As always, they got our van in and out quickly.. price was actually lower than originally given . Always a positive experience !
Been going to town car since we moved here in 2019.. a new friend recommend them.. said she had been
taking her car there forever.. only people she’s trusted. That said a lot! Our experience was amazing! Anytime we have brought our van in, they are able to diagnose the problem, fix it and are fair with the cost… and are very honest! Got a call one time saying “ hey.. we over charged you by $20.. putting it back on your card “. That speaks volumes of their character . Will ONLY take our vehicles to Town car Repair !
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I stopped by just to get my check engine light checked. And after getting it diagnosed and looked at
Martin, James and the crew really took care of me! Diagnosed some other things wrong and got me on my way. It was towards the end of the day and it was hot and they went above and beyond!
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Thank you so much for the work on my power steering. You did a great job and very timely. Took me
a couple of weeks to get the stiff feeling out but it is working just. Again thank you for your help.
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Came back from Bean Town dash board lite went on called Chi problem solved discount applied. Pleasant
, Profession, Perfect! What more needs to be said.
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I love that the phone is ALWAYS answered fast I can get my car in for service quickly. The entire sta
ff is professional, helpful, and kind. We bring all 4 of our cars to Northwestern for routine oil changes, tire rotation, new tires, brakes, etc. The service has always been exceptional. Love supporting a small business. Northwestern goes above and beyond. Highly recommend.
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I can not say it enough. This is the most honest shop I have ever seen. They have saved me so much mo
ney on service and parts. They honor their warranties. This past week they even replaced the covered parts with OEM because they found the replacement one has not lived up to their standards. They didn't even charge me for the price difference. That is service and professional work. Thank you to everyone at the shop.
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