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BRETE ARNOLD

Murdock Hyundai Lindon
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(505 reviews)
83

Reviews of BRETE ARNOLD

Verified Customer
Cedar Fort, UT
2016 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Fantastic!!
The people here are so great! ;)
Recommended
SERVICE C. from Murdock Hyundai Lindon responded on 05/29/2019 05:37 PM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Employees worked with
BA
BRETE ARNOLD
RW
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Ryan W.
Springville, UT
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Best service ever
Each time I go to Murdock Hyundai I come away feeling like a valued customer. They are quick and efficient as they service my car. They have a great waiting area with a variety of drinks. The staff is courteous. They listen to me and resolve any concerns I have. I would tell anyone to go to Murdock Hyundai.
Recommended
SERVICE C. from Murdock Hyundai Lindon responded on 05/23/2019 04:14 PM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Employees worked with
BA
BRETE ARNOLD
SG
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Sandra G.
Orem, UT
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service !!!
I've always had a great experience at Murdock Hyundai, employees are always courteous, helpful and willing to do what they can to make your time there pleasurable!!!
Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 05/11/2019 05:51 PM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Employees worked with
BA
BRETE ARNOLD
JS
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Joanne S.
Provo, UT
2017 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
very friendly and fun to be around
love going there
Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 05/08/2019 10:40 AM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.
-Shawn Miller ( Service Manager )

Employees worked with
BA
BRETE ARNOLD
Verified Customer
Saratoga Springs, UT
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Amazing environment
I can’t believe how helpful the sales team was when we had a problem with the service department. Jake stepped in to make sure everything was amazing. Once everything got figured out as far as the service my car looks amazing and the service was amazing!
Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 05/08/2019 12:34 PM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Employees worked with
BA
BRETE ARNOLD
LD
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Linda D.
Springville, UT
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent service
The service writer was very professional and helpful. The facility was clean and while waiting for the service to be performed, several employees asked if I was being helped
Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 05/03/2019 07:34 PM

Hi Linda,
Thank you for taking the time to respond to our survey.  We're so happy to hear that you had a good experience at our dealership!  We look forward to providing you with great service at your next appointment.
-Shawn Miller, Service Manager

Employees worked with
BA
BRETE ARNOLD
JK
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James K.
Lehi, UT
2014 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
oil change
As usual, they were prompt with their service and very accomodating.
Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 05/03/2019 07:30 PM

Hi James,
Thanks for your five star response to our survey!  We're happy to have been able to provide great service for you at your last visit.  Have an great day!
-Shawn Miller, Service Manager

Employees worked with
BA
BRETE ARNOLD
Verified Customer
American Fork, UT
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Everyone is friendly and provides good service.
Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 05/03/2019 07:29 PM

Dear Guest,
Thanks for responding to our survey!  We're always glad to hear that our service is friendly and helpful.  We look forward to being able to help out with your vehicle in the future.
-Shawn Miller, Service Manager

Employees worked with
BA
BRETE ARNOLD
Verified Customer
Springville, UT
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
no appointment necessary for routine maintenance; free popcorn drinks, etc, while you wait in a comfortable setting; excellent service..friendly staff
the car wash was appreciated when service was over; the wait time was reasonable; had great confidence that I could trust the service .
Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 05/03/2019 07:27 PM

Dear Guest,
Thank you for responding to our survey!  We're glad to hear that we provided you with trustworthy service.  Have an excellent day!
-Shawn Miiller, Service Manager

