MM

MARIO MACIAS

#1 IN THE NATION
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(3337 reviews)
53

Verified Customer
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly Staff
I was greeted promptly when I arrived, and everyone that I talked to during my visit was very friendly. Mario walked me through everything and made sure I had everything I needed while I waited. This was my first time having my new car serviced and my experience was excellent. Thank you!
Recommended
Cara M. from San Tan Hyundai responded on 01/07/2020 02:25 PM

Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards.
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

SR
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Scott R.
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Awesome service
Mario did a great job. He is always polite, friendly and very helpful. He always takes real good care of us.
Recommended
Cara M. from San Tan Hyundai responded on 01/07/2020 02:17 PM

Scott,
Thank you for your response and for recognizing Mario. We appreciate you and your continued loyalty. We look forward to helping you again in the future.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Verified Customer
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Welcoming
I was greeted warmly even though I arrived without an appointment due to a rapidly deflating tire. The service department was extremely busy but they accommodated me in replacing two tires as well as performing an oil change. As always, a good experience.
Recommended
Cara M. from San Tan Hyundai responded on 01/07/2020 02:15 PM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

MV
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Melinda V.
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome Service!
Always a pleasant experience when I bring my car for service. Mario is great & always stays in communication with me.
Recommended
Cara M. from San Tan Hyundai responded on 01/07/2020 02:12 PM

Melinda,
Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Verified Customer
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The people
Excellent service
Recommended
Cara M. from San Tan Hyundai responded on 01/06/2020 01:35 PM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Verified Customer
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Service was done personally by assigned person Friendly & efficient personel. Car wash included which I appreciated.
Recommended
Cara M. from San Tan Hyundai responded on 01/06/2020 12:30 PM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

DP
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Dawn P.
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Fast Service visit
Mario was very nice and kept me informed.
5 star service
Recommended
Cara M. from San Tan Hyundai responded on 01/03/2020 02:52 PM

Dawn,
Thank you for your response. We appreciate you taking the time to recognize Mario. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Verified Customer
Chandler, AZ
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/02/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
San Tan Hyundai Service Department is great!
First time I’ve had to drop a star for this review. They didn’t wash my car and forgot to change out the old sticker which says when to come back next time. I had to go back to get the new one.
Recommended
Cara M. from San Tan Hyundai responded on 01/03/2020 11:34 AM

Thank you for your response. We appreciate you and your  business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Verified Customer
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome customer service
Hyundai SanTan service department is the best
Recommended
Cara M. from San Tan Hyundai responded on 01/02/2020 09:35 AM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Verified Customer
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service department
I bring both Elantras here
Recommended
Cara M. from San Tan Hyundai responded on 01/02/2020 11:22 AM

Thank you for your response and for your continued loyalty. We appreciate you! We are here if you need anything. Happy New Year!

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

JJ
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Judy J.
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
As always Mario is the best!!!
Happy New Year!! Service appointment was great.No complaints what so ever!!
Mario is AWESOME!!!
Judy J.
Recommended
Cara M. from San Tan Hyundai responded on 01/02/2020 08:56 AM

Judy,
Thank you for your response. Thank you for taking the time to recognize Mario. He is a valued employee here. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

AL
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Amanda L.
Queen Creek, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Prompt Service
Went for my Auto Butler and oil change. Prompt service and Mario was very friendly!
Recommended
Cara M. from San Tan Hyundai responded on 01/02/2020 08:10 AM

Amanda,
Thank you for your response and for recognizing Mario. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

MM
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Michael M.
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Always great
I have purchased three cars from San Tan Hyundai and they have never been serviced anywhere else. The professional service from Rob and Mario is unsurpassed. They are always kind and explain things thoroughly.
Recommended
Cara M. from San Tan Hyundai responded on 12/31/2019 11:15 AM

Michael,
Thank you for your response. We appreciate you and your business. We appreciate you taking the time to recognize Rob and Mario. Have a great New Years!

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

HC
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Hollie C.
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Mario was amazing, great personality an excellent customer service and engagement. Loved his enthusiasm!! Love coming here, even tho because of where I live I'm asked to go to other closer dealerships, I will drive here for great sevice!! Thanks
Recommended
Cara M. from San Tan Hyundai responded on 12/30/2019 10:42 AM

Hollie,
Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

CM
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Cara M.
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great place
Thank you to Mario, my service advisor and to John McCracken, the Parts manager for recommending and ordering amazing tires for my car! I trust them with all my car needs. Thank you!
Recommended
Cara M. from San Tan Hyundai responded on 12/30/2019 10:10 AM

Thank you!

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Verified Customer
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great People
The customer service is excellent.
Recommended
Cara M. from San Tan Hyundai responded on 12/30/2019 09:55 AM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

AS
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Alan S.
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent!!
Fast, friendly service. Comfortable waiting area.
Recommended
Cara M. from San Tan Hyundai responded on 12/30/2019 09:47 AM

Alan,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Verified Customer
Maricopa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Normal service quick and easy.
Recommended
Cara M. from San Tan Hyundai responded on 12/30/2019 09:32 AM

Thank you for your response. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

TS
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Timothy S.
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
The best in the Valley
Recommended
Cara M. from San Tan Hyundai responded on 12/27/2019 10:52 AM

Timothy,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

BA
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Brandy A.
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Open on a holiday
The service Dept was open on Christmas Eve till 3 pm. I was able to complete the oil change service for my vehicle before my trip to San Diego. Thank you Mario for taking such good care of me.
Recommended
Cara M. from San Tan Hyundai responded on 12/27/2019 09:46 AM

Brandy,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
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