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JEFFREY WINCHEL

Zimbrick Hyundai West
Jeff has started with Zimbrick in 2001 at Saturn of Madison. When not at work Jeff enjoys spending time with his wife, kids, and grandkids. He also has a small hobby farm with cows, chickens, dogs, and cats. Jeff also enjoys watching the Packers games.
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(714 reviews)
72

Reviews of JEFFREY WINCHEL

AT
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Adel T.
Mazomanie, WI
2008 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
good service by professional staff
great work
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 01/08/2018 08:09 AM

Thank you for the great review.  We look forward to seeing you next time in.

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
MC
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Michael C.
Madison, WI
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil Change
none
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 01/08/2018 08:08 AM

Thank you for taking the time to fill our the review and giving us 5 stars.

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
Verified Customer
Madison, WI
2011 Hyundai Elantra To
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
professional car care and courteous service
I continue to bring my car to Zimbrick Hyundai West because of the professional car care and courteous service.
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 01/04/2018 05:42 AM

Thank you for the great review.  

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
KB
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Kim B.
Madison, WI
2002 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great experience
Friendly and knowledgeable staff.
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 01/04/2018 05:39 AM

Thank you for the great 5 star review.  We look forward to seeing you next time in.

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
JE
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James E.
Madison, WI
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Jim
Great
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 01/02/2018 08:12 AM

Thank you for the great review.

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
JF
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Julie F.
Evansville, WI
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly, helpful service employees
Everyone is so helpful and pleasant.
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 01/02/2018 07:25 AM

Thank you for the great and friendly review.  We look forward to seeing you next time in.

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
JJ
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Jayne J.
Madison, WI
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Over and above
I had a warning light go on that a headlight was out just as I was running errands and beginning a holiday weekend of travel. They said to just stop in and they would check it out. I arrived just after noon with my four year old grandson in tow and the service was immediate and friendly. We were done in about half hour as a service tech elected to stay and install the bulb instead of going to lunch. Thanks to the tech, the women at the desk who let us watch kids tv and especially to the service advisor Jeffrey Winchel who got us in and out so quickly on a busy Friday, December 22. Excellent service on an unexpected emergency. You brightened my day literally and figuratively!
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 12/29/2017 05:48 AM

Thank you for the great review.  I am happy to hear we were able to get you back on the road quickly so you could finish running those errands.  I will make sure to pass this along to Jeff and the technician that worked on your vehicle.  Have a happy New Year.

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
Verified Customer
Belleville, WI
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Love having my car cleaned !
Great service
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 12/29/2017 05:46 AM

Thank you for the great review.  We look forward to seeing you next time in.

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
AW
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Andrew W.
Portage, WI
2015 Hyundai Genesis
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/26/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Zimbrick Hyundai West
Went in at the last minute and appreciated them getting me in for an oil change. Jeff Winchel is a credit to the business, always great to work with him. He's very helpful, thoughtful and thorough.
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 12/29/2017 05:45 AM

Thank you for taking the time to fill out the survey.  I will make sure to pass this along to Jeff.  Hope you have a happy new year.

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
Verified Customer
Oregon, WI
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
service
was great as usual
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 12/29/2017 05:40 AM

Thank you for the 5 star review.  

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
avatar
JEFFREY WINCHEL
Verified Customer
Janesville, WI
2013 Hyundai Sonata
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/25/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Low tire pressure light came on day after tires were paid to be rotated - 3 tires were 5 pounds low , did they even rotate my tires ?
This is the first time that I have had an issue , I paid to have my tires rotated , that to me means that they need to make sure the pressure is correct . I had my tire pressure light go on the very next day after taking my car in to the dealer , my husband after working a 13 hour day had to go and fill up my tires . 3 of them were at 30 pounds and 1 the passenger front tire was at 35 pounds , they are all supposed to be at 35 pounds . This should have never been an issue if the tech did his job correctly because then my low pressure light would have never gone on. It is not like the weather changed drastically or my car sits out. In fact it does not sit out in the weather it is in a garage. This issue has me wondering if they even actually rotated my tires
Recommended
Employees worked with
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JEFFREY WINCHEL
Verified Customer
Verona, WI
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
very good and friendly staff
service was excellent Our Hyundai drives great . thanks!
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 12/26/2017 01:32 PM

Thank you for the great review.

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
DL
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Darlene L.
Verona, WI
2009 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Courteous staff & easy scheduling
Jeff Winchel is very courteous and easy to work with.
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 12/26/2017 01:32 PM

Thank you for the great review.  I will make sure to pass this along to Jeff.  

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
DF
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Dennis F.
Monroe, WI
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
They do a great job
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 12/26/2017 01:31 PM

Thank you for the great 5 star review. 

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
Verified Customer
Barneveld, WI
2014 Hyundai Santa Fe S
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/21/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Ok
Overall ok could improve
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 12/21/2017 04:10 PM

Thank you for the feedback.  I apologize we did not provide the proper customer service for you at your last visit.  I will make sure to review this with my staff so we can improve on our mistakes.  If you would like we would be more than happy to clean the exterior of the vehicle because of the finger prints we left behind.
If you have any other questions or concerns please feel free to let me know and I will be happy to discuss them with you.  

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
LK
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Lynnette K.
Oregon, WI
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
I recently took my car to Zimbrick Hyundai West for service. They did a thorough job of everything signed up for. In addition they identified things that should be taken care of fairly soon. When discussing this with the person that checked me out, he went over the list and identified what was already taken care of, what could be done on my next appointment, and what could wait till spring. This was very helpful to me as a customer. I will definitely be back.
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 12/21/2017 04:07 PM

Thank you for the great review Lynnette.  If for any reason you have any more questions on what is needed for repairs please let us know and we will be happy to go over it with you.  Thanks again for the review.  We look forward to seeing you next time in.

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
Verified Customer
Highland, WI
2014 Hyundai Sonata
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/19/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Rediculous
Engine recall
Not Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 12/20/2017 10:59 AM

Thank you for providing us with feedback from your last visit.  I apologize if Hyundai did not make it clear in the letter you were going to receive a complimentary oil change with the recall inspection.  When we perform any recalls we must follow all directions exactly how they are stated and that included changing the oil after the engine inspection has been completed.  
I will pass your frustrations along to Hyundai Motor America so they are aware.
Thank you again for your feedback and if there is anything else I can do to help please feel free to let me know.  

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
Verified Customer
Mc Farland, WI
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Wonderful service
Nice place to wait. Excellent staff. My service advisor even told me about recalls that they could take care of on the day I was there.
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 12/19/2017 05:54 AM

Thank you for the great review.  That is one of the perks of bringing your vehicle to the dealership for service.  We are always checking to make sure all recalls and service updates are performed.  We look forward to seeing you next time in.

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
Verified Customer
Janesville, WI
2017 Hyundai Ioniq Hybr
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2017
verified customerVerified Customer
Category: Service
Forgot about asking about the shifting issue.
My mistake for not remembering asking them to look into a shifting issue which took extra time.
Recommended
Employees worked with
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JEFFREY WINCHEL
Verified Customer
De Forest, WI
2013 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/13/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
.
.........................
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 12/14/2017 03:49 PM

Thank you for taking the time to fill out the survey.  

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
avatar
JEFFREY WINCHEL
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