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BEN GIRARD

Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1203 reviews)
87

Verified Customer
Cave Creek, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always great all-around service!
Earnhardt Hyundai North Scottsdale is the best auto service center I've ever dealt with -- all aspects are top notch.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/30/2019 11:40 AM

Thank you for the awesome review.

We are happy to be your dealer and we look forward to serving you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with

LR
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Liz R.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
4th Hyundai in extended family, and my second Genesis
Your service,and in particular, BEN GIRARD, is great. He squeezed me in, got the job done quickly and sent me on my way. I am so grateful for a team and a car that are so luxurious and reliable.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/30/2019 11:40 AM

Thank you for the amazing review and recommendation.

Ben Girard is a gem and we are very glad to have him on our team.  We are happy to be your family's dealership and we look forward to being here for you for all the years, miles, and Hyundais/Genesis to come.

Michael Southern
Service Manager

Employees worked with

DJ
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Delbert J.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
SUPER SERVICE
BEN GIRARD ALWAYS DOES AN OUTSTANDING JOB FOR THE CUSTOMER AND THE DEALERSHIP...
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/30/2019 11:37 AM

Thank you for the fantastic review and recommendation for ben Girard your advisor.

We are happy to be your Genesis dealer and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Employees worked with

LE
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Leonardo E.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great, professional staff.
The most thorough explanation of every item, giving the reasons for critical issues. Ben Girard has always treated me with the greatest respect and seems interested in making my issues in relation to how pleased and satisfied I am with my 2018 Sonata. Ben is a most pleasant and professional Service Consultant and definitely a great asset to the Earnhardt organization.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/27/2019 09:35 AM

Thank you for the great review and recommendation for Ben Girard your service advisor.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

Verified Customer
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service dept
Got in and out in less time than stated when I got there
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/27/2019 09:34 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

JR
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John R.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
efficient and friendly service
Fast and efficient service. Nice coffee and snacks provided.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/17/2019 11:23 AM

Thank you for the great review.

We are happy to be your dealership and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

BM
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Barbara M.
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service department
Ben was very efficient as always!
I have never had a problem with any of my service visits with Ben Girard
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/17/2019 11:23 AM

Thank you for the wonderful review and recommendation for Ben Girard your advisor.

We are so happy to be your dealer and we look forward to serving you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with

HM
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Helen M.
Payson, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Everyone was professional and finished in the amount of time they said they would
Everyone was friendly and courteous they said it would be about an hour and it was about an hour I was in an out in a reasonable amount of time
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/13/2019 01:11 PM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again next visit.

Michael Southern
Service Manager

Employees worked with

RM
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Robert M.
Cave Creek, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Recall campaign
No problems. Software update
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/13/2019 01:10 PM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again next visit.

Michael Southern
Service Manager

Employees worked with

BM
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Barbara M.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Best car/Best service
I love my Hyundai Sonata and appreciate Earnhardt Hyundai's service so much. Always a good experience...always done right...always reasonably priced. Thank you Earnhardt Hyundai!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/13/2019 12:52 PM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again next visit.

Michael Southern
Service Manager

Employees worked with

RV
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Ray V.
Fountain Hills, AZ
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/05/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Accommodating Service
I was on the road with vehicle trouble. I was told the next appt would not be for a few days. However, Ben told me to bring it in and he would try to fit me in for needed repairs. He did and the car was fixed in 4 hours after parts had to be shipped.
Friendly service and a nice facility in the service area.
Better than an previous service I received at other dealerships.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/13/2019 10:54 AM

On the road and stranded, not a good feeling at all.

We're glad Ben was able to shuffle his schedule around to accomodate you and get you back on the road swiftly.

Safe travels.

Michael Southern
Service Manager

Employees worked with

JD
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Jenny D.
Cave Creek, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer service
Ben is the Best Service advisor.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/13/2019 12:16 PM

Thank you for the great review and recommendation for ben Girard your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

RM
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Rodney M.
Scottsdale, AZ
2015 Hyundai Santa Fe S
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/01/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
More service under 100,000 miles
I commented all through this survey.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/03/2019 11:29 AM

Thank you for your feedback.

Ben will be in contact to address your concerns.

Michael Southern
Service Manager

Employees worked with

Verified Customer
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great place
I like to talk with the salesmen, they are so knowledgeable. My service tech Ben has the answers to my questions
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/29/2019 09:41 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

DI
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David I.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Department is excellent.
I highly recommend North Scottsdale Hyundai for sales and service.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/29/2019 11:16 AM

Thank you for the excellent review and recommendation.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with

ML
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Mark L.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service
Ben Girard ALWAYS exceeds my expectations with the level of service he provides!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/29/2019 11:03 AM

Thank you for the excellent review and recommendation for Ben Girard your advisor.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with

BH
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Bunny H.
Scottsdale, AZ
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
It's all about customer Service
It's the people that make the place worthwhile. My service rep, Ben, is great, friendly, explains things well and just has a great attitude. So did my salesman, Kyle. And the greeter is pleasant without being overbearing. I made my appointment, needed to drop the car off early and ended up getting it back early, even though I didn't make a special request. This dealership does a good job without the fake smiles!!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/29/2019 11:05 AM

Thank you for the wonderful review and recommendation.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with

JN
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Joseph N.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Ben in Service always takes great care of us..
Ben in service, great guy.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/29/2019 11:10 AM

Thank you for the great review and recommendation for Ben Girard your advisor.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with

JS
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Jay S.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service at a fair price and Ben is the best
The best car dealership I ever encountered
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/29/2019 11:11 AM

Thank you for the amazing review and recommendation.

We are happy to be your Kona dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with

Verified Customer
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Make it easy
They always make it easy to drop off and pick up after hours
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/29/2019 09:48 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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