Employees worked with
BA
BRETE ARNOLD
Verified Customer
Pleasant Grove, UT
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick service and kind employees
I came in the morning and they quickly did my oil change and washed my car. They were very warm and kind.
Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 05/01/2019 07:02 PM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Employees worked with
BA
BRETE ARNOLD
JR
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Joanne R.
Lindon, UT
2016 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Love my car!
The service is great and you have to love that free popcorn!
Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 04/29/2019 04:55 PM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager
Employees worked with
BA
BRETE ARNOLD
DW
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Dawain W.
Heber City, UT
2017 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very friendly
Very friendly and great popcorn while waiting!
Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 04/25/2019 05:22 PM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Employees worked with
BA
BRETE ARNOLD
MR
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Maria R.
Heber City, UT
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
The service department.
We purchased our 2018 Hyundai Santa Fe in November 2018 at Ken Garff, in Salt Lake. We decided to try Murdock for our first oil change and we were very pleased with the service. Brete was a major part of the satisfaction we felt. She made us feel very welcome and confident that our car was in the best hands. She explained the work that had been done (we had a recall notice that was handled at this time as well) and was willing to answer any questions we had. We will come back to Murdock, because of Brete, for our future car needs.
Maria Rackham
Heber, Utah
Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 04/25/2019 05:23 PM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Employees worked with
BA
BRETE ARNOLD
JF
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Jody F.
American Fork, UT
2018 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/08/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
NA
NA
Recommended
SERVICE C. from Murdock Hyundai Lindon responded on 04/08/2019 05:15 PM

Thanks for the review. We do our best each day to make every guest's visit a 5 Star experience. Hopefully, we can “up our game” the next time you are in to see us and we could earn a 5 Star review from you. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Employees worked with
BA
BRETE ARNOLD
ER
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Edward R.
Lindon, UT
2013 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Going great at Lindon Hyundai!
Brette took great care of us and got the transmission replaced on our 2013 Genesis in a timely way at no charge because it was under warranty. Thank you very much! great service.
Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 04/04/2019 06:17 PM

I'm glad to hear that your visit with us went successfully and that we were able to get you back on the road in a timely manner. We want to make sure you feel like a priority and work hard to do so. I hope you will keep returning for your vehicle maintenance.
Thanks
Shawn Miller (Service Manager)

Employees worked with
BA
BRETE ARNOLD
GS
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Greg S.
Salem, UT
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Vehicle maintenance
Brette Arnold was very nice and very detailed with the vehicle condition.
Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 04/04/2019 06:26 PM

I'm glad to hear that your experience went so well and that Brete treated you kindly. We want you to feel like a priority to us and hope that you will continue to see us for the maintenance of the car. 
Thanks
Shawn Miller (Service Manager)

Employees worked with
BA
BRETE ARNOLD
JF
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Joann F.
Santaquin, UT
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great
The service department does a great job and are very friendly.
Recommended
SERVICE C. from Murdock Hyundai Lindon responded on 04/02/2019 04:42 PM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Employees worked with
BA
BRETE ARNOLD
LS
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Lisa S.
Santaquin, UT
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service Advisor
My visit to Murdock Hyundai was great. Took a little longer than expected, but I'm sure they were just busy that morning. My Service Advisor Brete was awesome, noticed a warning light that was on before I even mentioned it. I knew I needed tires and mentioned that I had a friend that had a tire shop so wouldn't get them at Hyundai. She was great and didn't try to pressure me into purchasing, but did mention the current sale they had going, which was fine. I've came once before and felt like every 5 minutes someone was coming in to tell me about something else I could do to my car that was unnecessary for me. Anyway loved my Service Advisor this visit!
Recommended
SERVICE C. from Murdock Hyundai Lindon responded on 04/01/2019 05:32 PM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Employees worked with
BA
BRETE ARNOLD
PB
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Pauline B.
Orem, UT
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good care
Friendly service.
Recommended
SERVICE C. from Murdock Hyundai Lindon responded on 04/01/2019 05:31 PM

I'm glad that your visit went so well! I hope you will keep returning to us for your service and we look forward to seeing you again.
Thanks
Shawn Miller (Service Manager)

Employees worked with
BA
BRETE ARNOLD
Verified Customer
Spanish Fork, UT
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
same as always
they always get everything done that needs to be done in a timely manor and if I have any questions it is easy to get a hold of someone.
Recommended
SERVICE C. from Murdock Hyundai Lindon responded on 04/01/2019 05:22 PM

I'm pleased to hear that everything went well and that we've been able to serve you and keep your trust in us. I hope you'll keep returning to see us for all of your vehicle needs. Thanks!
Shawn Miller (service Manager)

Employees worked with
BA
BRETE ARNOLD
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