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SureCritic / Hyundai Dealer / Lee Johnson Hyundai of Everett / Eric Roberts
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Eric Roberts

Service Advisor
Lee Johnson Hyundai of Everett
Eric joins a small group of veteran employees who have been with us since 2017! With Eric as your Service Advisor, from the time you schedule your visit to the time your vehicle is ready for pickup, Eric will be there every step of the way!
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(867 reviews)
85

Reviews of Eric Roberts

WN
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William N.
Everett, WA
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Always very well done.
Recommended
ERIC M R. from Lee Johnson Hyundai of Everett responded on 11/21/2017 06:20 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.


Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Employees worked with
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Eric Roberts
Service Advisor
RH
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Rebecca H.
Everett, WA
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Well done, Hyundai of Everett
I've received excellent service at H of E. My 1st service experience was completed at the time they gave me when I dropped it off. The sales and finance staff were friendly and showed great attention to detail at the time I purchased my car.
Recommended
ERIC M R. from Lee Johnson Hyundai of Everett responded on 11/21/2017 06:20 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.


Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Employees worked with
avatar
Eric Roberts
Service Advisor
RQ
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RICHARD Q.
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Clean, friendly and good service
Clean, friendly and good service
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 11/17/2017 12:08 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
Eric Roberts
Service Advisor
OA
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Olusegun A.
Everett, WA
2012 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very good quick service
Was attended to in less than 45 mins without prior appointment. Service and waiting area very clean
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 11/15/2017 08:01 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
Eric Roberts
Service Advisor
Verified Customer
Snohomish, WA
2014 Hyundai Sonata Hyb
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/14/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
N/A
N/A
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 11/15/2017 08:00 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
Eric Roberts
Service Advisor
Verified Customer
Kingston, WA
2013 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/14/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Helpful!
I was informed as to what was completed as requested and pleased w/ assessment provided to me regarding other system's status on my vehicle! Very informative print-out!
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 11/15/2017 07:59 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
Eric Roberts
Service Advisor
WM
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Walter M.
Bothell, WA
2012 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
They do a good job.
Over all they do a great. good people here.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 11/14/2017 07:39 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
Eric Roberts
Service Advisor
CD
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Charlotte D.
Everett, WA
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Genuine service
Everyone really cares that you are well taken care of. This is our 3rd Hyundai from this dealer will keep coming back
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 11/14/2017 07:39 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
Eric Roberts
Service Advisor
Verified Customer
Blaine, WA
2014 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
It is very friendly and very clean, caring of there customers.
I wasn't happy to find out I had to pay 40.00 for oil change. I have your license plate cover on my car, that was part of the deal to get my oil change at a cheaper rate. Why and When did that change ?????
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 11/14/2017 07:38 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
Eric Roberts
Service Advisor
MM
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Miranda M.
Marysville, WA
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Perfect as always!
I’ve never had a complaint and I doubt I ever will as service is always impeccable.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 11/02/2017 08:29 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
Eric Roberts
Service Advisor
DS
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Dustin S.
Everett, WA
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Your customer care is tops! The oil change was done in a timely manner and at a very competitive price. The waiting area is comfortable and better than most I have visited. Keep up the great work!
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 10/31/2017 02:54 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
Eric Roberts
Service Advisor
Verified Customer
2012 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
All employees are friendly and accomodating.
All employees are friendly and accomodating.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 10/30/2017 10:43 AM

ank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
Eric Roberts
Service Advisor
DW
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Douglas W.
Snohomish, WA
2017 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/28/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service I’ll be back
4th Hyundai I’ve purchased. Service is excellent quality of care is as advertised. I’m very happy with my car and service.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 10/28/2017 08:42 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
Eric Roberts
Service Advisor
ST
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Sandy T.
Clinton, WA
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/27/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Everyone is always friendly, and helpful
Each time I come to Hyundai of Everett, everyone is always friendly and helpful. The facilities are clean, comfortable waiting room; beverages, snacks available.
Service is complete and prompt. I am always surprised at how fast they service my car.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 10/27/2017 01:39 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Employees worked with
avatar
Eric Roberts
Service Advisor
SM
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SHAWN M.
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly and knowledeable staff
I bought my Tucson here in July of this year and brought it back for it's first oil change, they got me in right away and in less than 30 minutes I was out the door. They are great to deal with.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 10/27/2017 08:12 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
Eric Roberts
Service Advisor
Verified Customer
Everett, WA
2008 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer Service at its Best
It's workers like Eric Roberts and T. Donahue that makes Hyundai of Everett great! Thank you for your assistance.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 10/26/2017 12:33 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Employees worked with
avatar
Eric Roberts
Service Advisor
JQ
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Jose Q.
Bothell, WA
2005 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service, very professional staff!
Great service without any hassle or delays. Courteous staff
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 10/23/2017 08:09 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Employees worked with
avatar
Eric Roberts
Service Advisor
SB
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Susan B.
Everett, WA
2014 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/21/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
oil change
Overall my service was good, but it would of been nice to have been told it would take that long. Also the man who rang me out I would not recommend at all, he was inappropriate and rude.
Recommended
ERIC M R. from Lee Johnson Hyundai of Everett responded on 11/21/2017 06:24 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.


Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Employees worked with
avatar
Eric Roberts
Service Advisor
AT
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Andrew T.
Seattle, WA
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Amazing and Consistent
Always consistent, courteous, timely and honest service. Thank you!
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 10/23/2017 08:07 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Employees worked with
avatar
Eric Roberts
Service Advisor
PP
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Patricia P.
Arlington, WA
2013 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/20/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good communication regarding service, but a little misleading regarding possible needs for extra money.
Overall , good service and work.
Recommended
ERIC M R. from Lee Johnson Hyundai of Everett responded on 10/20/2017 08:21 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.


Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Employees worked with
avatar
Eric Roberts
Service Advisor
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