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JAIME CHEVEZ

Eckert Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(315 reviews)
89

Reviews of JAIME CHEVEZ

Verified Customer
Flower Mound, TX
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Recall Visit
Appt. was helpful, service completed repair on-time.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/12/2017 12:52 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
Verified Customer
Flower Mound, TX
2013 Hyundai Elantra
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/10/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Decent Service
Service was fine but they put a chrome sticker on my vehicle without my permission.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/10/2017 03:34 PM

Thresa,
  If you would like us to remove it I will be more than happy to.
I am unaware of anyone doing this and they will be terminated upon doing so I do not disagree with you. Please come by I will personally remove it.


Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
Verified Customer
Denton, TX
2005 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service always
great service as usual
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/10/2017 04:01 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
KM
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Katharine M.
Lewisville, TX
2013 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
very very good
VERY VERY GOOD
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/08/2017 07:15 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
Verified Customer
Denton, TX
2015 Hyundai Veloster
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
07/04/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Not thoroughly done
My car was brought in for an oil change and tire rotation. The oil was taken care of, but if the tires were rotated, the job was done poorly. Two days after my appointment, I get a warning light that I have low tire pressure. I stop to check the pressure and all four tires are significantly below pressure. How does a dealership rotate tires and not check the pressure?
Not Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/05/2017 07:33 AM

Ms. Forshage,

 I apologize that your tire light came on. if possible I would like for you to bring the vehicle by at your convenience.  we set tire pressure on every car serviced. ( it is possible we may have missed one) The tire light, if pressures are irregular, will turn on immediately as it thinks you have a flat or low tire. I would like to check and make sure one is not leaking. if there is a 4-pound difference the light will come on.
Please call or have someone locally make sure there are no leaks

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
GB
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George B.
Lewisville, TX
2016 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Dealership
Easy to work with. Friendly...Fair pricing...
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/27/2017 01:19 PM

thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
Verified Customer
Valley View, TX
2016 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Courteous, friendly, honest, efficient
Great
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/27/2017 05:32 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
Verified Customer
Denton, TX
2012 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/26/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
As always, fantastic service.
The guys in the garage are welcoming and engaging. Never a problem with a person or the end result, I just don't think that when I am the first car in the shop at 7am that it should take nearly 2 hours to do a safety inspection and replace 2 tires.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/26/2017 11:39 AM

I understand Mr. Overlander, I will address your concerns at our weekly meeting.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
Verified Customer
Little Elm, TX
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
*
*
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/26/2017 11:37 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
Verified Customer
Lantana, TX
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service, timely, explains the service being done.
Friendly, professional, on time and great service!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/24/2017 06:57 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
JL
gravatar
John L.
Denton, TX
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good experience
The service is outstanding. Our Sonata is a good car for the price.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/23/2017 08:42 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
Verified Customer
Flower Mound, TX
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Dealership
I wish the dealership was closer to my home or I would use them all the time!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/21/2017 04:39 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
Verified Customer
Krum, TX
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent service
Always great service at Eckert Hyundai.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/15/2017 04:53 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
JM
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Jack M.
Corinth, TX
2008 Hyundai Veracruz
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service
Jimmie Deleon was very helpful and professional.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/14/2017 11:49 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
Verified Customer
Corinth, TX
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly staff. Good service.
Good experience.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/14/2017 06:41 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
JD
gravatar
Jarrett D.
Lewisville, TX
2014 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/12/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Work completed in timely manner
Great service
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/12/2017 01:17 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
LK
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Lori K.
Denton, TX
2013 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
I'm family to them, not just another customer.
The service department gets to know you and treats you as family. They try hard to make your visit quick, and are super efficient with the checkout process.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/12/2017 11:00 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
DB
gravatar
Daniele B.
Corinth, TX
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Speedy service
Went in for an oil change without an appointment and they took care of me right away.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/26/2017 07:53 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
Verified Customer
Valley View, TX
2016 Hyundai Sonata
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
05/23/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Took too long to get an oil change
Wasted too much time when I had other things to do. Went in for an oil change then the guy said he needed to rotate my tires. I had my appointment scheduled for 9am and didn't leave until 11am.
Not Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/24/2017 06:52 AM

Ms. Davenport,

  I do apologize you had such a delay on your last visit. There is no way that should be taking that length of time.
Ms. Davenport please see me on your next visit and i would like to comp your next oil change and wash your vehicle. 

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
DR
gravatar
Daniel R.
Denton, TX
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
They care about taking care of their customers.
Eckert consistently takes great care of me.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/20/2017 03:18 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
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