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Xpertech Car Care

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(4,650 Reviews)
97
Write a Review
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Score Details

5 stars
97%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
97
Net Promoter Score ®

Business Details

About

Xpertech Car Care is a locally owned auto service center just east of Asheville since 1999. At Xpertech we provide a wide range of automotive repair services for your convenience, because we want to keep you as a loyal customer we treat you like family. If you want honest car service that you can trust give Xpertech a try. Xpertech Car Care is a locally owned auto service center just east of Asheville since 1999. At Xpertech we provide a wide range of automotive repair services for your convenience, because we want to keep you as a loyal customer we treat you like family. If you want honest car service that you can trust give Xpertech a try.

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(828) 298-3612
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 4:30 PM
Tue
8:00 AM - 4:30 PM
Wed
8:00 AM - 4:30 PM
Thu
8:00 AM - 4:30 PM
Fri
8:00 AM - 4:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1295 Tunnel Rd Asheville, NC 28805
Get Directions
Xpertech Car Care's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(4,650 Reviews)
Write a Review
Recent Reviews
EB
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EMILY B.
Asheville, NC
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
verified customerVerified Customer
10
Always a positive experience
I appreciate the folks at Xpertech so much! Their customer service is excellent - kind, respectful, and patient. And their repair skills are top notch. I trust that they are giving me an honest and reasonable price and I they always make sure that I understand their approach.
RB
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ROBERT B.
Asheville, NC
Kia Soul
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2025
verified customerVerified Customer
10
Always Happy!!
It's pretty simple.Honesty, Efficiency, Communication and Fair Prices! Check!!!!
KM
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Kim M.
Fletcher, NC
Jeep Liberty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2025
verified customerVerified Customer
10
Excellent service and great prices
Great experience. Fast , reliable and reasonable
NP
NOLAN P.
Black Mountain, NC
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2025
verified customerVerified Customer
9
State Inspection
I took my car in because I needed to have it inspected, but I also thought I needed the rear brakes replaced. Fred Anderson Toyota told me they wouldn’t pass inspection. Xpertech showed me that my brakes still had 90% of their useful life left. I appreciate that. Saved me more than $200.
Verified Customer
Asheville, NC
Kia Rio
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
Reliable and trustworthy
I literally drive across town for xpertcartech because I know they are trustworthy and will not take advantage of folks who are not experts themselves in their cars. The front desk folks are wonderful and always put me at ease in what feels like stressful car situations!
Verified Customer
Asheville, NC
Toyota Prius
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
10
Diagnosed front end roar
Xpertech resolved the problem with minimal hassle and no upselling.
EV
Eric & Ellen V.
Swannanoa, NC
Mazda MX-5 Miata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
10
80,000 mile checkup and LOF
We are so grateful that even though Xpertech was severely flooded by Helene, they all pulled together and did a remarkable job getting back to helping people stay on the road.
We have brought our cars to Xpertech for 10 years. This visit was for an 80,000 mile checkup, synthetic oil change and tire rotation, all of which was done quickly and thoroughly. Kevin explains the work and only recommends what needs to be done. Everyone at the counter is knowledgeable and helpful. Thanks to you all.
SC
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Scott & Linda C.
Asheville, NC
Nissan Titan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
10
Best car care
Great svc and prices communication is grear fair and honest
NB
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NANCY B.
Asheville, NC
Toyota Yaris
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
10
My car is running so smoothly. Wonderful people at the rest, excellent service, just the highest and finest!!!
Just the nicest and efficient pool behind the desk!! Excellent car service and this running si smoothly. I find X-patch to be of the highest integrity!!!
Ben F. from Xpertech Car Care responded on 06/12/2025 11:26 AM

Thanks so much for the review and most importantly thanks for being the best part of Xpertech

JR
JOE R.
Asheville, NC
Toyota Sequoia
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/12/2025
verified customerVerified Customer
5
Slow service car not repaired in a timely manner
Slow service
Ben F. from Xpertech Car Care responded on 06/12/2025 10:02 AM

I am sorry that you were dissatifised with our services, as you have been a client for many years and I am sadden by the fact that you couldnt bring this to management's attention before leaving. You had an appointment for drop off for the vehicle the day of service and you placed it in the night drop box with no request for the vehicle to be done by a certain time. For future reference please notify of us a time frame that you are expecting the vehicle so we can attempt to keep that timeframe - also please keep in mind we are short staffed just like alot of other places in this area at this time. But again if you have any questions or concerns please direct them to myself or Kevin. 

Thanks Ben @ Xpertech 

CM
Cliff & Belinda M.
Asheville, NC
Kia Sportage
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
10
Great Service
Xpertech is the best place. Efficient, friendly and never try to upsell you on something that you really don’t need.
Ben F. from Xpertech Car Care responded on 06/12/2025 10:03 AM

Thanks so much for the review and most importantly thanks for being the best part of Xpertech

JC
Jim C.
Asheville, NC
Ford Freestar Wagon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
10
Xpertech car care
Xpertech is THE place to go for quality car repairs!!
Ben F. from Xpertech Car Care responded on 06/12/2025 10:03 AM

Thanks so much for the review and most importantly thanks for being the best part of Xpertech

LD
Laura D.
Asheville, NC
Honda Civic Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2025
verified customerVerified Customer
10
Very Professional
10 out of 10 service! Staff was very professional. Fixed the issue with car and the wait wasn't long. Awesome service!!!
Ben F. from Xpertech Car Care responded on 06/12/2025 10:03 AM

Thanks so much for the review and most importantly thanks for being the best part of Xpertech

Verified Customer
Asheville, NC
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2025
verified customerVerified Customer
10
Great service
I was very satisfied with the service as always
Ben F. from Xpertech Car Care responded on 06/12/2025 10:03 AM

Thanks so much for the review and most importantly thanks for being the best part of Xpertech

TS
TROY S.
Toyota MR2
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2025
verified customerVerified Customer
10
Honest mechanics
Great, quality work at a fair price. No monkey business….spot on diagnosis and estimate. They are busy for a reason.
Ben F. from Xpertech Car Care responded on 06/09/2025 05:07 AM

Thanks so much for the review and most importantly thanks for being the best part of Xpertech

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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