KO

Kent Odekirk

Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(272 reviews)
89

EP
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EVAN P.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2024
verified customerVerified Customer
10
Category: Service
Quick and easy
The team was on time and completed quickly. Used this service several times and it’s always great!
Katrina S. from Mike White Ford of Coeur d'Alene responded on 12/18/2024 01:17 PM

Thanks, Evan! It's fantastic to hear that our team consistently hits the mark with timely and efficient service. We like to think of ourselves as the superheroes of the automotive world—minus the capes, of course. Your loyalty means a lot to us, and we'll keep working hard to maintain that level of excellence you’ve come to expect. Thanks for sharing your experience!

Employees worked with

Verified Customer
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2024
verified customerVerified Customer
10
Category: Service
Mobile Key Programming
Arrived on time, work performed quickly and the new key worked! Can’t ask for much more thank that!
Katrina S. from Mike White Ford of Coeur d'Alene responded on 12/10/2024 03:38 PM

We're glad to hear that your experience was seamless! It sounds like you had a key moment with us—pun absolutely intended. Fast service and a working key? That's a win-win. We appreciate your business and look forward to making future visits just as smooth!

Employees worked with

SJ
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SHERRIE J.
Saint Maries, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2024
verified customerVerified Customer
10
Category: Service
Always great service!
We used the mobile service on this last oil change and it was great. They came to my office and did the oil change, tire rotation, and recall fixes. Service was great and saved me time. Will use again.
Katrina S. from Mike White Ford of Coeur d'Alene responded on 12/10/2024 03:39 PM

Thanks, Sherrie! It sounds like our mobile service hit the bullseye! We're glad we could come to your office and make your oil change feel like a VIP experience. Not all heroes wear capes; some drive service vans! We're here whenever you need us for those time-saving car care moments. Safe travels until next time!

Employees worked with

DK
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DAVID K.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2024
verified customerVerified Customer
10
Category: Service
Diagnosis of intermittent noise on front left wheel of my truck.
I would like to commend your technician (sorry I can't remember his name) for being both very professional and courteous. He was very knowledgeable in the way he approached the problem, and in his repair work on the vehicle. Mike White Ford is very lucky to have employees like him, I would trust him to anything on my truck, and I am very picky about it. I will have no problems using your mobile service in the future if everyone is like him.
Katrina S. from Mike White Ford of Coeur d'Alene responded on 12/06/2024 10:42 AM

We really appreciate you taking the time to share your experience, David! It sounds like our technician made quite the impression, and we’re glad to hear that his professionalism and expertise shone through. After all, picking someone to work on your truck is a bit like choosing a doctor – trust is key, and it sounds like you’ve found a winning team member in him. We’ll be sure to keep the mobile service rolling smoothly, and we hope your truck continues to run like a dream. Here’s to many more problem-free rides ahead!

Employees worked with

DA
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DOROTHY A.
Rathdrum, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2024
verified customerVerified Customer
10
Category: Service
Excellent!
They did an awesome job! Didn't have to leave my house and got my oil changed.
Katrina S. from Mike White Ford of Coeur d'Alene responded on 11/26/2024 07:13 PM

We're glad to hear that you enjoyed our convenient oil change service, Dorothy! Who knew staying comfortably at home while getting maintenance done could be so nice? We're all about making life easier for you! If you need anything else while lounging on your couch, just give us a shout. Thanks for being part of the Mike White Ford family!

Employees worked with

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Verified Customer
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2024
verified customerVerified Customer
10
Category: Service
Remote service
Worked great we have 6 Fleet rigs they were able to come over and service all 6 at our shop. How convenient is that
Katrina S. from Mike White Ford of Coeur d'Alene responded on 11/23/2024 08:57 PM

We're glad to hear that our service made managing your fleet a breeze! It seems like you have quite the impressive lineup with those six rigs. We’re all about convenience, so if we can help keep your fleet rolling smoothly without interrupting your day, we've done our job right. If you need any more assistance or have additional rigs that need pampering, just let us know!

Employees worked with

JM
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JAN M.
Dalton Gardens, ID
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/22/2024
verified customerVerified Customer
8
Category: Service
Came to my home to do checkup
They were early and that was good. Nice and professional! My only gripe is they were rotating tires and yet when I checked my low air pressure was exactly the same as it was before. So I called to make sure they actually did rotate tires and was told yes but when I mentioned that the tires were low (28 psi) he said I could come or they come back.
Katrina S. from Mike White Ford of Coeur d'Alene responded on 11/25/2024 11:43 AM

Jan, thanks for letting us know about the tire pressure issue and speaking with our mobile service manager on Friday. We’ll touch base again today to coordinate the best time to send the mobile team back out to you. Thank you!

