Business Solutions
English French Canadian
SureCritic / Hyundai Dealer / Earnhardt Hyundai North Scottsdale / BEN GIRARD
avatar

BEN GIRARD

Earnhardt Hyundai North Scottsdale
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1203 reviews)
87

Reviews of BEN GIRARD

SA
gravatar
Sandra A.
Phoenix, AZ
2014 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Confidence in good service
Ben is reliable and always a pleasure to see!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/20/2018 11:49 AM

Thank you for the great review for Ben Girard your advisor.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
avatar
BEN GIRARD
BG
gravatar
Bryna G.
Fountain Hills, AZ
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Ben was great !
Nice customer service representative who was willing to listen and give good feedback.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/20/2018 11:49 AM

Thank you for the great review and recommendation for Ben Girard your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
avatar
BEN GIRARD
HC
gravatar
Howard C.
Scottsdale, AZ
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Punctual honest
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/19/2018 03:12 PM

Thank you for the 5-star review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
avatar
BEN GIRARD
Verified Customer
Aurora, CO
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service
Had a great experience and the only reason I said I would maybe come back is because I live in CO and was only in Scottsdale for my daughters soccer tournament so I am rarely in AZ.
The service was great. My tire light came on and I thought it was fine because I had everything checked two days before my trip, but figured I better have it checked before I left for a 800+ mile road trip the next day. They got me in on a busy Saturday (on the same day I called) and found a nail in my tire.
The service tech I worked with, I think his name was Ben, was great.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/19/2018 03:11 PM

Thank you for the wonderful review.

Flat tires never happen at a good time, and so far from home seems like it would only add to the aggravation for sure.  We're glad Ben Girard wasable to help get you in, get you out, and get you back on the road safely.

We hope you and your daughter enjoyed the soccer tournament and if you're ever back in AZ and we can be of assistance please feel free to visit us again.  In the meantime we really appreciate the post and we're very happy you came in.

Michael Southern
Service Manager

Employees worked with
avatar
BEN GIRARD
DG
gravatar
Dulce G.
Scottsdale, AZ
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service @Earnhardt Hyundai
Excellent customer service, clean and fast
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/19/2018 09:18 AM

Thank you for the excellent review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
avatar
BEN GIRARD
MP
gravatar
Marie P.
Scottsdale, AZ
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service
Good friendly service
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/19/2018 09:18 AM

Thank you for the 5-star review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
avatar
BEN GIRARD
DS
gravatar
David S.
Scottsdale, AZ
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service advisor
Great Service
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/19/2018 09:21 AM

Thank you for the great review and recommendation for Ben Girard your advisor.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
avatar
BEN GIRARD
PG
gravatar
Philip G.
Fountain Hills, AZ
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Hyundai 's Service Experiences
Service is an art as well as an occupation. Those associated with Earnhardt Service Operation have consistently completed the tasks at hand with professionalism and an attitude of accommodation that is really unique. The company should be proud of this attitude and accomplishment. Don't change.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/17/2018 07:14 AM

Thank you for the wonderful review.

We are very happy to be your Genesis dealer and we are thankful that you have chosen us to be your dealership.  We are committed to providing our customers with the best sales and service experiences and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
avatar
BEN GIRARD
Verified Customer
Fountain Hills, AZ
2016 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Taken care of
Had service work done, repair...all went well.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/16/2018 07:19 AM

Thank you for the 5-star review.

We are happy to be your dealership and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
avatar
BEN GIRARD
MD
gravatar
Matthew D.
Mesa, AZ
2016 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Matt
Ben has always provided great service
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/14/2018 08:27 AM

Thank you for the great review and recommendation for ben Girard your advisor..

