BEN GIRARD

Earnhardt Hyundai North Scottsdale

Overall Rating

4.9

(1203 reviews)

87

Reviews of BEN GIRARD

GW

Gary W.

Scottsdale, AZ

2013 Hyundai Azera

07/27/2018

Service Type: Repair

Verified Customer

Category: Service

ALWAYS GREAT!

Great experience as always! Our service writer Ben Gerard always takes good care of us and we are happy with the service that we receive at Earnhardt Hyundai.

Recommended

Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/27/2018 01:27 PM

Thank you for the great review and recommendation for Ben Girard your advisor.

We are very happy to be your Azera dealer and we look forward to being here for you for all the years and miles to come.

Michael Southern
Service Manager

Employees worked with

ML

Michael L.

Scottsdale, AZ

2015 Hyundai Sonata

07/25/2018

Service Type: Repair

Verified Customer

Category: Service

Ben Girard is a rock star!

Great, timely, efficient service.

Recommended

Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/26/2018 09:28 AM

Thank you for the 5-star review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

MG

Maja G.

Phoenix, AZ

2013 Hyundai Elantra Gt

07/25/2018

Service Type: Repair

Verified Customer

Category: Service

Great service !!!

Thank you !!

Recommended

Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/25/2018 12:33 PM

Thank you for the great review!

We are very happy to be your dealerships for both your cars and we look forward to being here for you for all the years and miles to come.

Michael Southern
Service Manager

Employees worked with

FS

Fr. S.

Scottsdale, AZ

2011 Hyundai Sonata

07/24/2018

Service Type: Maintenance

Verified Customer

Category: Service

clarity, efficiency, cleaniness, professionalism, waiting area, snacks, etc.

just great - thanks!!

Recommended

Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/26/2018 09:31 AM

Thank you Father.

We are very glad to to be your dealership and we appreciate great review.

Michael Southern
Service Manager

Employees worked with

BL

Bill L.

Cave Creek, AZ

2016 Hyundai Tucson

07/24/2018

Service Type: Repair

Verified Customer

Category: Service

Above and beyond

This dealership is great and will not skimp. They found an extra issue during their multi point inspection and we ended up w a new battery covered under warranty. They also fixed some minor tubing with signs of pac rat chewing at no extra charge. I really appreciated their approach!

Recommended

Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/26/2018 09:36 AM

Glad we could help and shame about those pack rats.

Thank you for choosing us and we look forward to seeing you again next visit (hopefully no more varmint damage).

Michael Southern
Service Manager

Employees worked with

SC

Shawna C.

Scottsdale, AZ

2013 Hyundai Genesis

07/24/2018

Service Type: Repair

Verified Customer

Category: Service

Trustworrhy

I had an issue that came up with my gas tank so I could not wait a week to get in for servicing. Service Manager Michael Southern worked with me and was able to get my Genesis in within 36 hours. They found a few other things wrong so they needed to keep my car. I was able to get a courtesy car while they worked on my issues. Everyone was polite and courteous! Michael kept me informed on the cost and the repairs that were needed. I feel that they are honest and take the utmost care in you as a customer and your car. It is like you are a family member! I also love the waiting area with the treats and popcorn, as well as the comfortable shuttle!

Recommended

Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/26/2018 09:42 AM

Ah we love it, thank you for sharing your story.

It has been our absolute pleasure to be your family's Hyundai and Genesis dealer these many years now and we're always here for you when you need us.

Thank you for choosing us and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with

Verified Customer

Scottsdale, AZ

2016 Hyundai Tucson

07/24/2018

Service Type: Repair

Verified Customer

Category: Service

Great Experience

The service advisors always make sure we feel taken care of.

Recommended

Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/26/2018 09:37 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with

AS

Arthur S.

Fountain Hills, AZ

2011 Hyundai Sonata Hyb

07/21/2018

Service Type: Repair

Verified Customer

Category: Service

Ben Girard .

Ben Girard always gives outstanding service.

Recommended

Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/21/2018 09:55 AM

Thank you for the great review and recommendation for Ben Girard your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

CW

Colleen W.

Scottsdale, AZ

2017 Hyundai Elantra

07/18/2018

Service Type: Maintenance

Verified Customer

Category: Service

15,000 mi service

As usual not disappointed in the service I got this last visit. Ben is the best!

Recommended

Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/21/2018 10:51 AM

Thank you for the great review and recommendaton for Ben Girard your advisor.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with

SS

Stanley S.

Scottsdale, AZ

2016 Hyundai Genesis

07/18/2018

Service Type: Maintenance

Verified Customer

Category: Service

Great service.

Always reliable friendly service.

Recommended

Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/21/2018 10:49 AM

Thank you for the great review.

We are happy to be your Genesis dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

JH

John H.