Employees worked with

CH
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CARRIE H.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2024
verified customerVerified Customer
10
Category: Service
Fast and friendly service at my home
The employees arrived at my home within the correct timeframe. They were friendly and knowledgeable. I would like a more detailed invoice of the work done.
Katrina S. from Mike White Ford of Coeur d'Alene responded on 11/22/2024 12:28 AM

Thanks, Carrie! We're glad to hear our team made it to your home right on time and got the job done. Knowledgeable staff is a must—we wouldn’t want you to be stuck in a car conundrum without the right info! We appreciate your feedback about the invoice; we’ll be sure to work on that so you can see all the car magic that was performed. If you have more thoughts, don’t hesitate to share!

Employees worked with

ZC
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ZACHARY C.
Sagle, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2024
verified customerVerified Customer
10
Category: Service
Mobile oil and rotation
Everything went well. Super easy to setup and showed up early. Did an excellent job and made my wife happy. That’s really what matters.
Katrina S. from Mike White Ford of Coeur d'Alene responded on 11/19/2024 01:23 PM

It's great to hear that everything went smoothly for you, Zachary! We always aim to make the setup process as easy as possible. Making your wife happy is definitely a win in our book, and we're glad we could contribute. If you ever need anything else to keep the good vibes going, feel free to reach out. Cheers to many more happy miles ahead!

Employees worked with

EM
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ELMER M.
Wallace, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2024
verified customerVerified Customer
10
Category: Service
So your road crew came to my house in Wallace, changed the oil and rotated the tires in about 30 minutes.
That was a great crew of two. Polite, professional and a pleasure to deal with. This saved me a long day going to cda and freed me up to do other important things on my to do list. Incredible service, thank you.
Katrina S. from Mike White Ford of Coeur d'Alene responded on 11/15/2024 09:33 AM

Thanks, Elmer! We're glad to hear that our crew made your day a little brighter and your to-do list a little shorter! It sounds like we hit the sweet spot between professionalism and pleasure. If only we could tackle that to-do list for you too, right? Thanks for sharing your experience, and we're here to help whenever you need us again!

Employees worked with

GM
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GARY M.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2024
verified customerVerified Customer
10
Category: Service
Mobile service at home
I hadn’t heard of service as mobile including oil/lube, tire rotation and recall updates, so I jumped at the opportunity. The young mechanic showed up very timely, gave a rough timeframe for the service to be completed, and proceeded to perform the service in my driveway. He completed it timely and told me I would get a call from the dealer to go over what was done.
The only negative was I never got a call from the service department and the mechanic didn’t check connections, ie phone sync and radio. I had to resync my phone and program my radio/sirius stations. No big deal. I loved having the service at home.
Katrina S. from Mike White Ford of Coeur d'Alene responded on 11/13/2024 10:14 AM

We appreciate your feedback, Gary, and are delighted to hear you enjoyed the convenience of our mobile service—who wouldn’t want driveway service instead of a dealership wait? It’s a bit like having a personal pit crew without needing a racetrack. We apologize for the lack of follow-up call from our service department and the oversight on connections. Clearly, everyone deserves the full package, including their radio stations and phone sync. We'll make sure to review this with our team to enhance the experience for future visits. Thanks again for choosing us, and here's to smooth tunes and hassle-free service!

Employees worked with

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Verified Customer
Dalton Gardens, ID
Ford E350T
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/07/2024
verified customerVerified Customer
10
Category: Service
Batter change
Joe was wonderful as were Daryl and Tyler! Joe got everything done so quickly and efficiently and everyone was very nice. I would definitely use this service again!
Katrina S. from Mike White Ford of Coeur d'Alene responded on 11/07/2024 03:34 PM

It's fantastic to hear that Joe, Daryl, and Tyler made such a great impression! Quick and efficient service is what we aim for, and it sounds like the team truly delivered. We're glad you enjoyed the experience, and we look forward to being your go-to choice in the future!

Employees worked with

DH
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DEETTE H.
Rathdrum, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2024
verified customerVerified Customer
10
Category: Service
Mobile service
We so appreciated the team that came to our home to service our car. They were efficient and communicated clearly. We decided to act on their recommendations. They are coming out again on Monday.
Katrina S. from Mike White Ford of Coeur d'Alene responded on 11/02/2024 06:11 PM

Thanks, Deette! It’s wonderful to hear that our team hit the road (or rather, your driveway) to provide service with efficiency and clarity. We pride ourselves on keeping communication as smooth as a fresh oil change, so it sounds like they really delivered. Acting on their recommendations shows you're in it for the long haul, and we look forward to visiting you again on Monday! If only all car maintenance could be this easy, right?

