MM

MARIO MACIAS

#1 IN THE NATION
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(3337 reviews)
53

Verified Customer
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great work again!
Mario was super helpful and knowledgeable. Would definitely recommend San Tan Hyundai and Mario to others.
Recommended
Cara M. from San Tan Hyundai responded on 07/22/2019 02:28 PM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

MS
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Mike S.
Casa Grande, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Consistent, professional
I always like getting Mario, he does a great job.
Recommended
Cara M. from San Tan Hyundai responded on 07/22/2019 02:26 PM

Mike,
Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

JS
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Jasmine S.
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
AMAZING ADVISORS AND RECEPTIONIST
10/10 service, love it here ❤️
Recommended
Cara M. from San Tan Hyundai responded on 07/22/2019 02:21 PM

Jasmine,
Thank you so much for your exceptional review. We appreciate the time you took to recognize our wonderful staff. We love when you are here! Let us know if there is anything we can do for you.

Have a great day,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Verified Customer
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Mario
Mario was great to work with, he was very helpful.
Recommended
Cara M. from San Tan Hyundai responded on 07/22/2019 02:19 PM

Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

GD
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Giovanni D.
Chandler, AZ
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/20/2019
verified customerVerified Customer
Category: Service
Re-score
Original issue corrected, made every effort to ensure satisfaction
Recommended

JB
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Jay B.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Customer service
Top notch service; friendly and outgoing; work was done in less time than was estimated. Clean and well-appointed waiting area.
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 07/21/2019 06:45 AM

Good morning. Thank you for responding to our survey with excellent comments. We truly appreciate it and look forward to seeing you next time. Have a great weekend.

Robert Bullard
Parts and Service Director
(480) 517-5230

GN
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Gerald N.
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick service at a reasonable price
I was able to schedule my service when it was convenient for me and the overall time required to complete everything was much than i had expected it to be.
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 07/21/2019 06:45 AM

Good morning. Thank you for responding to our survey with great comments. We truly appreciate it and look forward to seeing you next time. Have a great weekend.

Robert Bullard
Parts and Service Director
(480) 517-5230

RP
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Rhonda P.
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Friendly and professional.
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 07/21/2019 06:44 AM

Good morning. Thank you for responding to our survey with great comments. We truly appreciate it and look forward to seeing you next time. Have a great weekend.

Robert Bullard
Parts and Service Director
(480) 517-5230

Verified Customer
Sun Lakes, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Mario is a great service rep
Mario Macias makes coming in for service easy.
Not Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 07/21/2019 06:44 AM

Good morning. Thank you for responding to our survey with great comments. We truly appreciate it and look forward to seeing you next time. Have a great weekend.

Robert Bullard
Parts and Service Director
(480) 517-5230

Verified Customer
Sun Lakes, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly efficient and helpful
Do the work requested in a timely fashion and friendly in the process
Recommended
Cara M. from San Tan Hyundai responded on 07/19/2019 12:29 PM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

LA
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Linda A.
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Happy customer
I've had my 2015 Hyundai serviced here since it was new. I've always experienced friendly quick service.
Recommended
Cara M. from San Tan Hyundai responded on 07/18/2019 01:51 PM

Linda,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

VS
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Virginia S.
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Beyond Helpful
I drove in with no appointment but a dead battery which AAA started before they opened. At 7 am they checked me in and replaced an under warranty battery and got me off to work with no missed time. Since that was not the dealership I purchased from I did not expect such great service. Thanks Mario job well done.
Recommended
Cara M. from San Tan Hyundai responded on 07/18/2019 01:36 PM

Virginia,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Verified Customer
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Great work
Recommended
Cara M. from San Tan Hyundai responded on 07/18/2019 01:16 PM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

JM
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Joan M.
La Jolla, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Best service around!
Always greats you with a smile, love that they recognize you, and makes you feel like family. Let’s you know what’s going on. None better then San Tan Hyundai!
P.S. the coffee and donuts is a nice touch!
Recommended
Cara M. from San Tan Hyundai responded on 07/18/2019 01:10 PM

Joan,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

RG
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Robert G.
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Mario was great.
Very friendly and professional.
Recommended
Cara M. from San Tan Hyundai responded on 07/18/2019 01:09 PM

Robert,
Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

VV
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Vivian V.
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Department
As always, Mario is the BEST! Always has a smile on his face and ask me how I'm doing.
My oil change and inspection took an hour, to me that is fast service.
Thank you for your great service!

Viv
Recommended
Cara M. from San Tan Hyundai responded on 07/16/2019 05:29 PM

Vivian,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Verified Customer
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick and friendly
Came in without an appointment and was taken care of quickly and everyone was friendly.
Recommended
Cara M. from San Tan Hyundai responded on 07/16/2019 05:23 PM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

JT
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Jack T.
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Max
Mario was. Outstanding in every way!!
Recommended
Cara M. from San Tan Hyundai responded on 07/16/2019 05:22 PM

Jack,
Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

AK
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Allison K.
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Staff
Mario is awesome and very helpful
Recommended
Cara M. from San Tan Hyundai responded on 07/16/2019 04:58 PM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

CK
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Christopher K.
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Reliable
Just like the car's they sell - they're reliable. Get the job done in a good time frame, keep you updated during the process, and Mario always gives the best customer service. Can't ask for more.
Recommended
Cara M. from San Tan Hyundai responded on 07/16/2019 02:25 PM

Christopher,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
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