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World Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(587 Reviews)
95
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
5.0
ReScore Average
95
Net Promoter Score ®

Business Details

About

My staff and I are working hard to be your number one choice in automotive repair and maintenance. Our team is dedicated to providing you and your vehicle with professional service and exceptional customer care.

We are located in the Parkville section of the west end of Hartford, just minutes from West Hartford downtown.

I’ve been
My staff and I are working hard to be your number one choice in automotive repair and maintenance. Our team is dedicated to providing you and your vehicle with professional service and exceptional customer care.

We are located in the Parkville section of the west end of Hartford, just minutes from West Hartford downtown.

I’ve been providing automotive repair service for this community and surrounding communities from this location over 30 years, first as a tech and then as owner of World Auto Service LLC in 1998.
...more

Categories
Auto Repair, Oil Change
Contact
(860) 232-0626

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
12 S Whitney St Hartford, CT 06106
World Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(587 Reviews)

AM
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Andre M.
West Hartford, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
10
Great customer service
Wasted no time fixing my car.Called me earlier than I expected great service great price.

DD
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Dee Alba D.
Hartford, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2025
verified customerVerified Customer
10
Auto Service
Bought some replacements for my car had them installed.Great Service.

KD
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Kyoung-iti D.
West Hartford, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
10
Excellent service as usual: friendly, transparent and prompt
Nelson was highly recommended to me by a dear trustworthy friend and each visit with him with our two Honda cars have resulted in friendly prompt service with detailed explanation of what he worked on. I trust him completely with honest good work.

Verified Customer
West Hartford, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
10
Great place!
Super friendly, trustworthy, and affordable.

MB
Mila B.
Windsor, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
10
L Tire Arm
Excellent service

DH
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Daisy H.
East Hartford, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2025
verified customerVerified Customer
10
Excellent.
The quality of service is top notch. Staff at World Auto are efficient, honest, friendly, respectful and kind.
I have recommended World Auto to many friends. They too have been very pleased with the professionalism and quality of work done on their car.

Verified Customer
West Hartford, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
Honda maintenance
Nelson was very good. Excellent service drop my car for maintenance, followed up and the car was done by the time I need it.

TC
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Tony C.
CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Replacement of ball joint
Quick professional

DD
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Dee Alba D.
Hartford, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
New Starter
Nelson came to look at my car why it would turn over. He found out it was the starter. Complete done! Finished with job! Details on what parts to use.shown me the detailed work.

Verified Customer
Manchester, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Great service
If you are looking for a quality auto repair shop, World auto is the place to go. Honest quality service

MC
Melissa C.
Newington, CT
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/11/2025
verified customerVerified Customer
9
Battery replacement
Thank you!!!

LA
Lisa A.
west Harford, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Car service
My second time getting my car repaired here!!!! These guys are awesome and Nelson is wonderful always takes care of me! Thank you

BJ
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Brigitte J.
Hartford, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2025
verified customerVerified Customer
10
Good service accommodating staff
I have gone to World Auto on several occasions and each time I have been treated well and the work was worth the money. I appreciate the owner and I appreciate the workmanship.

DD
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Dee Alba D.
Hartford, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
Great Service!
Worked on a problem with my car. They told me it was a two day job surprised me with it 1 day and half. Great communication always finds out the problem before pricing.

Verified Customer
Bristol, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
World Auto diagnosed and made repairs as indicated by Service Engineer light. Fuel issue distribution issue was resolved.
The vehicle was left at the shop overnight and all problems that were diagnosed were repaired including wheel bearings.
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