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SureCritic / Makes / Genesis / G80 / 2023

2023 Genesis G80

Average Score

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(169 Reviews)
46%
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Category Summary
(Avg. out of 10)
    Value
  • Features
  • Build Quality
  • Fun
  • Reliability
  • Performance
  • Exterior
  • Comfort
  • Interior
  • Styling

Reviews

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(169 Reviews)
Write a Review

Reviews

RB
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Richard B.
2023 Genesis G80
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/17/2025
Verified Review

Slightly more than mediocre Genesis

I have been a multiple Hyundai owner for years, but my initial experience with Genesis was less than perfect. Me dealership, Coastal Hyundai/Genesis in Melbourne, FL, had multiple errors, a couple egregious, with the agreed upon deal paperwork, the car was not ready for me to take, so the dealership delivered it, but the car was not properly detailed, under the hood had oil/grease everywhere, and the matte paint was flawed. The deal made was initially "New", but then was changed to "Used" because it was a transfer from one dealership to another and the car had been mistakenly registered; therefore, Coastal Hyundai reneged on the "Concierge service". It took about five months and seven trips back and forth to Melbourne, from Saint Cloud, FL (100 mile roundtrip) to get everything to where it should have been when originally delivered, though this required the dealership to keep my vehicle for a month and I was told they refinished the paint? When I took the car back for one year maintenance, it was not complimentary, I had an issue with the rear window sunshade or sunroof, and was told there was a technical service bulletin and my service rep would call to schedule when parts came in. I never received a call back from the service rep, and while there the Coastal detail, messed up the paint again. I have Coastal Genesis an opportunity to do a deal with me to trade the G80 for a GV80, but Coastal did not provide me with a competitive offer. I traded my 2023 G80 with Universal Genesis for a 2026 GV80. Unfortunately, the quality of concierge service was not much better at Universal Genesis in Orlando, though they did work hard and find the exact GV80 I was looking for, when Coastal was unable. For some reason, there seems to be an issue with Central Florida Genesis dealers and their idea of what a luxury concierge service should be.
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Genesis Motor America responded on 12/17/2025 06:41 AM

Thank you for reaching out, Richard. We appreciate your feedback and insight regarding your 2023 Genesis G80. We are very sorry to hear about your experience. If you require assistance in communicating with the retailer, our office will be glad to act as a liaison. We would like to encourage you to reach out to our Genesis Customer Care team at (844)-340-9741 for support and assistance if needed. Thank you. ^cc
RL
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Ralph L.
2023 Genesis G80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2025
Verified Review

Nicest car I have ever owned.

Great car.
Recommended
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JV
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Jay V.
2023 Genesis G80
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/30/2025
Verified Review

G80

Not a bad vehicle.....worst customer service EVER!
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LG
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Larry G.
2023 Genesis G80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2025
Verified Review

One of the best cars I have driven.

Beautiful and practical. Excellent value in a luxury car.
Recommended
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JW
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John W.
2023 Genesis G80
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/25/2025
Verified Review

Almost perfect?

I have had a few minor problems with the door locks not working properly
    Value
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RB
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Reginald B.
2023 Genesis G80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2025
Verified Review

Awesome Expedience

Once you go Genesis you never can go back.
Recommended
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HF
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Harris F.
2023 Genesis G80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2025
Verified Review

G80 excellent

Excellent
Recommended
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LZ
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Luke Z.
2023 Genesis G80
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/10/2025
Verified Review

Good car, bad service

I’ve enjoyed my Genesis. Smooth handling and comfortable, including back seats. The service has been awful - no calls back, poor follow through, no answering phone, etc.
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WS
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William S.
2023 Genesis G80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2025
Verified Review

2023 Genesis G80

Great looking car that is reliable and includes a really good warranty.
Recommended
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VB
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Valocean B.
2023 Genesis G80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2025
Verified Review

Excellent vehicle

Comfortable, powerful and fun to drive
Recommended
    Value
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ET
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Elizabeth T.
2023 Genesis G80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/04/2025
Verified Review

Love my G80

Drives great, very comfortable, has all the bells and whistles
Recommended
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PS
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Peter S.
2023 Genesis G80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2025
Verified Review

Great looking vehicle

I have been very happy with the overall styling and engineering of this vehicle. My only complaint is the 4-cylinder engine which makes more noise than power when attempting to quickly accelerate. Exterior styling is awesome and leads to many compliments from friends, strangers, and family.
Recommended
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MM
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Marianne M.
2023 Genesis G80
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/25/2025
Verified Review

G80

Love the car; I have a G80 wth low profile tires; my only complaint is that I had to replace both front tires twice in less than a year. This is not a complaint of the car, but Genesis has closed dealerships in my local area, and now the closest dealership is over an hour away, not sure I woudl buy another
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JT
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John T.
2023 Genesis G80
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/21/2025
Verified Review

2023 G80

I love the vehicle but hate that it requires premium gasoline.
Recommended
    Value
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TB
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Terrence B.
2023 Genesis G80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2025
Verified Review

2023 Genesis G80

My third Genesis, 2009, 2015, 2023. Each was a great vehicle, each subsequent model made progressive safety, technology, convenience improvements over the previous models.
Recommended
    Value
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TM
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Thomas M.
2023 Genesis G80
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/20/2025
Verified Review

Tim's

Beautiful and comfortable car but sound system is poor.
Recommended
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LM
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Linda M.
2023 Genesis G80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2025
Verified Review

2023

Happy with purchase
Recommended
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KH
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Keith H.
2023 Genesis G80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2025
Verified Review

Very High Performance

A fast car. Great safety features. Comfortable for long drives.
Recommended
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HF
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Howard F.
2023 Genesis G80
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2025
Verified Review

I want my next G80 in green

Iove the car
Recommended
    Value
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AA
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Andrew A.
2023 Genesis G80
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/11/2025
Verified Review

Just an ok vehicle, console is not convenient to use

It’s just ok.
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Genesis Motor America responded on 09/11/2025 03:00 PM

Thank you for sharing your feedback on your Genesis 2023 G80, Andrew. We appreciate you bringing this to our attention. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumers' preferences. We have forwarded your information to the appropriate department. Thank you. ^cc 
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