocks down the road from the business, so he had to return his vehicle for the same issue.
Recommended
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