Excellent service as usual. Found a screw in one of the tires and went ahead and fixed that during th
e tire rotation and balance. Always go over and beyond what is expected.
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I have 4 vehicles which I've been taking to The Garage for several years now. Always professional, th
orough and clear when explaining exactly what's going on with the cars and what services they need. Consistently provide specific estimates for the costs of the repairs/parts, and they hold to the estimate. They communicate throughout the process which is also nice. Their customer service is excellent and repairs are done promptly. They work with you to get your car fixed and back to you as quickly as possible. I trust them to do what they say, and wouldn't go anywhere else. I highly recommend them to service your vehicle.
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If your vehicle is hurting -don't you hurt as well- go let UAC in Pelham help!
I have had really great experiences with my repairs by going to UAC in Pelham AL and letting Brandon
Michael take care of it. From the diagnosis to the insurance/warranty claim to the expert mechanics, I have had peace of mind with my vehicle being taken care of by UAC. I recommend everyone do the same. Experience the different that caring people make. Just way ahead.
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I've been taking my vehicles to Panos for a couple years now. They've always done great work for me b
ut I'd like to share about a recent experience where they truly went above and beyond for us.
We have had car trouble with a vehicle we recently purchased over the last few months. The defect in the car is not currently covered by warranty. There is currently a lawsuit against the manufacturer for the defect, but we've had to bear the expense for now and hope ours doesn't have the issue outlined in the suit or be accepted as one of the many plaintiffs on the case.
Tim and the rest of the Panos team have been super kind to us, helped us borrow a loaner vehicle to keep our small business running when we desperately needed it, and been more than fair in their dealings with us in a way that I don't many other mechanic shops would... certainly not dealerships nor the majority of larger shops!
This group is truly honest, fair and exceptional in what they do! I can't recommend them enough to anyone seeking great service with a business they can trust.
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Update:
I give them 10 stars out of 5! This is still the best shop in the state! After 27 years an
d all kinds of different car repair needs, I can undoubtedly say they are the best! I have heard horror stories of other shops from numerous people, which just confirms my statement. I would/will never go to a different shop, even if they're busy and can't get me in immediately, which is pretty rare, bc they are so efficient. Even if it's something they don't typically do, Sandy will tell you where the best place to take it is and usually knows the head person to talk to and even knows the phone number! I'm currently having transmission problems and he knew which place could repair and which ones will just tell you that it just has to be replaced. I trust them with all of my vehicle repair needs and even more! I am not related to anyone there, but they have always treated me like family! Always excellent service. Sandy really knows what he's doing and is a great guy to boot! Highly recommended!
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Top-notch shop. Chris and the crew at PowerDown Diesel are the real deal—professional, honest, and ex
tremely knowledgeable. No upsell, no BS—just straight-up support. If you’re building serious power or just want it done right the first time, this is the shop to trust. Highly recommend
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Scott is always ready to explain the issue and follow up with suggestions. He has been my mechanic fo
r over 20 years— from engine replacements to changing a tail light and everything in between. Honest and knowledgeable. He’s my man!
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