Sasha and Martin always take good care of me. I went in with a noise around my brakes. I bought brake
s for them to install but what I actually needed they said was just the brake sensor and didn’t need to replace the pads. I told them since they was already there to replace the pads and added and oil change and inspection. Now I don’t hear any noise and car is running smoothly. Thank you guys!!!
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New to the shop after my old shop closed down. Prices are competitive, techs are experienced, custom
er information was informative and I look forward to bringing all my vehicles here in the future. Great experience.
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As a first time car buyer, this process was so seamless. Floyd was my dealer and was very helpful in
answering all my questions in a timely manner. I went to a couple dealerships and no one gave me the same honesty or personalized experience as Mr. Floyd. His transparency led me to make the best decision for myself based on my wants, needs, and safety. Not just a sale. Rashard helped me with finances and warranty and offered the best safety advice for my money. 10/10!!!
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Wonderful sales experience. Farrid was fantastic to work with. Finance team was easy to worth with,
very quick and explained everything well. Easiest and quickest car buying experience I’ve ever had!
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There is a scam in which a South Charlotte Hyundai customer receives a very authentic-looking letter
claiming to be from the dealership. It will have exact information about your car, and is offering a "maintenance package" to protect you from the "high costs" of maintenance. It is signed " Ryan Davis, Vehicle Protection Coordinator, South Charlotte Hyundai.
If you call, they act the part well, aiming to get your credit card number. Don't fall for it. They reportedly will bill your card and yet you will never locate or reach them. The fraudsters could actually be anywhere in the world.
While the dealership sales people are very aware of this scam, trying to contact top management about it results in silence.Perhaps that is from legal advice?
Someone actually caught in the scam could report it, e.g., to the FTC or NC authorities. But advice from an attorney friend is change your credit card, seek credit from your card company, and block their communications.
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I was very happy with the service provided. I called late in the afternoon and dropped the car off.
I received a call at 9:00 the next morning with a diagnosis and cost for repairs. I was notified four and a half hours later the car was ready to go. This is not the first time I received the same day service.
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