I had some concerns about my car’s dash display indicating that oil was low, this was confusing becau
se I had another 3k miles to go before my scheduled oil change. I called service and spoke with Brooke Oakes who was courteous and professional. Brooke addressed my concerns and solved my issue, making for a great customer service experience.?
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Service delivered as promised. Great attitudes, great experience.
Matthews Service. has become our go to location for all of our vehicles. Comes down to trust and perf
ormance. Stephen and team have proven that they are reliable , straight forward and respect our time in providing great results and reasonable prices. While the experience would be far more no frills compared to dealers, but prefer honest evaluation and follow up to what we’ve encountered at dealers.
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Devon was awesome to work with. Very knowledgable about the BMW I purchased. Even met me at a half w
ay point to deliver the car to me. Gave me oil and oil filter for my next oil change. Filled up the tank with gas and complimentary XM Satellite radio service at no charge. I would buy another car from Red Line. Bruce M.
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came in for squealing i thought was coming for my brakes, they identified it was in fact the hub bear
ing, as well as pointed out some other issues. overall great service and excellent customer service
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Cayden made this the best buying experience ever. I am 64 years old not computer savvy and totalled
my car with a deer.
I live 2 hours away and was scared to death of not making a good purchase. He sent me a video first so I was able to know what he looked like before I arrived showed me the tucson and was just as excited as I was. I am also a nurse and time is definitely not on our side. I explained all of this to him was able to give him what I could and couldnt do and all the information he needed. I knew what my deal was and drove to pick up my 2021 tucson. I highly recommend hawthorne hyundai in Gastonia worth the ride and the food at chilis was excellent! If you are in need shoot him an email or text!
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13908 East Independence Blvd
Indian Trail, NC 28079
4.5
(2 Reviews)
JL
Satisfied Repeat Customer
We have been using Carolina Car Care for about 5 years. We have found them to be fair, and reputable
. When the maintenance plan on our daughter's new Scion ended, we took it to Carolina Car Care and they have done an excellent job of keeping her car in tip top shape. What I love the most is they don't recommend any work that is absolutely not necessary.
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