ALEX FATHI

SALES MANAGER

Temecula Hyundai

Overall Rating

4.9

(75 reviews)

78

Reviews of ALEX FATHI

Verified Customer

Menifee, CA

2023 TUCSON HEV

04/29/2023

Verified Customer

10

Category: Sales

Quick, efficient, easy car buying experience

I normally hate the car buying experience. It's something about sitting in a dealership all day, trying to get the payments to exactly what you need without compromising quality and features, that grinds my gears. However, the past few hyundais that I've purchased have been great experiences. Recently, we purchased a Tuscon from David at Temecula Hyundai and he truly made things quick and easy while still being efficient. He even went out of his way to come to our home to pick up our down payment check when I left my check book at home and didn't want to withdraw such a large sum of money. He remembered that we had an infant sleeping and didn't ring the doorbell. If you're a parent, you know this is crucial. It's the little things like him remembering that minor detail that make the process that much better. David pays attention to detail which is helpful in finding you exactly what you want. 10/10 recommend.

Employees worked with

LG

LISA G.

El Centro, CA

2023 PALISADE

04/24/2023

Verified Customer

10

Category: Sales

Best buying experience EVER

I met with Mo, who immediately picked up and on what I was looking for and wanted. Him and his supervisor Dean made sure I found the care I wanted and more. Going the extra mile. Car buying can be frustrating and dragged out. This was NOT the case. It was so smooth. From test driving to finance to delivery. They’re the best.

Employees worked with

FINANCE MANAGER

Verified Customer

Riverside, CA

2023 ELANTRA N

03/24/2023

Verified Customer

10

Category: Sales

The BEST customer service!

Everyone I met at Temecula Hyundai was amazing! I inquired about a couple of cars, they came back with cars that met my criteria.

Employees worked with

CHRISTOPHER RAMIREZ

FINANCE MANAGER

Verified Customer

Murrieta, CA

2023 KONA EV

03/22/2023

Verified Customer

0

Category: Sales

The dealer lied to secure the deal

When I visited the dealer to purchase a car and we were going through options whether to lease or buy, I was told with the lease I can get the tax incentive deducted from lease but with purchase I would need to do that next year, which after a week when I called to get a letter of Certification for IRS I was told the car is not eligible. Also Joann explained the Major Gaurd EV policy with 150k mile coverage but I was given Feature Gaurd (which is nothing comparable to the Major Gaurd). I found out later when I received the policy docs, so basically she lied in the policy to sell me the product and I wouldn’t know if I didn’t dig more into this.

Employees worked with

PP

PAMELA P.

Menifee, CA

2023 ELANTRA

03/13/2023

Verified Customer

10

Category: Sales

Pamela P.

My daughter bought her first car. We had excellent experience. The team at Temecula Hyundai was a amazing to work with. Everything went smoothly.

Employees worked with

CHRISTOPHER RAMIREZ

FINANCE MANAGER

DK

DIANNE K.

Vista, CA

2023 TUCSON HEV

12/31/2022

Verified Customer

8

Category: Sales

Very good service

Great service !

Employees worked with

AUGUST BOESSLER

FINANCE MANAGER

PS

PHYLLIS S.

Temecula, CA

2023 TUCSON HEV

12/25/2022

Verified Customer

10

Category: Sales

No pressure from salesperson. Offered a fair deal with good trade in. Finance manager worked with us to give us a fair deal. Salesperson did excellent job showing us all the features on car. Two follow up calls.

See above.

Employees worked with

FINANCE MANAGER

RH

RONALD H.

Murrieta, CA

2023 KONA

12/05/2022

Verified Customer

10

Category: Sales

Purchasing my new 2023 Kona N-Line

My experience started with my sales rep (August). He is absolutely Wonderful.. He quickly made me feel at home. He had my Kona out front and ready for me when I arrived (after texting him I was on my way). He went over all the features, so that I would easily understand them. He also Never once tried to push a sale, complete transparency between the both of us.. I would HIGHLY recommend seeing August for your next inquiry or purchase..!! Thank You August for making me feel like family.

Employees worked with

AUGUST BOESSLER

CHRISTOPHER RAMIREZ

FINANCE MANAGER

WP

WILLIE P.

San Jacinto, CA

2023 ELANTRA

11/19/2022

Verified Customer

10

Category: Sales

Totally customer friendly and professional.

Everyone was professional efficient with providing me answers to all my questions. Thier were no haggling. It was the smoothes transition I have ever had in purchasing a vehicle.

Employees worked with

LEODEGARIO BAUTISTA

NM

NERNI M.

Temecula, CA

2022 TUCSON HEV

10/15/2022

Verified Customer

10

Category: Sales

Excellent Experience!

Anthony and his team did provided excellent service. We were well informed and every request we made was acted upon quickly! I would highly reccommend Temecula Hyundai.

Employees worked with

ANTHONY STISSI II

INTERNET SALES MANAGER

FINANCE MANAGER

DH

DEAN H.

