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Willy Herold Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,241 Reviews)
97
Write a Review
Schedule Appointment

Score Details

5 stars
93%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
97
Net Promoter Score ®

Business Details

About

As a full service dealership serving Columbus, Auburn, Opelika, Phenix City, Fort Benning, Buena Vista, Smiths Station, LaGrange, Tuskegee, Union Springs and surrounding areas. Our staff is here to assist in your next used car, truck or SUV purchase as well as your service, maintenance, and body repair needs. As a full service dealership serving Columbus, Auburn, Opelika, Phenix City, Fort Benning, Buena Vista, Smiths Station, LaGrange, Tuskegee, Union Springs and surrounding areas. Our staff is here to assist in your next used car, truck or SUV purchase as well as your service, maintenance, and body repair needs.

Categories
Auto Repair, Auto Maintenance, Tire Sales and Repair
Contact
(706) 569-9896
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
4320 Warm Springs Road Columbus, GA 31909-5481
Get Directions
Willy Herold Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,241 Reviews)
Write a Review
Recent Reviews
JO
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JARED O.
Toyota Tundra 2WD Truck
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2025
verified customerVerified Customer
10
air intake replacement
Staff is always super friendly and helpful. Quality has been impeccable and price very competitive.
AL
Adriane L.
Auburn, AL
Subaru Impreza
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2025
verified customerVerified Customer
10
Tire sensor installation
The service was friendly from the making of an appointment to the servicing of my car.
GH
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GREGORY H.
Ellerslie, GA
Ford Ranger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2025
verified customerVerified Customer
10
All over truck maintenance
A great pleasure to deal with, they make you feel comfortable..
BD
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Bill D.
Columbus, GA
Toyota Tacoma 2WD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2025
verified customerVerified Customer
10
Quick, excellent service
The usual level of excellent service as always
Verified Customer
Columbus, GA
Chevrolet Malibu Limited
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2025
verified customerVerified Customer
10
Trustworthy folks
The employees are personal and friendly (I have mostly dealt with Sandra and Brian). I never feel like I am being told I need to have unnecessary repairs done…scheduling for service is usually easy and quick.
Verified Customer
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2025
verified customerVerified Customer
10
Emergency car repair
Sandra helped me get my rack and pinion replacement and other things scheduled in a very short time to get the car running again. I was very pleased with both the service manager and the mechanic who did the work. Thank y'all.
KW
Keisha W.
Columbus, GA
GMC Terrain
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/15/2025
verified customerVerified Customer
Category: Service
Keisha said good experience, no problems, enjoyed customer service. Andy has been amazing and another young lady was very helpful.
Recommended
SR
Sarah R.
Georgia
Volvo XC70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2025
verified customerVerified Customer
Category: Service
Sarah said they are excellent and their customer service is outstanding.
Recommended
AS
ANNA S.
Columbus, GA
Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2025
verified customerVerified Customer
10
Always Great Service!
I don’t trust anyone else with my vehicle! Sandra and Brian always provide excellent service, and I refuse to go anywhere else.
DF
David F.
Lexus RX 350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2025
verified customerVerified Customer
10
Professional and courteous.
Went in for routine service. Enjoyed their waiting area for my brief wait. I have been a continuous customer for over two decades.
HJ
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HILDE J.
Columbus, GA
Jeep Liberty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2025
verified customerVerified Customer
10
Very helpful and great Service
Always very pleased about the Service I get . Sandra and the Mechanics are very professional and the Service is excellent.
CS
Clement S.
Talbotton, GA
Ram 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/12/2025
verified customerVerified Customer
Category: Service
Clement said they did a great service and had great hospitality when he was there. He wanted to thank the business for the service, and he will continue to go there.
Recommended
NC
Nikia C.
Columbus, GA
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/12/2025
verified customerVerified Customer
Category: Service
Nikia said he's had no problems and he appreciated their good rates.
Recommended
DW
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Daniel W.
Fortson, GA
Kia Sorento
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2025
verified customerVerified Customer
10
Oil Change and Service
These guys are always fantastic and do what needs to be done and give me options for more if needed as well. Don’t see myself going anywhere else ever!
KS
Kelly S.
Hamilton, GA
Toyota 4Runner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2025
verified customerVerified Customer
10
Awesome shop!
Excellent service and people- I recommend them.
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