Sandy was beyond great. She made it easy for me to sign for my car release. Even called to advise me
it was picked up. I wish everyone had her customer service skills.
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They are very experienced in what they do from minor oil change to anything bigger they are professio
nals and get to the root of the problem and fix it. Also very reasonable.
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Due to the intense cold, the battery of the car did not hold up. I took the car to the garage, after a jump-start of the vehicle: I was received without an appointment and the car was returned to me working in less than 24 hours.
As for years now, the service offered to me has been efficient, fast and decisive. Even if the techni
cal problem was not so important, I was welcomed with friendship at the time of delivery of the car, which makes those visits pleasant even when I am a little sorry for the technical problem that ruins the routine of the day.
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Water pump failed at 205,000 miles. The job was completed in one day. I have and will continue to r
ecommend Our Planet Automotive to friends and family.
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