Temecula, CA

2023 TUCSON

10/03/2022

Verified Customer

10

Category: Sales

Outstanding Staff, very professional

My husband and I had an excellent Service from Temecula Hyundai! Every single staff member we encountered was wonderful, and very professional. We both highly recommend this dealership! We love our Hyundai Tucson!!!

Employees worked with

JE

JEFFREY E.

Temecula, CA

2023 ELANTRA

08/21/2022

Verified Customer

10

Category: Sales

Low pressure, good people, honest

Purchasing from Temecula Hyundai was a better experience than I expected. Their sales people were informative and helpful. They keep up to date on their inventory on the website. So, you know what they have in stock before you go. A lot of other dealerships in the area list vehicles they don't actually have just to lure you onto their lot.

I was very satisfied with Temecula Hyundai and would definitely recommend than to anyone shopping for a new vehicle.

Employees worked with

CHRISTOPHER RAMIREZ

FINANCE MANAGER

VS

VICKY S.

Murrieta, CA

2022 SANTA CRUZ

07/17/2022

Verified Customer

10

Category: Sales

Everyone is very helpful and nice.

Purchasing a car is no pressure and easy. Ryan is extremely helpful . Steve in the service department is very helpful in expaling everything. We have had the best experience at this dealership. Thanks

Employees worked with

Verified Customer

Murrieta, CA

2022 Hyundai Santa Fe

03/03/2022

Verified Customer

10

Category: Sales

Great experience!

The staff was great and helped work with my budget and concerns. Everyone was really nice and pleasant.

Employees worked with

CHRISTOPHER RAMIREZ

FINANCE MANAGER

RICHARD LOCKETT

MB

Matthew B.

Murrieta, CA

2022 Hyundai Palisade

ReScore Review™

12/15/2021

Verified Customer

10

Category: Sales

Concerns Regarding New Vehicle Handled

Temecula Hyundai took the concerns about the defects in our new vehicle serious. They contacted us promptly to schedule a time to bring it in and correct the problems.

Employees worked with

MB

Matthew B.

Murrieta, CA

2022 Hyundai Palisade

ReScore Review™

12/15/2021

Verified Customer

10

Category: Sales

Concerns Regarding New Vehicle Handled

Temecula Hyundai took the concerns about the defects in our new vehicle serious. They contacted us promptly to schedule a time to bring it in and correct the problems.

Original Review

12/14/2021

8

Category: Sales

Overall good experience

Selection of cars on the lot was far superior to any other dealership we visited. Staff was courteous and attentive. Inflated pricing due to inventory shortage was a hard pill to swallow, but unfortunately all dealerships are doing it right now.

RICHARD D. from Temecula Hyundai responded on 12/15/2021 11:25 AM

Thank you for speaking with Diego regarding your experiance at Temecula Hyundai. We value as a customer and hope we can continue to give you excellant service.

Employees worked with

CT

Christine T.

Temecula, CA

2022 Hyundai Palisade

12/03/2021

Verified Customer

10

Category: Sales

So happy with our Palisade!

Woody at Temecula Hyundai was great! He was very patient and was able to find the Palisade that we wanted. Thank you Woody! We love our new Hyundai!

Employees worked with

JA

Joel A.

San Diego, CA

2022 Hyundai Elantra

11/14/2021

Verified Customer

10

Category: Sales

Perfect Experience

Went on website for a Elantra, showed interest in one, got a full lay out of the price including taxes, made an appointment car was ready for test drive, after that everything else went smooth paperwork took 15 mins max and I was out the door in my new Elantra, over all good experience, would recommend to a friend or family member trying to buy a new car to shop at Temecula Hyundai.

Employees worked with

ANTHONY STISSI II

INTERNET SALES MANAGER

Arnold J.

Valley Center, CA

2022 Hyundai Ioniq Phev

ReScore Review™

10/29/2021

Verified Customer

Category: Sales

Original Review

10/27/2021

10

Category: Sales

Great job.

The people at Hyundai Temecula was upfront with there answers to my questions and was very patient.

RICHARD D. from Temecula Hyundai responded on 10/28/2021 10:11 AM

Thank you for the outstanding review, You are a valued customer of Temecula Hyundai, I hope we can exceed your expectations everytime you visit. Thank you for speaking with Dean and agreeing to rescore .

Employees worked with

RICHARD LOCKETT

FINANCE MANAGER

CJ

Carole J.

Wildomar, CA

2022 Hyundai Tucson

10/22/2021

Verified Customer

10

Category: Sales

Quick and to the point.

Leo Bautista was my salesman, he explained all the buttons and switches before I purchased the Tucson. He answered my questions and knew the vehicle from bumper to bumper. He never hesitated as he explained how the car worked. The Finance person, Ms. Martinez, went over the paperwork and answering all my questions. I went back to see Leo for assistance with my BlueLink and other managers greeted me. It has been pleasant being treated special AFTER the paperwork has been signed.

Employees worked with

LEODEGARIO BAUTISTA

Displaying Review 21 - 40 of 79 in total

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