KO

Kent Odekirk

Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(277 reviews)
89

RT
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RICHARD T.
Saint Maries, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
Category: Service
It was great
This our second time and they were on time ,very friendly, and got the job done quickly...we will use they again.....THANK YOU MIKE WHITE FORD AND THE GUYS WHO DID THE JOB
Katrina S. from Mike White Ford of Coeur d'Alene responded on 06/06/2025 02:53 PM

We appreciate your continued trust in us and your fantastic feedback, Richard! We're so glad to hear that our team is not just on time but also on point with getting things done—like a finely tuned engine, we promise to keep it running smoothly! We look forward to helping you out again in the future. Come see us anytime, and enjoy the road!

Employees worked with

GO
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GREG O.
Liberty Lake, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
Category: Service
Routine Maintenance Made Easy
This is my second time using mobile service and it was even better than the first time. The crew arrived on-time and performed routine maintenance without interrupting my routine. It was great to get the car serviced and not have to make time in my schedule to drive to the dealer and wait for the service to be performed. The crew was very competent, professional, and efficient. It would have taken longer to drive to the local Jiffy Lube than it took these folks to complete the oil change, and the cost was actually lower!
Katrina S. from Mike White Ford of Coeur d'Alene responded on 06/05/2025 11:12 AM

We're glad to hear you had another fantastic experience with our mobile service, Greg! It sounds like our crew not only showed up on time but took great care of your vehicle. Who knew getting routine maintenance could be that efficient and wallet-friendly? We're here to make car care as convenient as possible, and it's great to know we hit the mark. Your loyalty means a lot, and we look forward to keeping your vehicle running like a champ!

Employees worked with

Verified Customer
Rathdrum, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2025
verified customerVerified Customer
10
Category: Service
House Call
Very convenient having the tech come out to the house for a quick part installation
Katrina S. from Mike White Ford of Coeur d'Alene responded on 06/02/2025 02:03 PM

We're glad to hear that our mobile tech service hit the mark for you! There's something nice about getting car care without having to leave your driveway, right? We appreciate you taking the time to share your experience and hope the new part is working like a charm!

Employees worked with

Verified Customer
Spirit Lake, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2025
verified customerVerified Customer
10
Category: Service
Vehicle maintenace
Great job
Katrina S. from Mike White Ford of Coeur d'Alene responded on 05/31/2025 01:51 PM

We're glad to hear that you had a great experience with Mike White Ford! We strive to provide the best service possible and it sounds like we're hitting the mark. If there's anything else you'd like to share about your experience, we're all ears!

Employees worked with

SR
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STEPHEN R.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Category: Service
Incredible Service
Can you believe, in this day and age, a car dealer that provides at-home service for repairs and recall updates? Well, it’s true, at least with Mike White Ford. When we scheduled an appointment we were pleasantly surprised to learn of this service. The repair team was prompt, courteous, and very customer centric. The repairs and update was completed quickly, and properly, all while we sipping coffee inside our home. What Service! Not only did we get a great deal on our new vehicle, we now have world class service. We highly recommend Mike White Ford. You won’t be disappointed.
Katrina S. from Mike White Ford of Coeur d'Alene responded on 05/29/2025 09:20 AM

Wow, it sounds like you had a wonderful experience with our at-home service! Who knew getting your car serviced could come with the luxury of coffee in hand? We're glad our team was able to provide prompt and courteous service, and that you felt well taken care of. It's great to know you're enjoying both your new vehicle and our service. Recommendations from customers like you really make our day! Here's to many more smooth rides ahead.

Employees worked with

KH
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KAREN H.
Huetter, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2025
verified customerVerified Customer
10
Category: Service
Mobile Service
Timely, good communication, staff that is friendly and knowledgeable.
Katrina S. from Mike White Ford of Coeur d'Alene responded on 05/17/2025 09:11 AM

We're glad to hear you had such a positive experience with our team, Karen! Timely service and friendly faces are our bread and butter. It sounds like our knowledgeable staff hit the mark, making your visit as smooth as possible. We appreciate your feedback and look forward to helping you again in the future!

Employees worked with

CF
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CLINTON F.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
10
Category: Service
Love the service at home program
Excellant
Katrina S. from Mike White Ford of Coeur d'Alene responded on 05/16/2025 03:38 PM

We appreciate your feedback, Clinton! We aim to provide efficient and friendly service to every customer, and we're delighted to know you had a great experience. If there's anything else we can help you with, don't hesitate to reach out. Here's to more highway adventures ahead!

