MM

MARIO MACIAS

#1 IN THE NATION
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(3337 reviews)
53

Verified Customer
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Consistently awesome
Never have to worry about getting pressured into more and more repairs
Recommended
RAYCHEL N. from San Tan Hyundai responded on 06/05/2017 04:19 PM

Thank you for taking the time to give us the wonderful feedback. We appreciate your business.

Best regards,
Raychel

Raychel Norton
Customer Service Specialist
San Tan Hyundai
480-517-5237

Verified Customer
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Easy!
Setting up and appointment was easy and we had no issues at all.
Recommended
RAYCHEL N. from San Tan Hyundai responded on 06/05/2017 04:21 PM

Thank you so much for the wonderful feedback. We appreciate your business.

Best regards,
Raychel

Raychel Norton
Customer Service Specialist
San Tan Hyundai
480-517-5237

Verified Customer
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent
Excellent
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 06/05/2017 04:29 PM

Thank you for sharing your feedback and for your business!  We look forward to helping you again.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230


AN
gravatar
An N.
Gilbert, AZ
2013 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Location , good service,nice staff...
Location ;good service;nice staff
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 06/05/2017 04:24 PM

An,
Thank you for your awesome feedback and your business!  We look forward to helping you again.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230


DT
gravatar
David T.
San Tan Valley, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
customer service
the employees at your dealership have received great customer service training.
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 06/05/2017 04:04 PM

David,
Thank you for your awesome feedback and for taking the time to share it.  We greatly appreciate your business and we look forward to helping you again.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230


JR
gravatar
John R.
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
The staff is so friendly and helpful
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 06/02/2017 11:30 AM

John,
Thank you for your awesome feedback and for taking the time to recognize Mario!  We greatly appreciate your continued business and we look forward to helping you again.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230


EG
gravatar
Edward G.
Queen Creek, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendlly and helpful.
Easy to to get and appointment. Easy to work with.
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 06/02/2017 11:01 AM

Edward,
Thank you for your continued business and for taking the time to share your wonderful feedback!  We look forward to helping you again.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230


BO
gravatar
Barbara O.
San Tan Valley, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service Department
I have been a customer here for 6 years and plan on remaining a customer.
Recommended
RAYCHEL N. from San Tan Hyundai responded on 06/01/2017 02:37 PM

Barbara,

Thank you so much for your continued business. We appreciate you taking the time to recognize Mario and give us the amazing feedback. We look forward to working with you again!

Best regards,
Raychel

Raychel Norton
Customer Service Specialist
San Tan Hyundai
480-517-5237

MS
gravatar
Mark S.
Vail, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Pleased customer
Since buying my vehicles in 2011 there hasn't been anything to complain about.
Everyone has been GREAT to work with.
Recommended
RAYCHEL N. from San Tan Hyundai responded on 06/01/2017 09:29 AM

Mark,

Thank you for your continued business. We appreciate the wonderful feedback!

Best regards,
Raychel

Raychel Norton
Customer Service Specialist
San Tan Hyundai
480-517-5237

LT
gravatar
Linda T.
Sun Lakes, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Prompt, friendly service
Mario, my Service Advisor, treats me like a friend looking after my car. Always prompt and finished in a timely manner.
Recommended
RAYCHEL N. from San Tan Hyundai responded on 05/31/2017 03:58 PM

Linda,

Thank you for taking the time to recognize Mario and give us the wonderful feedback. We appreciate your business and look forward to working with you again.

Best regards,
Raychel

Raychel Norton
Customer Service Specialist
San Tan Hyundai
480-517-5237

Verified Customer
El Paso, TX
2014 Hyundai Genesis Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Very professional
Great Job!
Recommended
RAYCHEL N. from San Tan Hyundai responded on 05/31/2017 03:03 PM

Thank you for taking the time to give us wonderful feedback. We appreciate your business.

