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MARIO MACIAS

#1 IN THE NATION
San Tan Hyundai
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(3337 reviews)
53

Reviews of MARIO MACIAS

KK
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Kathleen K.
Gilbert, AZ
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service is great with Mario!
My favorite service tech was gone for awhile. But Mario is back. I know I can always count on him to make sure my care is serviced properly. He never recommends service that is not necessary. We have had 5 San Tan Hyundai vehicles in this family. We ALWAYS have them serviced at this fine dealership.
Recommended
Cara M. from San Tan Hyundai responded on 03/06/2020 03:13 PM

Kathleen,
Thank you for your response. We appreciate you and your business. We are here if you need anything.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
LV
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Leland V.
Gilbert, AZ
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
oil and lube. then returned for strutt issues
Both Mario and Jeff jumped in... one on the oil change leak, the other with the "floating" ride of the car. It turned out to be a strut replacement issue and that is being repaired at this time.
Recommended
Cara M. from San Tan Hyundai responded on 03/06/2020 08:22 AM

Leland,
Thank you for your response. We are pleased to know you were well taken care of by Mario and Jeff. We are here if you need anything.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Gilbert, AZ
2012 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great advisor
Mario is fantastic. Very helpful and only does what is needed.
Recommended
Cara M. from San Tan Hyundai responded on 03/05/2020 11:27 AM

Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
BD
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Bill D.
Maricopa, AZ
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
5 star people and service.
Mario does a great job.I have been coming here for years.Service and the people are all 5 stars.
Recommended
Cara M. from San Tan Hyundai responded on 03/05/2020 11:24 AM

Bill,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Sun Lakes, AZ
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
....
....
Recommended
Cara M. from San Tan Hyundai responded on 03/05/2020 11:21 AM

Thank you for your response. We appreciate you and your business. We are here if you need anything.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
CS
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Christine S.
Mesa, AZ
2011 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent customer and technical service.
Mario is knowledgeable of service requirements for our Santa Fe and ensures all is promptly attended to. Always greets us with a friendly attitude. He is definitely a valuable asset to San Tan Hyundai !!!
Recommended
Cara M. from San Tan Hyundai responded on 03/04/2020 01:17 PM

Christine,
Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
JG
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Jack G.
Mesa, AZ
2013 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Azera 2013
Upon arrival at the dealership I was greeted by Mario. He was cordial as always.
Completed the work sheet to be done, had a cup of coffee and donut.
Recommended
Cara M. from San Tan Hyundai responded on 03/04/2020 12:19 PM

Jack,
Thank you for your response and for taking the time to recognize Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
SH
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Sandra H.
Gilbert, AZ
2018 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Fast, friendly and thorough
Recommended
Cara M. from San Tan Hyundai responded on 03/04/2020 12:03 PM

Sandra,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
WK
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William K.
Chandler, AZ
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/29/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
I liked the service provided and my handler. Quick and effective service.
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 03/02/2020 03:45 PM

Good afternoon.  Thank you for responding to our survey with the nice feedback.  We truly appreciate it and look forward to seeing you next time.  Have a nice evening. 

Robert Bullard
Parts and Service Director
(480) 517-5230
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
JC
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Joseph C.
Mesa, AZ
2019 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
G
G
Recommended
Cara M. from San Tan Hyundai responded on 02/28/2020 01:08 PM

Joseph,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
LS
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Lance S.
Queen Creek, AZ
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Speedy and Thorough
This time i got to the dealership over 30 minutes early. Mario and the team were quick to take my car in for its service. In and out in less than an hour with a tire rotation thrown in. This is pretty much the excellent quality of service I always receive at San Tan.
Not Recommended
Cara M. from San Tan Hyundai responded on 02/28/2020 10:30 AM

Lance,
Thank you for your response. We appreciate you and your business. We look forward to helping you again at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
JC
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Joan C.
Chandler, AZ
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
GOOD FRIENDLY SERVICE
PROMPT SERVICE AND A/C IS WORKING JUST FINE.....THANKS
Recommended
Cara M. from San Tan Hyundai responded on 02/28/2020 08:02 AM

Joan,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
VC
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Valerie C.
Mesa, AZ
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great experience!
Very professional! My service was completed with no hassle and in less time than quoted.
Recommended
Cara M. from San Tan Hyundai responded on 02/27/2020 07:46 AM

Valerie,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
AN
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An N.
Gilbert, AZ
2013 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
?
Love you guys
Recommended
Cara M. from San Tan Hyundai responded on 02/26/2020 11:36 AM

An,
Thank you so much for your response! We appreciate you as one of our loyal customers. We are here if you ever need anything!