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
avatar
BEN GIRARD
AP
gravatar
Andrew P.
Phoenix, AZ
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Timely
Excellent service, polite, courteous, timely and very helpful
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/09/2018 02:54 PM

Thank you for the excellent review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
avatar
BEN GIRARD
WP
gravatar
William P.
Fountain Hills, AZ
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Customer Service
Your customer service is great - Ben is very professional, listens and explains everything thoroughly when I bring my car in for service. Great employee and why I bring my car in to the dealership for servicing!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/08/2018 12:55 PM

Thank you for the excellent review and recommendation for Ben Girard your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Employees worked with
avatar
BEN GIRARD
Verified Customer
Phoenix, AZ
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Another Great Service
I took my car in for an oil change and tire rotation and had to walk out with a new tire. Ben and Mike made it not so bad. I would recommend their service department.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/07/2018 06:57 AM

Thank you for the wonderful review.

Flat tires always happen at the worst times.  We are glad we were able to help get you safely back on the road and we look forward to seeing you again next visit (fingers crossed no more flat tires).

Michael Southern
Service Manager

Employees worked with
avatar
BEN GIRARD
RK
gravatar
Roger K.
Tempe, AZ
2012 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
x
I do not write reviews for social media
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/06/2018 03:40 PM

x

We understand, and we appreciate the 5-stars even without the review.  See you next visit.

Michael Southern
Service Manager

Employees worked with
avatar
BEN GIRARD
DM
gravatar
Delores M.
Phoenix, AZ
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Ben is the BEST
Nice place to have car serviced
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/06/2018 10:37 AM

Thank you for the great review and we agree Ben is the best, well they are all the best, but Ben is the bestestest.

We are glad to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
avatar
BEN GIRARD
KG
gravatar
Karen G.
Cave Creek, AZ
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Ben takes great pride in his customer service
I highly recommend this dealership
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/06/2018 10:20 AM

Thank you for the 5-star review and recommendation for Ben Girard your advisor.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
avatar
BEN GIRARD
Verified Customer
Phoenix, AZ
2014 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/01/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Transparency
Upfront about pricing and servicing not about time.
Not Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/02/2018 08:06 AM

Thank you for the positive review.

We certainly try to anticipate your expected wait time for any visit, repairs can sometimes take more or less time than predicted, we will still try to provide realistic promise times for all of our customers.

Michael Southern
Service Manager

Employees worked with
avatar
BEN GIRARD
AZ
gravatar
Alexa Z.
Carefree, AZ
2007 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Best Service EVER
The service department at Earnhardt Hyundai North Scottsdale gets a FIVE STAR rating from me! I had my Tucson in for a major service. From the initial phone call to my driving off the lot with a smile on my face, the professionalism and attention to detail exceeded all expectations. Ben Girard went the extra mile to be sure everything was handled perfectly even though we encountered a snafu with an electrical component. He made sure the trouble was identified and repaired before he would return my car. THANK YOU, Ben! This is the first time in over 50 years of driving that I've felt impressed to comment on the quality of service from a dealership. But you deserve it and I think you've made a new lifetime customer!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/01/2018 03:06 PM

Best review for Ben ever!

We are glad Ben made such a great impression and represented our store so well for you.  We really appreciate that you took the time to share your experience with others and we look forward to serving you for all the years and miles to come.

Michael Southern
Service Manager

Employees worked with
avatar
BEN GIRARD
JL
gravatar
John L.
Scottsdale, AZ
2011 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
review of Earnhardt Hyundai North Scottsdale
I have had my Santa Fe serviced at this dealership since 2011. The people make the difference. Service Advisor Ben Girard is excellent. Also my interaction with Service Director Mike Southern has been nothing less than a pleasant experience. I highly recommend Earnhardt Hyundai North Scottsdale for the service needs of your Hyundai.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/01/2018 03:21 PM

Thank you for the wonderful review and special mention for Ben Girard your advisor.

We are glad you are now a TWO HYUNDAI family.  It has been our absolute pleasure to be your dealership and we look forward to serving you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employees worked with
avatar
BEN GIRARD
AR
gravatar
Adrianna R.
Phoenix, AZ
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great
Quick service
Not Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/01/2018 03:15 PM

Thank you for the great review.

We are happy to be your dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
avatar
BEN GIRARD
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.