
Hello Kim,
We are deeply sorry for the overwhelming frustration and inconvenience you’ve experienced with your brand-new 2026 Hyundai Kona. Going through multiple lengthy service visits and being without your vehicle for so much of your first 90 days of ownership, and we truly appreciate your patience.
Regarding your active case, we recommend continuing to work directly with your attorney for ongoing updates. Please know that your feedback—including your notes on the vehicle's features—has been safely forwarded to your case manager for further review and handling. ^cc