Thank you for courtesy and friendly service. Also forinforming me of needed repairs with estimate. Very detailed receipt was appreciated. With gratitude, Diane D.
Thank you to Paul's for courteous and friendly service. Extra repairs were needed and I was informed
with an estimate. With appreciation and gratitude, Diane D.
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Old fashioned, code of the west types. Word is their bond, seal it with a handshake. Trustworthy.
I guess I would describe O'Neils as "old fashioned". Several years ago I had inquired of them to do s
ome work on my Toyota and they basically said that I could do much better at the dealership since the dealer could purchase the replacement parts at a better price. Recently had my Ford truck in for brake replacement and a transmission check. Said they only changed the fluid and filter, everything else was fine, but it sure changes gears much more smoothly now. Put new brakes on all around, rotated the tires and checked the transaxel lubricant levels no charge. Got everything done in two days, kept me up to speed on progress etc. Really made me comfortable that their objective was not to max their billing potential but do the repairs as cost effectively as possible. Think they recognize that repairs to the electronic nightmares they call vehicles these days are costly enough without them adding to the misery. Would recommend them without hesitation. P.S. I'm in my 70's so I've kissed a lot of car repair service "frogs" , very few "princes" or ( "princesses"... to be PC.) O'Neil appears to be a good one.
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Staff were lovely! Called in the evening, brought my car in the next day, and they finished the repai
rs by the end of the day even though there was a fair amount of work to be done. They laid everything that needed to be fixed out for me, and they respected my wishes about small issues I didn’t want to address at this time. Great experience, would come back!
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Brought in my Volvo 760 because many people didn’t know how to work on it. Very knowledgeable in the
ir craft and diagnosed my issues promptly. Felt like they cared about my issue. Excellent service and a nice showroom as well. Considering buying a car from them after my experience.
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Courteous and professional service. Monica in office was a pleasure to deal with at every contact. Co
uldn't ask for more straight forward and honest dealing.
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