
Hello Calvin,
Thank you for sharing your feedback regarding your vehicle and experience thus far. We apologize for any inconvenience. If you have any questions or concerns about Hyundai vehicles, please contact our Connect Center at (800) 633-5151. One of our representatives will be happy to assist you further. Thank you ^cc
Hello Tony,
Thank you for your feedback. We are always looking to improve our customer experience and appreciate any input from our customers. If you need any further assistance, we encourage you to contact our Customer Care team at 800-633-5151. One of our representatives will be happy to assist you further. ^cc
Hello John,
Thank you for your feedback. We are always looking to improve our customer experience and appreciate any input from our customers.
The vehicle will not allow the doors to be locked manually if the key fob is in proximity to the interior oscillator in the vehicle. The condition described appears to be normal vehicle operation and not a malfunction.
This behavior is generally understood to be a lockout-prevention safety/convenience feature designed to reduce the likelihood of accidentally locking the smart key inside the vehicle. ^cc