business image

Yorkville Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,420 Reviews)
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
69
Total ReScores
4.7
ReScore Average

Business Details

About

Yorkville Hyundai is your Yorkville, NY Hyundai Dealer. The Yorkville Family of Cars history dates back to 1929, with a small dream that has grown into big service! Call us today to schedule your next appointment, or visit our website. We look forward to seeing you soon. Yorkville Hyundai is your Yorkville, NY Hyundai Dealer. The Yorkville Family of Cars history dates back to 1929, with a small dream that has grown into big service! Call us today to schedule your next appointment, or visit our website. We look forward to seeing you soon.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(315) 736-8356

Business Hours

Mon
8:00 AM - 7:00 PM
Tue
8:00 AM - 7:00 PM
Wed
8:00 AM - 7:00 PM
Thu
8:00 AM - 7:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Eastern Time (Us & Canada)
5194 Commercial Drive East Yorkville, NY 13495
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,420 Reviews)

RV
gravatar
Rosemary V.
Frankfort, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good Service
David made the service great from start to finish. I feel that it is very important to get things done all
at one visit. When you are a working person you need things to go easy. I have to say Saturday are
for a working person. Sometimes your job does not like getting out for service. Plus in this day and
age people have many hats to wear each day.
Recommended

JV
gravatar
Jason V.
West Edmeston, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good Service
Good service, helpful staff.
Recommended

TZ
gravatar
Thomas Z.
Whitesboro, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service review.
The service department was great, very prompt and courteous. Thank you and keep up the good work..
Recommended

Verified Customer
Utica, NY
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/21/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
They seem unable to diagnose and fix a check engine light. Going on my 5th try. Wish me luck.
Not Recommended
Josh A T., Service Manager from Yorkville Hyundai responded on 04/21/2021 08:55 AM

We apologize for the issues you are having with your vehicle. Someone will be reaching out to you to talk about your up coming visit and past visit

Joshua Tice
Service Manager
3158647674
JoshuaTice@lithia.com

NH
gravatar
Nancy H.
Newport, NY
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Recommended

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/20/2021
Service Type: Maintenance
Category: Service
Service Department personnel is very friendly and helpful!
David and his staff in the Service Department are there for your needs/problems with your car. They are very helpful, courteous and a pleasure doing business with. Yorkville Hyundai is a great dealership to do business with!!!
Recommended
DAVID S S. from Yorkville Hyundai responded on 04/21/2021 12:38 PM

NANCY AS ALWAYS IT WAS A PLEASURE WORKING WITH YOU HERE AT YORKVILLE HYUNDAI.  WE LOOK FORWARD TO WORKING WITH YOU AGAIN IN THE FUTURE.


Verified Customer
Mohawk, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
My Hyundai
The dealership is clean it’s quiet due to Covid we can’t have coffee although it would have been nice to have something to drink but that is not their fault. When I walked in the door no one really appeared to be overly eager to greet me they could’ve just been wrapped up in something else but the acknowledgment could’ve been a little better otherwise they are polite professional and overall I’m very satisfied we all have bad days now and then
Recommended

JH
gravatar
Julie H.
Whitesboro, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
No probs
Nice staff.
Recommended

Verified Customer
Boonville, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Sonata Owner
Excellent, friendly, professional service. Due to issue with dashboard lights and gauges not working. Service department got the car right in and diagnosed the issue quickly. A rental car was provided for us to use, while they waited for the part to come in. The customer service staff were very professional and quick. I would definitely recommend to family and friends.
Recommended

TL
gravatar
Todd L.
Bridgewater, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service!
Recently had my vehicle in for warranty work and I waited for it to be done! While I waited a salesman let me test spin a new Sante Fe and by they time we were done Dave and the team in service had my vehicle done. It was super fast and friendly as always! I was able to get out of there quicker than anticipated so I could take care of other important errands I wasnt sure I would of gotten done before my doctors appt that afternoon. VERY satisfied! :) Thank you Dave! Shanna Land
Recommended

SZ
gravatar
Shawn Z.
Utica, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Service
Always get my vehicles serviced here, I trust the staff and the work they do
Recommended

Verified Customer
Cooperstown, NY
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/19/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service and respect
Your people are dedicated to making your customers experience go smoothly. Your service department is really helpful and your salespeople are very knowledgeable about the product they offer.
Recommended
Josh A T., Service Manager from Yorkville Hyundai responded on 03/22/2021 06:58 AM

We appercaite the feed back and look forward to seeing you on your next visit !!!! 

Joshua Tice
Service Manager
3158647674
JoshuaTice@lithia.com

WO
gravatar
William O.
Clinton, NY
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Recommended

Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/18/2021
Service Type: Repair
Category: Service
Josh A T., Service Manager from Yorkville Hyundai responded on 03/22/2021 06:59 AM

Thank you for the feed back, someone from the dealership will reach out to you about your recent visit 

Joshua Tice
Service Manager
3158647674
JoshuaTice@lithia.com

GW
gravatar
Glenn W.
Rome, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
The professionalism of the people
The service people make the difference. They are friendly, professional and continually keep the customer informed as the status of the vehicle being serviced.
Recommended

DB
gravatar
Donna B.
Sauquoit, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick service
Waiting for my car to have oil change clean beautiful facility fast friendly service
Recommended

JM
gravatar
John M.
Little Falls, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
?
Very well organized and everyone very friendly
Recommended
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.