Phoenix, AZ

2011 Hyundai Genesis

07/18/2018

Service Type: Maintenance

Verified Customer

Category: Service

Great Service!!!

Manager Ben Girard is truly amazing. His customer service is unparalleled. Always communicating, giving options moving forward. And providing a loaner car for me is a must and Ben always comes through. Thanks.

Recommended

Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/21/2018 10:48 AM

Thank you for the fantastic review.

It has been our absolute pleasure to be your Genesis dealer these many years now. Thank you for choosing us and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with

SB

Sandra B.

Phoenix, AZ

2018 Hyundai Santa Fe S

07/17/2018

Service Type: Maintenance

Verified Customer

Category: Service

Excellent Maintenace Service Visit

As always exceeded expectations

Recommended

Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/17/2018 10:29 AM

Thank you for the excellent review.

We are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with

TG

Thomas G.

Scottsdale, AZ

2017 Hyundai Santa Fe S

07/16/2018

Service Type: Maintenance

Verified Customer

Category: Service

Great Service, honest answers and treatment, friendly and professional service.

Ben Girard always give great, friendly, on time service. Is extremely knowledgeable on Hyundai vehicles and always give you an honest answer. Will always give you his professional explanations of work performed, and any future work that may be needed in the coming months.

Recommended

Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/17/2018 08:05 AM

Thank you for the great review and recommendation for Ben Girard your advisor.

We have been happy to be your dealer these many years and miles now and we look forward to being here for you for all the years, miles, and Hyundais ahead.

Michael Southern
Service Manager

Employees worked with

LM

Linda M.

Mesa, AZ

2016 Hyundai Accent

07/16/2018

Service Type: Repair

Verified Customer

Category: Service

Maintenance

Everyone is very kind and helpful! Ben Girard is great.

Recommended

Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/16/2018 04:33 PM

Ben is great, we're glad you enjoy working with him.

Thank you for choosing us and we look forward to being here for you and your Accent for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with

DM

Delores M.

Phoenix, AZ

2017 Hyundai Santa Fe

07/16/2018

Service Type: Maintenance

Verified Customer

Category: Service

service dept.. and great waiting area

Service dept. is great and he gets the work done quickly,, in and out -- I like that

Recommended

Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/16/2018 02:20 PM

Thank you for the great review.

We are happy to be your dealer and we look forward to serving you again next visit.

Michael Southern
Service Manager

Employees worked with

JC

Jackie C.

Fountain Hills, AZ

2015 Hyundai Elantra

07/14/2018

Service Type: Repair

Verified Customer

Category: Service

Best Service Team

In the past, I have usually avoided dealerships for service on my cars. But the team at Earnhardt Hyundai North Scottsdale is far and above the best I’ve ever had experience with. Can’t recommend them enough!!

Recommended

Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/16/2018 04:01 PM

Oh Jackie, thank you so much. Your recommendation means a lot to us.

We've come a long way since our little store on Hayden, thank you for sticking with us all that time. It is totally our pleasure to be your dealership and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employees worked with

KN

Kenneth N.

Scottsdale, AZ

2009 Hyundai Genesis

07/05/2018

Service Type: Maintenance

Verified Customer

Category: Service

Great service!

Comfortable & clean . Friendly service well explained & completed. I always feel very comfortable driving out knowing that my vehicle has been well attended to.

Recommended

Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/05/2018 04:29 PM

Thank you for the great review.

We are happy to be your Genesis dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with

RK

Ronald K.

Scottsdale, AZ

2018 Hyundai Sonata

07/05/2018

Service Type: Maintenance

Verified Customer

Category: Service

Great overall service. Hard to get a call back from initial call to service department.

Overall service has always been great, but last few times my initial call to service department wasn't promptly returned.

Recommended

Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/05/2018 04:32 PM

Thank you for the 5-star review despite our recent phone challenges.

We are working hard to staff up to meet our customers needs and we look forward to being more accessible to you next visit.

Michael Southern
Service Manager

Employees worked with

MD

Matthew D.

Mesa, AZ

2016 Hyundai Genesis

07/05/2018

Service Type: Maintenance

Verified Customer

Category: Service

Ben provides great service always.

Will keep coming back

Recommended

Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/05/2018 04:31 PM

Thank you for the great review and recommendation for Ben Girard your advisor.

We are happy to be your Genesis dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with

CK

Chuck K.

Phoenix, AZ

2012 Hyundai Sonata Hyb

07/03/2018

Service Type: Repair

Verified Customer

Category: Service

Ben & Matt’s help.

Both service agents were very helpful.

Recommended

Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/05/2018 08:09 AM

Thank you Chuck.

On behalf of Matt, Ben, and the rest of our team, thank you for choosing us and we look forward to seeing you and your Hybrid again next visit.

Michael Southern
Service Manager

Employees worked with

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