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Willowwood Service Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(702 Reviews)
90
Write a Review
Schedule Appointment

Score Details

5 stars
92%
4 stars
5%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
90
Net Promoter Score ®

Business Details

About

We are family owned and operated, our service center performs: State Inspections, Oil Changes,
Engine Diagnosis, Alignments, Tires, Brakes, Suspension, Maintenance Services, Any Automotive
Repairs No Matter How Big or How Small. We are family owned and operated, our service center performs: State Inspections, Oil Changes,
Engine Diagnosis, Alignments, Tires, Brakes, Suspension, Maintenance Services, Any Automotive
Repairs No Matter How Big or How Small.

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(757) 627-9704
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
5421 Tidewater Dr Norfolk, VA 23509-1438
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Willowwood Service Center 's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(702 Reviews)
Write a Review
Recent Reviews
TH
THERIAN H.
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2025
verified customerVerified Customer
9
Inspection
I dropped my car off for an inspection and they were able to fix the things that failed the same day
Verified Customer
Norfolk, VA
Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
Excellent
We have been very pleased with our experience with Willowood Service Center. They do great work. We would recommend them if anyone needs automotive repairs.
MP
matilda p.
Norfolk, VA
Pontiac Torrent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2025
verified customerVerified Customer
10
Inspection
Not my 1st time here. Service is always very good.
CH
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Christina H.
Norfolk, VA
Honda Civic Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2025
verified customerVerified Customer
10
Oil change
Everyone is very helpful and friendly. They tried hard to fit me in even though it was a very busy day for them
JD
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JODI D.
Kia Sportage
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2025
verified customerVerified Customer
10
Quick turnaround!
Thanks to the WWSC team!
MH
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Marc & Kym H.
Norfolk, VA
Subaru Impreza Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2025
verified customerVerified Customer
10
Excellent service as always.
Was able to work us in today, even though they were busy.
AH
Allen H.
Norfolk, VA
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
10
Great customer service and very honest
My first time excellent service and trustworthy.l will go back for more repairs on my car
RV
Rick V.
Nissan Pathfinder
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
10
Service and timing was great .
Very satisfied with outcome
TA
tina a.
Ford EcoSport
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/26/2025
verified customerVerified Customer
10
Great service
Friendly and great service. No drop iff box available is only thing
SC
gravatar
sakile c.
Norfolk, VA
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2025
verified customerVerified Customer
10
Quick and Speedy Inspection with Kind Service
I took my car for an inspection and the staff was very friendly when checking in. They were extremely communicative about the timing of when my car would be seen and had a nice cool office to wait in. I was seen earlier than expected and was able to be on my way. Normally, visits to the mechanic can take all day but I was out in less than 2 hours and I was not the first person to arrive. Fast and friendly service and I will be back!
Verified Customer
Norfolk, VA
Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
verified customerVerified Customer
10
Great and efficient work at an affordable price
We take each of our cars there for inspection and other kinds of small mechanical things such as oil changes etc. They always are quite efficient and do great work. We will continue to use their service as long as we live here. We can't say enough for their politeness, and all of their work.
WL
William L.
Norfolk, VA
Chevrolet Astro
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2025
verified customerVerified Customer
10
Repair starter.
Friendly service. Quick repairs at a reasonable price.
Verified Customer
Norfolk, VA
Ford Fiesta
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
verified customerVerified Customer
10
Great Service
Best service I have had in a long time. Always a good feeling when find a good auto mechanic.
Verified Customer
Norfolk, VA
Buick Century
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2025
verified customerVerified Customer
10
Excellent service 👍🏽
Thank you
JL
John L.
Norfolk, VA
Chevrolet HHR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2025
verified customerVerified Customer
10
Nice people- excellent service
Willowwood is my go to auto repair facility. They’re alway are up front about cost and if you must leave your car they will contact you before any other repairs are made. There are no surprises. Great business integrity!
Displaying Review 1 - 15 of 702 in total
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