business image

Wills Auto Service

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(54 Reviews)
-100

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

We are your number 1 auto repair shop in the Battle Creek, MI and surrounding areas. We are your number 1 auto repair shop in the Battle Creek, MI and surrounding areas.

Categories
Car Maintenance, Auto Repair, Auto Maintenance
Contact
(269) 965-3121

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1018 E Columbia Ave Battle Creek, MI 49014-4402
Wills Auto Service's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(54 Reviews)

RD
gravatar
Renee D.
Battle Creek, MI
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/29/2024
0
Can’t deliver simple brake job
Paid 3 times to be insulted, lied to and scammed. One job they had vehicle over 2 weeks. When asking what time vehicle will be later. I asked what time? . Melissa hung up. Called back 30 minutes, to be pin point what the hold up is for an hour and a half job. she state need to sign form, I sign the night before. she said she’s waiting on parts. then it was warranting out the parts from Auto Zone. I told them I would call them. I can go pick up the parts. Talk with Chris from AZ. Michelle flip out screamed YOU WILL NOT!!! Lie after lie. Skip them if you are a lady. If you promise a job, it’s simple. Do it! Had an appointment, had our vehicle one appt for over 2 weeks. 2nd Appointment They install shocks…. Billstein only to sway to the left still after installation. said it’s because of my things in it. I took out the 200 lb swivel chairs and things. Also on this visit our the lug nuts were removed rusted out ones were put in its place. They also charged for only steering pump hose installed $443.92
Michelle stated we don’t have to do anything, we are doing you a favor. Charge $180 for the vehicle to squeal the same as once dropped it off. Asked for the parts, text on their Monkey document. wouldn’t give parts.
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