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Phoenix, AZ
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
2018 Tucson regular service.
My Hyundai service advisor, Mario, really made my visit, seamless and quick as well.
He kept me appraised of where my vehicle was during the maintenance process.
Recommended
Cara M. from San Tan Hyundai responded on 02/25/2020 02:27 PM

Thank you for your response and for taking the time to recognize Mario. We appreciate you and your business. We look forward to helping you again at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
AR
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Anne R.
Chandler, AZ
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Mario had me out in an hour
Even though I never make an appt. Mario Macias always greets me by name and I rarely wait more than an hour in the comfortable lounge. He is one of the main reason I bought another Sonata from San Tan
Recommended
Cara M. from San Tan Hyundai responded on 02/25/2020 10:44 AM

Anne,
Thank you so much for your response! Thank you for taking the time to recognize Mario. We are here if you need anything.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
TK
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Thomas K.
Casa Grande, AZ
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very Good customer service
Mario Macias did an excellent job getting me in and out in record time.
Recommended
Cara M. from San Tan Hyundai responded on 02/25/2020 09:07 AM

Thomas,
Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Mesa, AZ
2004 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Gracias a todos en San tan hyundai!! Especialmente al equipo de servicio!! Bravo bravo!!!
Cada vez
Cada vez que lo oigo hablar
Me tiemblan hasta las piernas
Y el corazon igual

Y se emociona (y se emociona)
Ya no razona
No lo puedo controlar
Y se emociona
Ya no razona (ya no razona)
Y me empieza a cantar
Me canta asi, asi

Bidi bidi bom bom (bidi bidi bom bom)
Bidi bidi bom bom (bidi bidi bom bom)
Bidi bidi bidi bidi bidi bom bom
Bidi bidi bidi bidi bidi bom bom

...
Cuando escucho esta cancion

Mi corazon quiere cantar asi
Bidi bidi bom bom (bidi bidi bom bom)
Bidi bidi bom bom (bidi bidi bom bom)
Me canta asì, me canta asì, cada vez que lo veo pasar
Bidi bidi bidi bidi bidi bom bom
Bidi bidi bidi bidi bidi bom bom
Mi corazon enloquece, cada vez que le veo pasar
Y me empieza a palpitar, asì, asì
Bidi bidi bom bom (bidi bidi bom bom)
Bidi bidi bom bom (bidi bidi bom bom)
Bidi bidi bidi bidi bidi bom bom
Bidi bidi bidi bidi bidi bom bom
Recommended
Cara M. from San Tan Hyundai responded on 02/24/2020 10:17 AM

Mario,
Thank you so much for your wonderful feedback. We appreciate you for your continued loyalty to San Tan Hyundai. Don't hesitate to reach out if there is anything we can do for you! Have a wonderful day.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Mesa, AZ
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Thank you Mario!
Mario went above and beyond again! We always appreciate the exceptional customer service he provides
Recommended
Cara M. from San Tan Hyundai responded on 02/24/2020 10:01 AM

Thank you for your response. We appreciate you taking the time to recognize Mario. We are here if you need anything

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
IL
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Isaiah L.
Chandler, AZ
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Always come here to get my sonata serviced because Mario is super cool and always makes sure I leave with my car performing 100 percent
Recommended
Cara M. from San Tan Hyundai responded on 02/23/2020 12:08 PM

Isaiah,
Thank you for your response and for taking the time to recognize Mario! We are here if you need anything.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
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