My son who is a student at Western Michigan University drives a 2021 Tucson, he was having issues wit
h the engine. The engine was making a knocking sound, tried making an appointment in Kzoo, they could not get him in for over a month, tried Grand Rapids, nope, it was a month and 1/2 away. So I called my service team in Illinois to see if there was anything they could do. They called Signature in Benton Harbor, and talked to Jen Gruber. Jen had the car in the next day. Jen kept us in the loop back in Illinois all the time with the timeline of the car. She got my son a loaner car to use, which was great. Signature had the motor replaced in less than 3 weeks from the time they got the car. I highly recommend seeing Jen, or anyone at Signature for their service needs
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Gracias a la asesora de ventas karen por su especial trabajo ayer con la compra de mi nuevo Hyundai s
i no es por ella no hubiera podido lograrlo muy atenta y servicial la recomiendo
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Performed the recommended maintenance.
It was going to take all day so they got me a rental car. Gr
eatly appreciate the car as I travel 50 miles to have Skagit Hyundai service my car.
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Me and my wife walked into the dealership trying to trade in two vehicles and get into new ones over
the course of a weekend. Amanda Ludwig made that happen for us and that was no small task. She was patient with our situation and stayed hours after closing on the first vehicle to get this done for us. She didn’t try to upsell us on anything and worked with us through the entire process. Quick to respond to any questions we had, courteous, professional and a joy to work with. I will not be going anywhere else in the future thanks to the experience we’ve had working with her.
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Aaron Vegas was a pleasure to work with during the purchase and has been available to us for assistan
ce and questions regarding the car ever since. We would make the drive again in the future to purchase an automobile.
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