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BEN GIRARD

Earnhardt Hyundai North Scottsdale
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1203 reviews)
87

Reviews of BEN GIRARD

MP
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Morton P.
Scottsdale, AZ
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
the help there
alway good service and being treated well by the employees
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/31/2019 08:52 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
HS
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Honey S.
Scottsdale, AZ
2009 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
We are a Hyundai Family of Cars
We have just purchased our 6th & 7th Hyundai's from Earnhardt Hyundai. Our first Hyundai was a 2005 and the next two were 2009 Hyundai Sonata's. We have continue to buy from Earnhardt Hyundai North Scottsdale over the past years.
We just love the brand. Hyundai is the most reliable and stylish car on the road.
The staff is excellent, our sales person was Ibrahim Khan and he certainly knows his cars and inventory . We spoke with the sales manager Tony who remembered us from almost a year ago. What nice people to do business with.
Service department is outstanding, we always ask for Ben who takes very good care of us and our cars.





















































































































We have just purchased our 6th & 7th Hyundai's from Earnhardt Hyundai. Our first Hyundai was a 2005 and the next two were 2009 Hyundai Sonata's. We have continue to buy from Earnhardt Hyundai North Scottsdale over the past years.
We just love the brand. Hyundai is the most reliable and stylish car on the road.
The staff is excellent, our sales person was Abrahim and he certainly knows his cars and inventory . We spoke with the sales manager who remembered us from almost a year ago. What nice people to do business with.
Service department is outstanding, we always ask for Ben who takes very caring and good care of us.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/31/2019 10:16 AM

What an AMAZING review and endorsement for our whole team here at Earnhardt - thank you so much!

It has been our absolute pleasure to be your dealership for so many vehicles now - congratulations for discovering early on just how great these Hyundais are.

Thank you for choosing us and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
Verified Customer
Carefree, AZ
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Quick and easy
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/31/2019 08:52 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
Verified Customer
Scottsdale, AZ
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Best Hyundai Service
Always on time, considerate, polite, delightful to deal with
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/29/2019 03:48 PM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
GW
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Gary W.
Scottsdale, AZ
2013 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good as always
Took our car to see Ben Gerard in service dept. No drama and no surprises!
What more could you ask!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/29/2019 03:34 PM

Thank you for the great review and recommendation for Ben Girard your advisor.

We are happy to be your Azera dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
JJ
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Joseph J.
Scottsdale, AZ
2016 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Genesis Maintenence
Our service advisor Ben is courteous and knowledgeable about my car. Always nice to see a familiar face.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/29/2019 03:31 PM

Thank you for the great review and recommendation for Ben Girard your advisor.

We are happy to be your Genesis dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
PG
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Paula G.
Scottsdale, AZ
2007 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service, honest answers and treatment, friendly and professional service.
On a very busy morning, Ben Gerard serviced all his customers waiting in a courteous and professional manner. The car was ready within the time frame Ben indicated. He went over work performed, and explained a couple of issues that will need attention in the future. One of the best service reps we have ever had.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/29/2019 03:31 PM

Thank you for the amazing review and recommendation for Ben Girard your advisor.

Many years now, it has been our absolute pleasure to be your dealership and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
FS
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Fr. S.
Scottsdale, AZ
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great
Efficiency, cheerfulness, careful individual attention
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/29/2019 03:29 PM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
KK
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Kevin K.
Phoenix, AZ
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Ben in the service department is so willing to help and answer questions.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/29/2019 03:29 PM

Thank you for the awesome review and Google post for our store and your advisor Ben Girard.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
DW
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Donna W.
Scottsdale, AZ
2017 Hyundai Ioniq Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Ben Our service person
Ben always has our back. He always know what is needed.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/20/2019 10:37 AM

Thank you for the great review and recommendation for Ben Girard your service advisor.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
DW
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Donald W.
Scottsdale, AZ
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
GOOD SERVICE
GOOD SERVICE
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/19/2019 04:06 PM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
JN
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Joseph N.
Scottsdale, AZ
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Ben
Great service
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/19/2019 04:03 PM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
avatar
BEN GIRARD
CE
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Christine E.
Cave Creek, AZ
2015 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2019
verified customerVerified Customer
Category: Service
Satisfied Customer!
I was extremely pleased with the service provided this time around. When we dropped our car off, they immediately assisted us. In two hours, we received a phone call that my car was serviced and ready for pick up.
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/16/2019
Service Type: Maintenance
Category: Service
Appointment Disappointment
Although I would still recommend Hyundai and this dealership, on this particular day I had an appointment which was a huge disappointment. I had an appointment at 10:00am and my car basically sat at the service center from 10:00am until 4:30pm with no repairs done. Because I had not received a call from the service rep all day, I had to call the service rep at 3:30pm to find out that parts had to be ordered and it would take a week. Why make an appointment when no technician is available to diagnose your vehicle at the time an appointment is scheduled? I have to bring my car back to get fixed.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/17/2019 09:29 AM

Thank you for the feedback Christine.

We are sorry this wasn't the perfect visit we all would have preferred for you and that we didn't have the parts we needed to fix your car the same day.

Generally we do try to keep you updated throughout the repair process and wherever the breakdown occurred this day, we're sorry it left you wondering how your car was progressing through our shop.

I see we have an appointment already scheduled to correct your door lock issue and we'll work to make it up to you on that visit.

Thank you for choosing us over the years for both your Hyundais and we look forward to making this visit up to you going forward.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
LT
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Leota T.
Scottsdale, AZ
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Personal attention wonderful surroundings
Ben as a service attendant is a valued employee takes into consideration personal needs and can be depended upon for service to my car
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/19/2019 03:56 PM

Thank you for the wonderful review and recommendation for Ben Girard your advisor.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
TP
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Theresa P.
Scottsdale, AZ
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Car emissions control light
Fixed immediately
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/19/2019 03:54 PM

Thank you for the great review.

We are happy we could help and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
RC
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Robert C.
Scottsdale, AZ
2014 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
I went to Earnhardt Hyundai for my scheduled service appointment and to take care of a couple of service recall items on my 2014 Santa Fe Sport 2.0T AWD.
My service consultant Ben Girard was there to greet me and asked about anything else I should need. I mentioned a rear wiper sprayer leaking all over and to my surprise
it was taken care of as well.
My Santa Fe has 44K miles on it and is running great thanks to all the crew at Earnhardt Hyundai and Ben.
They treated me right.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/19/2019 03:53 PM

Thank you for the great review and recommendation for Ben Girard your service advisor.

We are happy to be your Hyundai dealer and we look forward to serving you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
avatar
BEN GIRARD
Verified Customer
Scottsdale, AZ
2014 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Best dealer in the Valley
Earnhardt is the best. Fast, Clean and polite.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/19/2019 03:52 PM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
avatar
BEN GIRARD
JM
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Janna M.
Scottsdale, AZ
2014 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very pleased!
Fixed a recurring problem for me with knowledge and a smile. Explained everything to me to my satisfaction. Couldn’t be more pleased.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/19/2019 03:48 PM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
avatar
BEN GIRARD
Verified Customer
Scottsdale, AZ
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service and waiting room
Best dealership I have been to
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/19/2019 03:47 PM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
avatar
BEN GIRARD
JE
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Jason E.
Scottsdale, AZ
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent service
I can't say enough good things about the service I received. They didn't try to convince me to pay for unnecessary repairs, and the brake job I had done was, cost-wise, in line with shops in my area. Friendly, efficient, and thorough.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/19/2019 03:46 PM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
avatar
BEN GIRARD
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