I was really nervous in bringing my car in to get it fixed I was hit in the rear , you never know wh
ere to take it and my friend recommended Southwest collision . They were very welcoming from the get go and I felt really comfortable , the best service ever, I highly recommend SW. Collision Center. Brian Simmons and the girls Kayla, Savanna and Tandy were awesome they were there with me every step of the way. Brian was fantastic he kept his word on everything that he was going to do and my car looks beautiful. I will definitely go to them only to do my repairs and have my family and friends go to Southwest for any kind of auto repairs , glass etc. Thank you Brian Simmons the staff and the auto body repair guys!! You rock!!
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It is always strange to rate a car service experience as a pleasure, but they do make it as enjoyable
as possible. The communication is always direct and concise at a fair price. For an auto repair shop that says alot.
I could not recommend they more highly for any of your automotive needs.
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New car owner in NYC. Stopped by on a Friday afternoon for a inspection. There was no line. Staff was
super friendly. I was done in about 20 minutes total, from the time I arrived. Reasonable price. Will be back for other services I need.
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I went to Latuff Brothers Auto Body after a frustrating and scary accident that damaged my car's fron
t end and part of engine. All the staff there were excellent at all times of the experience. The front desk person who answered my multiple inquiries and updates... friendly and never made me feel any question was insignificant. They also returned calls quickly or would call to tell me they needed more time to get back to me on further details. The people who I worked with all the estimates and fixing of my car was outstanding - thru the entire process. The car repairs were done as I had hoped. All communication and paperwork and timelines were met above and beyond. I'd recommend without any reservation to anyone! A++ rating from me.
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My 2001 Toyota Tacoma got sideswiped by a reckless driver. I thought that because of its age, it woul
d be totaled. Fortunately, due to the diligence of Gerber Collision and my insurance company, it was fixed up, and looks better than when I brought it in!
The communication between Gerber and me was thorough and accurate. My truck was ready when they said it would be. Polite and excellent service.
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The personal phone calls from a member of the Duncan family keeping me informed.
My Lexus 2019 NX was brand new (only 300 miles) when in an accident. The damage was very extensive
to the entire ,left side of the car. It was repaired to perfect condition
and all computer and technology systems are restored.
The personal phone calls gave me assurance and knowledge of the phases repair. The excellent reputation of Duncan Autobody is certainly accurate.
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We have been here a few times. They get the job done right and in pretty good time. They have had to
order in our electric window buttons for a couple windows, the order comes in a few days and they get it installed in good time.
This time I took in a paint pen from my car dealer for some touch up paint. They paint pen from the dealer was useless, so one of the guys made up some paint for me and did the touch up for me. He did a great job.
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