I brought my GV70 to Genesis of Denville for service and the entire experience was excellent from sta
rt to finish
Started with talking to Mario on the phone that works in the service department
Mario was very professional on the phone and set up my appointment
Brought the car in at 8am and it was ready by 11am Mario called me to let me know car was ready for pick up
Picked up the car and was returned very clean inside and outside including tires
Mario understands great customer service
Genesis of Wayne needs to take a trip to Denville so they can get trained in how to treat a customer
I found the staff at the facility to be very engaging and helpful. My preference for a particular co
lor of the Genesis GV80 narrowed my choices.
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Vehicle was prepared before my arrival and the delivery overall was professional and courteous. I cou
ld not of asked for a more perfect execution of a sale. Not to mention the beauty sold itself!
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I would highly recommend Kevin Smith at this location. I was a distance buyer, but he was truly amaz
ing to work with from beginning to end. Thank you, Kevin!
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I had a good experience working with Danual at the Sterling McCall Gensis of Southwest Houston. I ha
dn't bought a new car in over 15 years, and I'm glad I bought my Genesis from this location. I was pleased with the negotiation process and financing. Everything was very easy. I'd recommend buying your Genesis from this dealership.
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The team that assisted me with the selection, acquisition and hand off of my 2023 GV70 were outstandi
ng! The continued follow up calls and tutorials have been so very beneficial.
Kudos to Arick, Thomas and Mark.
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