Always exceptional service. The team at Exo Auto Works are top notch! You really should give them a t
ry. You won't be disappointed. Thank you Michael Cone & team for all that you do!
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We have been taking our cars to Ace for years! Our car was towed the night before and they were very
accommodating to our schedule. Rob and Josh had a new radiator put in super fast and we were on our way. They also checked out a dashboard warning light on our Porsche, found it was a minor issue and cleared the warning light. Always have a great experience!
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CSR Rochelle Sherrer and Outstanding Certified Tech Jorge were extremely customer friendly and helpf
ul/Rochell with claims processsing. From the moment I walked in the door, Rochelle was rocking and rolling. I have never ever had anything by 5 stars service since 2018. Don't believe safelife advertising. Always always support you local businesses and community. Without any hesitations, I would recommend LLoyds any day of the week based on Personal experience! Not TV ads. Thank you Rochelle and Jorge for another fantastic job. God bless.
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I wanted to follow up on my visit today to have my windshield redone after a previous attempt
ed repair by your mobile crew. I received a call from Michael who was very eager to resolve my issue. After looking at pictures, he determined that it was best to come into the Safelite location to fix it correctly. He told me to arrive at 9 AM today and his crew would be outside waiting. Well, he wasn’t kidding ! I was greeted by Jason in the parking lot, who did a quick reinspection of the issue and promptly took my car into the service bay to start work. Before starting, he explained what he saw was the issue and how he would fix it. I observed not only how the “back office” (AKA service area) works, but I was impressed with the front desk team. Here is what I noticed:
1) They greeted inbound customers in a very friendly and efficient manner
2) Their communication among all of their team was impressive
3) They handled inbound calls very efficiently.
4) Their work flow process was very efficient.
5) Waiting area and outside area was clean and inviting.
6) People picking up vehicles seemed pleased with the on time delivery of their repaired cars.
Being a business owner, I admired (and envied) their entire team for how they operated. The outcome of this service effort exceeded my expectations and I will spread the news ! I have another vehicle which I will also now be bringing in !
Please pass on to Michael, Jason and the crew for being AMAZING. I am a satisfied customer !!
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I had the Fort Collins Colorado store replace and calibrate my windshield on 05/09/2023. Great people
. Great Service. Totally Satisfied. Thanks for the great work.
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Mike made buying a vehicle so easy, he made me feel comfortable. He took the time to answer my questi
ons, he was really good at keeping in touch while the paperwork was being processed. He made this experience very easy on my friend and I. Thank you, Michael Bartlett
Kathleen Blake
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My sons car broke down, on the other side of Katy, during trip from SA to TC. Another wrecker servic
e ghosted us after 5hrs of waiting. Chris came thru and had him home within a couple hours of us contacting them.
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