Got me an appointment on the next day for my windshield replacement. Did not take long at all. Waited
in a nice cool air condition office with friendly folks and good conversation. When my van was ready, I was impressed with their work. I wasn’t sure what would happen to the camera attached to my windshield. Not only did they put the camera back, but they rerouted the wire into a better location as it is no longer visible. This shop offers speedy service at an amazingly low rate, so don’t forget to leave a tip. I will definitely be coming back with all of my other glass needs.
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Have taken several of are vehicles here for oil changes, and now now have had some major repairs . Th
ese repairs were fair price and only what I needed, no bs up sales. Clint is a fair and
honest as are his mechanics. Ted C.
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Always exceptional service. The team at Exo Auto Works are top notch! You really should give them a t
ry. You won't be disappointed. Thank you Michael Cone & team for all that you do!
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First Rate Service, had my Windshield Replaced in a timely manner. Staff is friendly, professional an
d knowledgable. They gave me a free windshield wiper blade, filled my wiper fluid bottle and even vaccumed out my truck! Thank you all so much. Highly Recommended!
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I wanted to follow up on my visit today to have my windshield redone after a previous attempt
ed repair by your mobile crew. I received a call from Michael who was very eager to resolve my issue. After looking at pictures, he determined that it was best to come into the Safelite location to fix it correctly. He told me to arrive at 9 AM today and his crew would be outside waiting. Well, he wasn’t kidding ! I was greeted by Jason in the parking lot, who did a quick reinspection of the issue and promptly took my car into the service bay to start work. Before starting, he explained what he saw was the issue and how he would fix it. I observed not only how the “back office” (AKA service area) works, but I was impressed with the front desk team. Here is what I noticed:
1) They greeted inbound customers in a very friendly and efficient manner
2) Their communication among all of their team was impressive
3) They handled inbound calls very efficiently.
4) Their work flow process was very efficient.
5) Waiting area and outside area was clean and inviting.
6) People picking up vehicles seemed pleased with the on time delivery of their repaired cars.
Being a business owner, I admired (and envied) their entire team for how they operated. The outcome of this service effort exceeded my expectations and I will spread the news ! I have another vehicle which I will also now be bringing in !
Please pass on to Michael, Jason and the crew for being AMAZING. I am a satisfied customer !!
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My sons car broke down, on the other side of Katy, during trip from SA to TC. Another wrecker servic
e ghosted us after 5hrs of waiting. Chris came thru and had him home within a couple hours of us contacting them.
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