GD

GARY DESROSIERS

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(981 reviews)
62

RF
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Rolando F.
Miami, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/19/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
the service the employees provided
great service
Recommended
Alejandro H., Service Manager from Braman Hyundai responded on 09/20/2019 04:35 AM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employees worked with

AR
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Arturo R.
Miami Beach, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/19/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Gary Customer Service
Exceltcuatomer service
Recommended
Alejandro H., Service Manager from Braman Hyundai responded on 09/19/2019 02:07 PM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employees worked with

JC
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Jason C.
Miami, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Atmosphere
Gary in the service department is the man see about any issues you have with your vehicle. He has a solution for every problem.
Recommended
Alejandro H., Service Manager from Braman Hyundai responded on 09/17/2019 06:37 AM


Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employees worked with

HL
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Humberto L.
Miami, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excelente services
Excelente Services
Recommended
Alejandro H., Service Manager from Braman Hyundai responded on 09/16/2019 08:42 AM


Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employees worked with

DT
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Dena T.
Miami Shores, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
dena t
good service
Recommended
Alejandro H., Service Manager from Braman Hyundai responded on 09/16/2019 04:37 AM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future

Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employees worked with

Verified Customer
Winter Garden, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/13/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Outstanding service, a little pricy
Not Recommended
Alejandro H., Service Manager from Braman Hyundai responded on 09/16/2019 04:36 AM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future

Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employees worked with

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/13/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
If Gary leaves, so do I
We are all lucky enough to have Gary at Braman. My wife and I both drive Hyundais and we service our cars at Braman because we love the service, and this is directly due to Gary's attention to making sure we have a great experience every time!
Recommended
Alejandro H., Service Manager from Braman Hyundai responded on 09/13/2019 12:51 PM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employees worked with

GR
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Giselle R.
Miami, FL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/13/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Flat tire repair
Even though you buy a car from this dealer and failed to include the tire protection in the finance structure, the price to repair a tire with a nail is way too expensive. I was quoted $50 while places like Midas charge $29.99 for the same type of repair. I like the fact that the dealership knows how to repair their vehicles but next time I’ll go to Midas for the repairs. Same applies to oil changes! You should have provide extra care to your loyal customers who purchased cars from your dealership and offer better deals than repair shops
Not Recommended
Alejandro H., Service Manager from Braman Hyundai responded on 09/13/2019 11:40 AM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employees worked with

NC
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Nadia C.
Miami, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer Service
My service advisor Gary did a great job helping me to fix all my problem in the car.
Recommended
Alejandro H., Service Manager from Braman Hyundai responded on 09/11/2019 05:35 AM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employees worked with

Verified Customer
Miami, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Best
The service is always speedy!
Recommended
Alejandro H., Service Manager from Braman Hyundai responded on 09/11/2019 04:46 AM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employees worked with

WF
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Wanda F.
Miami, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Car Service
Gary your sale associate was very professional.
Recommended
Alejandro H., Service Manager from Braman Hyundai responded on 09/10/2019 01:50 PM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employees worked with

BC
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Brenda C.
Miami, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Great Service
Recommended
Alejandro H., Service Manager from Braman Hyundai responded on 09/10/2019 11:26 AM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employees worked with

Verified Customer
Miami Beach, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/07/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service.
Great service and quick as always. Gary at Hyundai is wonderful.
Recommended
Alejandro H., Service Manager from Braman Hyundai responded on 09/07/2019 05:08 AM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employees worked with

Verified Customer
Miami Beach, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/06/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
-
-
Recommended
Alejandro H., Service Manager from Braman Hyundai responded on 09/06/2019 10:54 AM


Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employees worked with

RL
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Roberto L.
Miami, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/06/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly and fast
Gerry was excellent
Recommended
Alejandro H., Service Manager from Braman Hyundai responded on 09/06/2019 10:53 AM


Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employees worked with

Verified Customer
Miami Beach, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome!
Fast, reliable, fair! Every time I service my car I am always treated wonderfully. Gary always takes care of me and he is not only a gentleman but he is also thorough and explains everything in detail so there’s never any unexpected surprises. He always takes time to answer all my questions.
Recommended
Alejandro H., Service Manager from Braman Hyundai responded on 09/03/2019 05:49 AM


Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employees worked with

Verified Customer
Miami Gardens, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome service
Gary is always awesome !
Recommended
Alejandro H., Service Manager from Braman Hyundai responded on 08/29/2019 03:57 AM


Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employees worked with

NK
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Natalie K.
Miami, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Thankful for great service!
Gary the service advisor for Hyundai is extremely helpful, resourceful and customer friendly. He really takes the time to explain the nature of the visit and expected outcome. I appreciate when customer service is genuine and caring. I would recommend anyone to see Gary.
Recommended
Alejandro H., Service Manager from Braman Hyundai responded on 08/28/2019 05:54 AM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employees worked with

LE
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Lourdes E.
North Bay Village, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Review
During the term of my lease, Gary has been a wonderful service representative. Overall, Braman has been pretty good. However, Hyundai’s company customer service is horrible! Whether it’s when you call the company, or small issues with the way the car is built, to not notifying the customer when there’s a problem with the car, it is horrible and unacceptable! I will not be going into another one when the lease expires.
Recommended
Alejandro H., Service Manager from Braman Hyundai responded on 08/27/2019 12:14 PM


Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employees worked with

QJ
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Quiteabe J.
Miami, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer support
Gary is highly professional and extremely helpful
Recommended
Alejandro H., Service Manager from Braman Hyundai responded on 08/27/2019 11:54 AM


Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employees worked with
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