Exceptional service with a smile & honesty; a rare experience these days!
I drove in with a hole in my exhaust pipe (1999 Honda Accord) knowing this could cost me more than th
e value of the vehicle and also needing an oil change. Once my car was on the lift, I was invited to see where the hole in the exhaust system was. I also saw that there were a few leaky spots & asked about those. Frank noticed that I was running with 3 snow tires & so suggested that these be balanced & rotated, which makes sense. Of course, once the wheels were off, it became evident that I needed brakes, so my repair bill became ever larger....!!!! As a person on a fixed income Frank managed a welding fix on this old vehicle for the exhaust system which is such a blessing!! With new brakes on the front, which are never negotiable for safety's sake, an oil change as planned as well as the added intelligence of learning what fluids I must attend to when maintaining the vehicle and my tires rotated for better driving and longevity, I feel grateful to have Hondar House & Frank Augello maintaining my old car. He's the expert here; certainly not me!
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I was a regular customer for years before moving further away. I was in the area and went due to a sl
ow leak in my tire. They noticed uneven wear and tear on the tires so they rotated them in addition to plugging one of the tires due to a screw being embedded in it. End result is a safer car and the price was more than reasonable. Everyone there was pleasant to work with too.
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Advance Tire is the only place in Massachusetts that I fully trust for tires and repairs. They have a
lways provided prompt service, do just what I need to get back on the road and at fair prices. If you don't have a repair shop, don't both looking around-this is the best place to take your car for repairs and inspection stickers.
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No matter what car we take you ALWAYS have it done in a speedy time and give the BEST prices My wife
and I are very happy with all of you and wouldn't go to anyone else.. We recommend all our friends to Brothers Keep up the great work
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I'm a new customer to Good News Garage, they have serviced my car three times. Excellent customer se
rvice! They do want is needed and explain what is not yet needed, something I have not experienced from other garages. I highly recommend Good News Garage!
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Tony at the shop when my wife pulled the Highlander comes out on a rainy day and fixed spare tire whi
ch was hanging and we needed to travel to PA and when I asked about how much to pay and he answers wish me well.
Thank you Tony you are a great person
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