Hello Migdalis, we are really sorry to hear about your experience with your 2026 Hyundai Santa Fe and the serious issues you encountered with the towing system and trailer brakes. We completely understand your frustration—especially given that both the vehicle and trailer were purchased together for this exact purpose and the lengthy delay you experienced at the dealership. A specialist from our customer care team will be in touch with you to investigate the concerns you've presented further and help look into a resolution. ^cc

Hello Wendy,

Thank you for your feedback. We are always looking to improve our customer experience and appreciate any input from our customers. ^cc

Hello Anthony,

Thank you for reaching out to us. We were able to verify that your case is currently under review by our corporate investigation team. We would like to encourage you to continue working with your case manager regarding your inquiry into this incident. Thank you. ^cc

Hello Melissa,

We would like the opportunity to investigate this. A representative will be in touch with you to investigate further ^cc.

Hello Mitchell, thank you for your feedback regarding your 2026 Hyundai Santa Fe. We apologize that your vehicle is falling short of the comfort and efficiency you expected. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumer preferences. If you have any questions or concerns about Hyundai vehicles, please contact our customer Connect Center at (800) 633-5151. One of our representatives will be happy to assist you further. Thank you ^cc.