Best regards,
Raychel

Raychel Norton
Customer Service Specialist
San Tan Hyundai
480-517-5237

JP
gravatar
Justine P.
Maricopa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Timely service, friendly customer service, and good amenities while waiting.
As noted in Review Title.
Recommended
RAYCHEL N. from San Tan Hyundai responded on 05/31/2017 10:46 AM

Justine,

Thank you for taking the time to give us the wonderful feedback. We appreciate your business!

Best regards,
Raychel

Raychel Norton
Customer Service Specialist
San Tan Hyundai
480-517-5237

HM
gravatar
HOWARD M.
2015 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Service was done quickly
Recommended
RAYCHEL N. from San Tan Hyundai responded on 05/30/2017 04:13 PM

Howard,

Thank you for the wonderfuly feedback. We appreciate your business and look forward to working with you again.

Best regards,
Raychel

Raychel Norton
Customer Service Specialist
San Tan Hyundai
480-517-5237

RS
gravatar
Ronald S.
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Integrity
My service advisor is very honest and doesn't perform work that is not needed. The work is done in a timely fashion and to the highest quality.
Recommended
RAYCHEL N. from San Tan Hyundai responded on 05/30/2017 02:37 PM

Ronald,

Thank you for taking the time to recognize Mario and give us the wonderful feedback. We appreciate your business and look forward to working with you again.

Best regards,
Raychel

Raychel Norton
Customer Service Specialist
San Tan Hyundai
480-517-5237

AS
gravatar
Allan S.
Chandler, AZ
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Customer Service
Mario was very attentive and professional during the process.
Recommended
RAYCHEL N. from San Tan Hyundai responded on 05/30/2017 02:19 PM

Allan,

Thank you for taking the time to recognize Mario and give us the wonderful feedback. We appreciate your business and look forward to working with you again.

Best regards,
Raychel

Raychel Norton
Customer Service Specialist
San Tan Hyundai
480-517-5237

CL
gravatar
Campbell L.
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
"Mario and the team,,,,,another great job"
Mario knows me by my first name..he always gets me scheduled in asap. The team always does a great job.
I will certainly buy another Hyundai Accent......
Recommended
RAYCHEL N. from San Tan Hyundai responded on 05/30/2017 10:15 AM

Campbell,

Thank you so much for taking the time to recognize Mario and give us the awesome feedback. We really appreciate your continued business.

Best regards,
Raychel

Raychel Norton
Customer Service Specialist
San Tan Hyundai
480-517-5237

DT
gravatar
David T.
Denton, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service!
Great place!
Recommended
RAYCHEL N. from San Tan Hyundai responded on 05/26/2017 11:52 AM

David,

Thank you so much for the awesome feedback. We really appreciate your business and look forward to working with you again!

Best regards,
Raychel

Raychel Norton
Customer Service Specialist
San Tan Hyundai
480-517-5237

Verified Customer
Maricopa, AZ
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
People are nice.
Would go back .... nice place, nice people, good service.
Recommended
RAYCHEL N. from San Tan Hyundai responded on 05/25/2017 02:41 PM

Thank you so much for the wonderful feedback. We appreciate your business,

Best regards,
Raychel

Raychel Norton
Customer Service Specialist
San Tan Hyundai
480-517-5237

Verified Customer
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
fast & friendly
service department personel get you in an out quickly an price of service is reasonable..
Recommended
RAYCHEL N. from San Tan Hyundai responded on 05/25/2017 02:24 PM

Thank you for your awesome feedback! We really appreciate your business.

Best regards,
Raychel

Raychel Norton
Customer Service Specialist
San Tan Hyundai
480-517-5237

LS
gravatar
Lawrence S.
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai Service
I was very impressed with the friendliness of the service staff, particularly Mario. My car was serviced faster than I anticipated and was very happy to see how clean my car was after they were done servicing it. I highly recommend San Tan Hyundai!
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 05/25/2017 11:45 AM

Lawrence,
Thank you for sharing your awesome feedback and for recognizing Mario!  We greatly appreciate your business and we look forward to helping you again.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.