Employees worked with

Verified Customer
Dalton Gardens, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2024
verified customerVerified Customer
9
Category: Service
Mobile Service
Couldn't believe there was a mobile service to do an oil change on my diesel truck. Was fast, convenient, and not a drop of oil spilled. Plus it was the same price as if I had taken to the dealership. Will do mobile service for future oil changes.
Katrina S. from Mike White Ford of Coeur d'Alene responded on 11/02/2024 01:28 PM

We appreciate your feedback! It's great to hear that our mobile service met your needs and kept your diesel truck as clean as a whistle—no oil stains to deal with! Convenience is key, and we're glad you found our pricing as friendly as our service. We look forward to ensuring your future oil changes are just as smooth, and rest assured, we'll keep the cleanup crew on standby!

Employees worked with

KH
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KAREN H.
Dalton Gardens, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2024
verified customerVerified Customer
10
Category: Service
Mobile Service
The mobile service to fix a recall and replace my cabin filter was great. I didn't need to interrupt my day to get the problems taken care of. I love the mobile service. The tech was great!
Katrina S. from Mike White Ford of Coeur d'Alene responded on 11/02/2024 12:03 PM

It's wonderful to hear that our mobile service hit the mark for you, Karen! Who knew taking care of car issues could be so easy, right? We're glad our tech made it a smooth experience for you—after all, there’s nothing like ticking off those pesky to-do items without leaving home. If you ever need anything else, just give us a shout!

Employees worked with

Verified Customer
Greenacres, WA
Ford F350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2024
verified customerVerified Customer
10
Category: Service
Mobile Service
The mobile service to fix a door speaker was extremely convenient, and the techs that performed the service were professional and did a great job as well. As this was such a tremendous time saver for me, I will definitely be using the mobile service for any future maintenance/repairs possible. Thank you!
Katrina S. from Mike White Ford of Coeur d'Alene responded on 11/01/2024 03:28 PM

We're delighted to hear that our mobile service made for a convenient experience! It sounds like our techs really hit the right note with that door speaker repair—pun intended. Time is precious, and we're glad we could save you some while keeping things professional. If any future maintenance or repairs come knocking, you know where to find us!

Employees worked with

TT
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THOMAS T.
Post Falls, ID
Ford F350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2024
verified customerVerified Customer
10
Category: Service
Came to My house
Came to my house. Fast.
Katrina S. from Mike White Ford of Coeur d'Alene responded on 10/30/2024 10:03 PM

We appreciate you taking the time to share your experience with us, Thomas. It sounds like our team was ready to spring into action faster than a superhero in a comic book! If you ever need us again, whether it’s at your place or ours, just give us a shout. We’re always here to help!

Employees worked with

MB
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MARK B.
Harrison, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2024
verified customerVerified Customer
10
Category: Service
Professionalism
Service was performed in a highly professional fashion. Arrived on time and great communication......
Katrina S. from Mike White Ford of Coeur d'Alene responded on 10/30/2024 12:40 AM

We appreciate you taking the time to share your experience with us, Mark. It's always great to hear that our team not only delivered on time but also communicated effectively. We pride ourselves on great service and good relationships with our customers. We look forward to keeping your rig running smoothly in the future!

Employees worked with

Verified Customer
Rathdrum, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2024
verified customerVerified Customer
10
Category: Service
great mobile service
oil change, tires rotated, transmission fluid changed all while I was working. nice job
Katrina S. from Mike White Ford of Coeur d'Alene responded on 10/29/2024 08:25 AM

We're glad to hear you had a smooth experience getting your oil change and other services done while you were busy conquering the workday. It's like multitasking at its finest—getting your car all spruced up while you handle the important stuff. If your vehicle ever needs a little more TLC, you know where to find us. Safe travels!

Employees worked with

MG
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MARTINE G.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2024
verified customerVerified Customer
10
Category: Service
Excellent service
They arrived on time did everything I need mobile service is fantastic!
Katrina S. from Mike White Ford of Coeur d'Alene responded on 10/25/2024 02:31 PM

It’s great to hear that our mobile service hit the mark for you, Martine! Arriving on time is our way of making sure you feel like the VIP you truly are. We appreciate you taking the time to share your experience. If there’s anything else we can do to keep your wheels turning smoothly, just let us know!

Employees worked with
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