The dreaded "Service Engine Soon" light came on my BMW on New Year's Eve and I instinctively brought
my car to J Gramley's because of a positive experience during my prior visit. They were closed early for the holiday, but there was still a gentleman there that I was able to talk to and he diagnosed the issue.
I am very appreciative of their great customer service and passion for cars. I will definitely come back for any future maintenance/service needs.
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I took my car in for an oil change. I’ve owned my car for 8.5 years and have a service package. Eac
h time I take it in, it has been an easy process. Jillian has been my service advisor for my most recent services. She is so patient and pleasant to deal with. This visit, I received a video sent to me by my technician that covered my complete inspection of my car. I expected the video to tell me I needed additional work. It did not. I really appreciated the video just to show me what they covered and did. Pleasantly surprised. Hope I get a video like that every time in the future.
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I was having an issue with your pressure sensor going bonkers, I called Mikes and they took me in rig
ht away, solved the issue and I got an expert oil change while I was there!
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This is the place. You were looking for, I’ve brought all of my cars to Ken and John. Oil services, e
ngine upgrades, parts, tune, air ride system, endless dyno pulls, All done through Wrench Masters. I trust them to look out for my interest, always honest, reliable, and dependable. My car probably has to much meaning in my life, so having people that take care of it and deliver quality is so important to me.
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Management and staff continues to amaze me.. having owned scores of cars over 60 years and probably close to 100 repair shops I’ve dealt with they are by far the most caring and honest people I’ve ever dealt with
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