
Thank you, Preston, for sharing your feedback regarding your vehicle experience. We’ve confirmed that an open case is already being actively worked, and have notified your case manager to connect with you for any additional support. Thank you. ^cc
Thank you for reaching out, Hugh. We are disappointed to hear about the circumstances that prompted your contact. We would like the opportunity to examine this further. We have escalated your concerns to a Case Manager regarding your 2026 Genesis G70 for further assistance. Please allow approximately 2 to 3 business days for contact. Thank you. ^cc