Employees worked with

BS
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BALAKRISHNAN S.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
Category: Service
Mobile automotive service
Outstanding Ford mobile auto workers showed up at our house to perform an oil change, rotate tires, and service in general for our Maverick truck. They were professional, polite, prompt, clean, knowledgeable and efficient. I’m sold on Ford’s mobile auto service. It’s so convenient! Best new idea in the automotive industry!
Katrina S. from Mike White Ford of Coeur d'Alene responded on 05/15/2025 09:13 PM

It's fantastic to hear that you had such a solid experience with our mobile auto service! We always aim to deliver both convenience and quality, and it sounds like our team hit the mark. Who knew oil changes and tire rotations could feel like a five-star hotel experience? We're grateful for your business and your support of this innovative approach in the automotive world!

Employees worked with

Verified Customer
Rathdrum, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
Category: Service
I love the mobile service at Mike White Ford
I can be at work or home and get great mobile service on my vehicle.
Katrina S. from Mike White Ford of Coeur d'Alene responded on 05/15/2025 03:06 PM

We're delighted to hear that you're enjoying the convenience of our mobile service! Whether at work or home, it's nice not to have to stop your life to take care of vehicle service. We're always here to keep your ride in tip-top shape, no matter where you are. Happy driving!

Employees worked with

NT
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NATHAN T.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
Category: Service
Mobile service
Had Mike White Ford come out to my house for a oil change and tire rotation using the mobile service it was quick and went well.
Katrina S. from Mike White Ford of Coeur d'Alene responded on 05/15/2025 12:39 PM

Thanks, Nathan! We're glad to hear that our mobile service hit all the right notes for you! Who knew oil changes and tire rotations could be such a breeze from the comfort of your own home? We appreciate you choosing us for your maintenance needs—here's to smooth rides and good roads!

Employees worked with

CJ
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CHRISTOPHER J.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
Category: Service
Quick and simple oil change
Simple and easy oil change at my house was faster than taking my truck in. Super convenient for simple maintenance like this.
Katrina S. from Mike White Ford of Coeur d'Alene responded on 05/15/2025 12:36 PM

We appreciate you taking the time to share your experience, Christopher! It sounds like our mobile oil change service really hit the mark for you—who knew getting an oil change could be more convenient than ordering takeout? We're glad to hear it was quick and easy. If you find yourself in need of additional auto maintenance, you know where to find us. Safe travels in your truck!

Employees worked with

DH
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DYLAN H.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
10
Category: Service
Oil change performed at MY HOME
Kent and Logan are great to work with...Kent scheduled my vehicles promptly at a time convenient to us...Logan is terrific, quick, knowledgeable and professional. I LOVE THIS PROGRAM...the staff is fabulous...keep it up guys and I'll see you Monday 5/19 for another vehicle :)
Katrina S. from Mike White Ford of Coeur d'Alene responded on 05/14/2025 10:39 AM

Thanks for the great review, Dylan! It sounds like you had quite a stellar experience with Kent and Logan! We’re glad to hear that they made scheduling a breeze and that Logan’s efficient, informative service left a lasting impression. Our staff is indeed fabulous, and they’ll be pleased to hear your praise. If you love the program, then we must be doing something right! Looking forward to your next visit on Monday – hopefully, we can make that experience even better. Safe travels until then!

Employees worked with

Verified Customer
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2025
verified customerVerified Customer
10
Category: Service
Great Service
The guys who did my service were very friendly and courteous. Though they came to do my car, my neighbor had a question about her car, and they took the time to answer her questions also. I will definitely recommend them for sure. I’m glad I went to Ford for my service. My neighbor was also very impressed with them and would also recommend them. It was a good day!
Katrina S. from Mike White Ford of Coeur d'Alene responded on 05/10/2025 12:02 PM

It's fantastic to hear that our team not only took great care of your vehicle but also had the time to answer your neighbor's questions. We believe in the power of good service—and it seems they were on their A-game that day! Recommendations from our customers mean the world to us, and we're glad we could make your service experience a good one. Here's to happy cars and friendly smiles!

