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Bryan Gregg

Vancouver Toyota
Overall Rating
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(6 reviews)
67

Reviews of Bryan Gregg

AM
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ANNA M.
La Center, WA
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Great Experience
1. Great Customer Service: The staff were friendly, respectful, and answered all my questions clearly and honestly.
2. Smooth Buying Process: The transaction was efficient, with minimal pressure or hassle, and all paperwork was handled professionally.
3. Fair Pricing: The price was competitive and transparent, with no hidden fees or surprises.
4. Helpful Test Drive & Info: The salesperson allowed a thorough test drive and gave detailed information about the car.
5. Clean and Welcoming Environment: The dealership was clean, well-organized, and comfortable.
6. Follow-up Support: They offered good post-sale support, like helping with registration, warranties, or future service.
Kerrie K., Service Manager from Vancouver Toyota responded on 05/01/2025 04:09 PM

Anna, we appreciate your detailed feedback regarding your experience at our dealership. It's encouraging to hear that you found our customer service to be friendly and respectful, and that our team provided clear, honest answers to your questions. We're glad to know that the buying process was smooth and efficient for you, as we strive to ensure that our customers feel comfortable and informed every step of the way. The transparency in pricing is something we prioritize, so it's great to hear you found our pricing fair with no hidden surprises. Your insights help us to maintain the high standards we set for ourselves, and we appreciate you sharing them!

Thank You,
Kerrie Keesee, Service Manager
360-253-5490
Employees worked with
BG
Bryan Gregg
DS
David Shcherbina
RS
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RAYMOND S.
Vancouver, WA
Toyota Tundra 4WD Truck
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/30/2023
verified customerVerified Customer
0
Last service
Was advised rear brakes needed to be replaced. Second opinion showed front brakes needed to be replaced and front struts leaking. I have photos. Last visit said I needed a new battery. Second opinion said battery was not like new but was fine. Still working fine. I have lost confidence in your service department.
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 06/30/2023 11:21 AM

Thank you for bringing this to our attention, Raymond. We take any and all feedback seriously and apologize for the mix up. We did view the video attached and saw that we had incorrectly marked the brakes needing repair. We strive for excellence in our service and after reviewing your experience. I am having Mike Moffitt reach out to you to discuss. 

Sincerely, 

Lynn Quiding
Customer Service Representative
3602535403
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 07/03/2023 02:31 PM

Raymond, 
My Manager Mike Moffitt & Brandon Sawchuk did try to contact you and were unable to leave a voice message for you.
Sincerely,
Lynn Quiding 
360 253 5403

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with
BG
Bryan Gregg
AP
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ANDREW P.
Portland, OR
Toyota 4Runner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2022
verified customerVerified Customer
10
THANK YOU!
My wife and I were so nervous to buy our first car. After visiting different sales lots over the last year, we finally found one that felt natural, low pressure, and folks that truly felt like they had our best interest. Alex, Michael, and Bryan really made it feel like we were buying a car from our friends. We are so grateful for a comfortable experience, and an even more comfortable 2023 4Runner SR5P! HIGHLY recommended. We will be back, and also sending our friends and family!
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 12/27/2022 06:49 AM

Hi Andrew, 
Thank you for sharing your 1st car buying experience working with Alex, Michael and Bryan. Enjoy your 2023 4 Runner!
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with
BG
Bryan Gregg
ME
Michael Emmons
AB
Alexandrea Batroukh
MG
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MARISSA G.
Vancouver, WA
Toyota Tacoma 2WD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2022
verified customerVerified Customer
10
Loving my new Tacoma!
I came into the dealership looking for a very specific Tacoma. Dustin was incredibly helpful, not pushy and made it happen for me. I walked out of there thinking that was the easiest car buying experience I’ve ever had.
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 07/22/2022 09:01 AM

Hi Marissa, 
Thank you for sharing your experience working with Dustin. I'm sure you are enjoying your new Tacoma.
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with
BG
Bryan Gregg
DK
Dustin King
LD
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LISA D.
Vancouver, WA
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2022
verified customerVerified Customer
10
Tire issue
Always go out of there way to keep customers happy.
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 07/07/2022 03:54 PM

Hi Lisa, 
Thank you for your review of our Dealership. We appreciate our customers here at McCord's 
Vancouver Toyota.
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with
BG
Bryan Gregg
Verified Customer
Camas, WA
Toyota Tundra 4WD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2022
verified customerVerified Customer
10
Excellent Service
We were buying out a lease and had very time to complete the transaction. The team at Vancouver Toyota took care of all our needs quickly and efficiently.
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 02/15/2022 08:20 AM

Hi,
Thank you for sharing your experience while working with our Sales Team.
We appreciate our customers here at McCord's Vancouver Toyota.
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with
BG
Bryan Gregg
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