Maplewood Tire has worked on all of our family cars over many years. They are very communicative and
have always taken the time to fully explain any proposed work and options if there are any. They are friendly, professional and, most importantly, I trust them.
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There are several aspects about this experience that were very ideal for a Mechanic. As soon as I cal
led, I was rest assured that he could fix my problem with my high mileage BMW that is almost a vintage car. Daniel had a great can-do attitude and I could he genuinely cared about my car and the issue it was having. I could see that he is really devoted to the craft of creative problem solving.
Communication was great with frequent updates through text. I appreciated the flexibility in dropping off and picking up my car too. So happy to have a mechanic like this in my neighborhood.
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The quality of the work, timeliness of completion, thoughtfulness of recommendations, cleanliness of
the work, all keep me coming back not to mention the friendliness of the staff.
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Lowering Spring Installation and a Speedy Delivery
I had just got some lowering springs that needed installed, so I called up SpeedFactory. They did the
installation for me for about $200. My regular maintenance mechanic wanted to charge me $400! Now the price was impressive enough but they also gave me a ride to my classes at EPCC while they worked on my car. The ride showed up at 9:45 and the driver had me delivered to my class at 9:55. Class started at 10! They also picked me up from class when the car was finished. These guys live up to their name and I felt comfortable dealing with them for the first time. Good first time experience for me and I'll definitely go back for my next upgrade.
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Desiree researched hotels for me, booked the room, then negotiated on my behalf to the tune of 30% of
f! They dropped me off, they picked me up, I’ll be damned if they didn’t try to feed me. I have never experienced customer service like this from a repair shop. Open one in Atlanta Joe!
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