business image

Wilson's Service Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(593 Reviews)
96

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
96
Net Promoter Score ®

Business Details

About

"Wilson's always provides quick and professional service. They are always happy to answer your questions, and if need be bring you into the shop to show you what's going on with your car.
Everyone working there is pleasant and friendly, and the owner, Gary, goes above and beyond."
"Wilson's always provides quick and professional service. They are always happy to answer your questions, and if need be bring you into the shop to show you what's going on with your car.
Everyone working there is pleasant and friendly, and the owner, Gary, goes above and beyond."

Categories
Car Maintenance, Auto Repair, Repair Shop
Contact
(978) 448-0333

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Eastern Time (Us & Canada)
455 Main St Groton, MA 01450-1282
Wilson's Service Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(593 Reviews)

AW
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Andrew W.
Wellesley Hills, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2025
verified customerVerified Customer
10
Oil change etc.
Excellent service as usual.

DC
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David C.
Groton, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2025
verified customerVerified Customer
10
Tire Rotation - Fast and Courteous
We had a fantastic experience at Wilson's Service Center! We brought the car in for a simple tire rotation, and I was so impressed with the efficiency and professionalism of the team. The entire process was incredibly quick, and they got it back on the road in no time.

DS
Denise S.
Ayer, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2025
verified customerVerified Customer
Category: Service
Spoke with Marian. He said their service has always been above and beyond. Everyone there is so nice and knowledgeable, he's been a faithful customer of theirs for a few good years and he would recommend them with no hesitation. He is a very happy customer who is very grateful for the wonderful service.
Recommended

MR
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Mike R.
Groton, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2025
verified customerVerified Customer
10
Outstanding Service
Service is always excellent.

BB
Bruce B.
Groton, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2025
verified customerVerified Customer
Category: Service
Bruce said that their service was excellent. They did what they said they were going to do and did it in a timely fashion.
Recommended

JG
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Jeff G.
Chelmsford, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/14/2025
verified customerVerified Customer
10
Oil change and tire rotation
The staff is very friendly and helpful. I trust Wilson’s Service Center with both of my cars.

WP
Wil P.
Groton, MA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/06/2025
verified customerVerified Customer
Category: Service
Wil said they were fantastic, did the things he needed to do, he walked in with tires, they put them on, got him legal. Again, he wanted to thank them so much for getting him in and out in under an hour for way less than he thought it was going to be.
Recommended

MS
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Mark S.
Groton, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2025
10
Wilson’s Rocks!
Just posted about my Sentra experience at Wilsons’s. Same goes for my Ranger!

MS
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Mark S.
Groton, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2025
verified customerVerified Customer
10
Love,love, love these guys!
I always feel well taken care of at Wilson’s. Efficient service and great communication. Been going there for years, and will continue for many , many years to come.

LP
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Liz P.
Pepperell, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2025
verified customerVerified Customer
10
Belt change
Call ahead. Make an appointment. Arrive early. Work was completed and price was fair. Perfect and done!

Verified Customer
Groton, MA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/19/2025
verified customerVerified Customer
5
Expensive Service
$375.00 TO REPLACE A REAR SHOCK IS VERY EXPENSIVE SERVICE, ESPECIALLY IT ONLY TAKE ONE HOUR OR LESS TO DO THEJOB!

MM
Mya M.
Worcester, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
Category: Service
Spoke with Elijah. He said they were very helpful and the guys were great.
Recommended

JS
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James S.
Ayer, MA
BMW 318i
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
10
Very good service
0Stay the course

PC
Paul C.
Groton, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2025
verified customerVerified Customer
Category: Service
Paul said he received excellent service, it was prompt and taken care of on time.
Recommended

IB
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Ingrid B.
Groton, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
10
Very professional and friendly staff who provide excellent service
Always have a great experience when I bring my car here. Would not go anywhere else.

Displaying Review 1 - 15 of 593 in total
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