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JEFFREY WINCHEL

Zimbrick Hyundai West
Jeff has started with Zimbrick in 2001 at Saturn of Madison. When not at work Jeff enjoys spending time with his wife, kids, and grandkids. He also has a small hobby farm with cows, chickens, dogs, and cats. Jeff also enjoys watching the Packers games.
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(714 reviews)
72

Reviews of JEFFREY WINCHEL

DG
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David G.
Madison, WI
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/26/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast, courteous service
Know my car will have a good all over check
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 08/27/2018 07:47 AM

Thank you for the great review.  We look forward to seeing you next time in.  

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
TL
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Thomas L.
Madison, WI
2006 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/24/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Light
Friendly service.
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 08/27/2018 07:46 AM

Thank you for bringing your vehicle in for service.  We look forward to seeing you at your next visit.

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
RO
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Ryan O.
Sun Prairie, WI
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
first checkup
I have no complaints what so ever... great service and great people.
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 08/23/2018 08:07 AM

Thank you for the great review.  Hopefully you enjoy your Santa Fe.  
We look forward to seeing you next time in.  

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
AS
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Andrew S.
Mc Farland, WI
2009 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service as always
Jeff and the rest of the service department diagnosed several car issues. Called me back promptly had we discussed options, and then fixed the car. Had a beautiful loaner for a few days
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 08/23/2018 08:06 AM

Thank you for the great review.  I will make sure to pass this along to Jeff.  Hopefully the loaner vehicle helped while we were working on your vehicle.  
We look forward to seeing you next time in. 

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
RM
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Robert M.
Madison, WI
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Frienly and curteous service
Stopped for an oil change. it only took a half hour.
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 08/23/2018 08:05 AM

Thanks for stopping in for your service.  Always good to see you early in the morning.  We look forward to seeing you next time in.  

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
DC
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David C.
Sun Prairie, WI
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
The people
The people at zimbrick make you feel good
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 08/20/2018 11:07 AM

Thank you for the great review.  We look forward seeing you next time.

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
SU
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Sandra U.
Madison, WI
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
customer service
thanks for all your help. I am disabled and it's nice to have such great customer service.
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 08/15/2018 01:32 PM

Thank you for the great review.  We are always happy to help with your car needs.  Make sure to give us a call and check on the warranty coverage before trying to repair it yourself.  It is always better when we can repair it at no charge to you.  

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
Verified Customer
Verona, WI
2013 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly people
Folks are always friendly.. Service is quick. Appointment times are such that you can schedule around your schedule.
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 08/15/2018 07:45 AM

Thank you for the friendly review.  We do our best to accommodate everybody's schedule.  We look forward to seeing you next time in.

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
ER
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Eldhose R.
Madison, WI
2018 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/14/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service Indicator not reset
I came in for my second service. Everything was great. However, after the service the service indicator on my car was not reset. So it stills give me the annoying message to service on each start.
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 08/15/2018 07:43 AM

Thank you for the response on your survey.  I apologize the service reminder was not reset.  I will have your service advisor reach out to you and he can walk you through how to reset it.  

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
Verified Customer
Freeport, IL
2017 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/14/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil Change
We have always been very pleased with service we've received. We brought our car in for a oil change and when they washed the car after (which normally is a nice feature) the car was returned to us with the drivers seat in a reclining position and the air conditioner turned down 10 degrees from my setting. I've never had this problem in the past and will continue to come to Zimbrick, but feel that whomever is responsible for being inside the car should leave the personal settings as is.
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 08/15/2018 07:41 AM

Thank you for the response.  I apologize the seat was reclined and the a/c was turned down.  I will address this with the staff to prevent it happening in the future.  Again I apologize for the inconvenience this has caused.

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
MM
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Marcia M.
Mc Farland, WI
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Roadtrip Ready
After the 15,000-mile service, my Tucson is ready for a driving vacation.
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 08/13/2018 06:20 AM

Thank you for the business.  We hope you have a great time on your vacation.  We will see you when you get back.

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
LD
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Lienau D.
Madison, WI
2008 Hyundai Veracruz
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good Maintenance
Oil change was fine.
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 08/13/2018 06:19 AM

Thank you for taking the time to fill out the survey.  We look forward to seeing you at your next service.

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
avatar
JEFFREY WINCHEL
Verified Customer
Madison, WI
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Did Work on Time
Found source of vibrational noise and repaired it on time.
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 08/09/2018 01:23 PM

Thank you for the great review.  I am happy we were able to fix your vibration/noise and get you back on the road.

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
AT
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Arthur T.
Madison, WI
2010 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
First, what makes this Service Center so great is in fact the people who consistently help me!
I found Jeff Winchell helpful and courteous. He makes the explanation of service simple to understand for us non-technical people. He is very thoroughly and carefully explains the estimate of charges that we may incur. He is helpful in arranging loaner vehicles when service is going to take a day or more and he is careful to stay in touch with me/us as repairs progress. This is helpful, as our present vehicle is elderly and requires varying amounts of service per visit. He is also sympathetic when repairs are extensive. I appreciate the thorough service I receive at Zimbrick Hyundai West from all the personnel who offer service.

Arthur Tarrow
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 08/06/2018 07:31 AM

Thank you for the great review.  I know Jeff always enjoys working with you when you are in for service.  I will make sure to pass this along to him.

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
Verified Customer
Madison, WI
2009 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
No comment
No comment
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 08/06/2018 07:32 AM

Thank you for the great 5 star review.  

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
JB
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Joan B.
Madison, WI
2011 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent service and speed of repair
We were getting ready to leave on vacation when our service engine light came on the day before. Although Hyundai was totally booked up, they found a way to work us in and solve the problem so we were able to leave safely the next morning. We are very grateful to the service department for somehow making room to get us up and running on short notice. We will always be using these guys in the future.
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 08/02/2018 09:28 AM

Thank you for the great review.  Hopefully you had fun and everything went well on your vacation.  

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
JT
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Jonathan T.
Chicago, IL
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Customer Service
Loved the service we received!
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 08/02/2018 09:27 AM

Thanks for making the trip in from Chicago just to visit our service department.  We look forward to seeing you again.  

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
DS
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Dan S.
Barneveld, WI
2013 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/30/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Improved
Had issues in the past.
Things have improved.
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 07/30/2018 12:17 PM

Thank you for taking time to fill out the survey.  We look forward to seeing you next time in.

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
avatar
JEFFREY WINCHEL
Verified Customer
Madison, WI
2010 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Dept.
service is always so friendly and helpful. Would highly recommend them. I've dealt with Jeff Winchell and he is very good.
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 07/27/2018 09:54 AM

Thank you for the great review.  Feel free to recommend us to anyone looking for a place to service their vehicle.

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
Verified Customer
Waunakee, WI
2013 Hyundai Elantra Co
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2018
verified customerVerified Customer
Category: Service
45k maintenance service
It would have been nice to know the service takes that long to complete when I called in to schedule. However, everything else was great!
Recommended
Employees worked with
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JEFFREY WINCHEL
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