Employees worked with

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Verified Customer
Spokane, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
10
Category: Service
Recall Work On My Company Car
Service Tech came to my place of work to do the recall system update. Arrived a little early and was very pleasant and professional.
Katrina S. from Mike White Ford of Coeur d'Alene responded on 05/09/2025 09:26 AM

It’s great to hear that our service tech made a positive impression during the recall system update! Arriving a bit early and keeping things professional is part of our mission to serve you well. We're glad you had a pleasant experience, and we appreciate you sharing your thoughts. We're here for all your future automotive needs!

Employees worked with

Verified Customer
Rathdrum, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
10
Category: Service
Was great to have the mobile service out to the house
It was very helpful to have mobile service out to the house as I was able to continue working from home that day. Tech was very helpful and friendly to work with. Service advisor was easy to work with too.
Katrina S. from Mike White Ford of Coeur d'Alene responded on 05/07/2025 11:33 AM

We're glad to hear that our mobile service hit the mark for you! It sounds like you were able to juggle work and car care like a pro. Kudos to our tech for being both helpful and friendly—it's not every day you get to chat with a service advisor and knock out car maintenance without leaving your home office. We appreciate your business and hope to assist you again in the future!

Employees worked with

BV
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BARBARA V.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2025
verified customerVerified Customer
10
Category: Service
Barbara V.
LOVE the remote car service! Good team.
Katrina S. from Mike White Ford of Coeur d'Alene responded on 05/05/2025 02:48 PM

Thanks, Barbara! It sounds like you’ve found the remote car service to be a real game-changer! We’re glad to hear that our team left you with a positive impression. They work hard to ensure everything runs smoothly, so it's nice to know their efforts are appreciated. If you have any other favorite features of our services, we’d love to hear about them!

Employees worked with

AA
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ALLAN A.
Coeur D'Alene, ID
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/30/2025
verified customerVerified Customer
8
Category: Service
Made the appointment then someone called and wanted to move the time. Said they sure had a lot of drive time that day and wanted to consolidate. Not my problem as I worked it into our schedule to begin with
The technicians were polite and efficient
Katrina S. from Mike White Ford of Coeur d'Alene responded on 04/30/2025 12:51 PM

We appreciate you taking the time to share your thoughts, Allan! It's great to hear that you found our technicians polite and efficient—they're like the ninjas of auto service, quietly getting the job done without breaking a sweat. If there’s anything we can do to bump that four-star experience to a five-star one, feel free to let us know! Your feedback helps us keep our service sharp.

Employees worked with

Verified Customer
Spokane, WA
FOMT F650
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
9
Category: Service
ROAD CALL DIAGNOSTIC
THE TEAM AT FORD WHITE WERE EXCELLENT. CLEAR COMMUNICATION AND DEDICATED TEAM. ADDRESSED PROBLEMS AT A REASONABLE RATE AND EVEN DID RECALLS WHILE HERE. VERY PROFESSIONAL.
Katrina S. from Mike White Ford of Coeur d'Alene responded on 04/29/2025 04:45 PM

We're delighted to hear that you had such a positive experience with our team! Clear communication is key, and it sounds like we hit the nail on the head. We're all about tackling problems without breaking the bank. Glad to hear we could handle those recalls while we were at it. It’s always our aim to keep things professional and efficient. Here’s to more smooth rides ahead!

Employees worked with

Verified Customer
Athol, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2025
verified customerVerified Customer
10
Category: Service
Service on F150
They were on time, and did a great job on replacing my back brakes and parking brake. it is great that they can now come to your house for service.
Katrina S. from Mike White Ford of Coeur d'Alene responded on 04/26/2025 09:13 AM

We appreciate you sharing your experience! It's great to hear that our team was punctual and took care of your brake replacement with finesse. And yes, the home service option has truly added a new level of convenience—who doesn’t love the idea of car care while lounging in their own living room? If you need any more help in the future, just know we're only a call away!

Employees worked with

Verified Customer
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Category: Service
Mobile Recall Fix
Arrived early and we're finished quickly. Didn't impact my day at all. Thank you!
Katrina S. from Mike White Ford of Coeur d'Alene responded on 04/23/2025 12:27 PM

We appreciate you taking the time to share your experience! We're glad to hear that everything went smoothly and that we could save you some time. It sounds like we hit the bullseye on efficiency! If there’s anything else you need, feel free to let us know. We're here to help!

Employees worked with
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